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Wordpress people - help

  1. Spacey Gracey profile image72
    Spacey Graceyposted 6 years ago

    Thought I'd post at HP first as you've all been so helpful before - I am getting a 404 message when I try to log into my dashboard for my site. I have upgraded to latest version with Fantastico through my CP Panel but still getting error message - any suggestions - apart from screaming and tearing my hair out?

    1. Mark Knowles profile image60
      Mark Knowlesposted 6 years ago in reply to this

      Make sure the link is correct - what is the site URL?

  2. skyfire profile image72
    skyfireposted 6 years ago

    What's the error message ? or just blank page ?

  3. Spacey Gracey profile image72
    Spacey Graceyposted 6 years ago

    Link here

    Its the standard page not found. I've tried clearing the cache - then checked on Fanstastico on the CPaneland made the recommended upgrade - still no joy.

    Across the top I stil get the grey bar that I can normally use when editing the site - it has options for edit my profile make a new post etc - but if I click anyone of those I still get the page not found message.

    Stressed.

  4. Mark Knowles profile image60
    Mark Knowlesposted 6 years ago
  5. Spacey Gracey profile image72
    Spacey Graceyposted 6 years ago

    Nope - it gives me the pop up, I put in name and password and it takes me back to the blinking error page.

    Still stressed. Thanks for trying to help me out - please keep holding my hand until this disaster has passed smile

    1. Mark Knowles profile image60
      Mark Knowlesposted 6 years ago in reply to this

      Ask it to send you a new password - maybe that is wrong?

  6. Spacey Gracey profile image72
    Spacey Graceyposted 6 years ago

    If I put in the wrong password the pop up says it is wrong, when I put in the right password it logs in and I can see the grey tool bar for editing the site but I can't access the dashboard, or any of the wordpress admin pages I would normally use.

  7. Mark Knowles profile image60
    Mark Knowlesposted 6 years ago

    Sounds like it is stuck part way through an update - try starting the update again in your Cpanel.

  8. skyfire profile image72
    skyfireposted 6 years ago

    Clear your browser cache, just in case if this is the issue related to browser. If this doesn't solve your problem and if you're getting maintenance mode message then - move '.maintenance' file from root directory to another directory and see if you can login to the site.

    Most of the time conflicting plugins cause this type of issue so always upgrade plugins first before upgrading wordpress core.

  9. Spacey Gracey profile image72
    Spacey Graceyposted 6 years ago

    Yey - the web host has fixed it for me - they are great.

    Off to enjoy the sunshine now.

 
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