I just had my third article posted with my profile picture. I can't figure this out. I have done several articles with an accompany picture of my choice. I'm doing the same thing. Any suggestions???
I see three recent hubs that do NOT contain pictures.
Perhaps you meant to include them or something may have gone wrong - I have seen that happen. I always "Preview" before finishing up because sometimes pictures and Amazon links that show while in Edit mode don't make it through to the end product for a few minutes.
If you go back and find that your Photo capsule is there but no photo is in it, that's probably what happened. Add it back in and check with Preview to be sure you see it before you click "Done Editing".
I would say it's because you don't have an image. But those three do. Maybe try a larger image, as what you are uploading is small and is stretching it out, thus making it appear pixelated.
The OP previously posted this thread on the same issue. My advice will still be the same as before:
I took your advice and have not heard from anyone. I'll send again, Thanks
Good to hear. Be patient, they may take 3 business days to respond, sometimes even longer.
It's in the Help files:
Usually, we use the first image from your Hub as the thumbnail picture which is displayed next to the Hub title. However, an image has to be at least 80 pixels high and 80 pixels wide before it will be used as the thumbnail. If the first image does not meet these requirements, we revert to the second image, and so on. If you have no eligible photos in your Hub, the Hub thumbnail will automatically be set to your profile picture.
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