Unpublished Hub

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   cookingdivaposted 12 years ago

   I have a hub that has been published for months, and had many views and comments. I recently was told by HP, that it had a broken link, so I fixed the link. Now the hub is in "submitted" section for 2 days and still pending.
   
   Is this normal now to make any minor changes such as broken link to have your popular hub be unpublished for days before it approved?

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      Marisa Wrightposted 12 years agoin reply to this

      Your Hub would not be unpublished just because of a broken link. Are you sure there wasn't something else wrong with it?

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         cookingdivaposted 12 years agoin reply to this

         No, nothing else was wrong, I am 100% sure. I took out the link and it had to be resubmitted as I think now all edited hubs has to go through approval but 2-3 days and it is still in pending mode.

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      cookingdivaposted 12 years agoin reply to this

      I send an email to Jason and still after days both hubs are in pending status! Are moderator so busy now a days?

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         Marisa Wrightposted 12 years agoin reply to this

         Jason is not a moderator, he can't help you.  The correct email is team@hubpages.

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         iamsergellposted 12 years agoin reply to this

         cookingdiva, you can go here to send them your querries..
         
         http://hubpages.com/contact_us/

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            cookingdivaposted 12 years agoin reply to this

            Marisa and imasergell,
            
            Thanks will do that. HP folks are quite busy lately.

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      hotwebideasposted 12 years agoin reply to this

      Cooking Diva, other than an a broken link, were there other explanations by HP?  A broken link is a warning other than an action to unpublish your hubs.

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         cookingdivaposted 12 years agoin reply to this

         hotwebideas,
         
         Nope, no other warnings.

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   BRIAN SLATERposted 12 years ago

   I had a broken link only yesterday, I fixed the error but the hub wasn't unpublished. As Marissa said there maybe something else wrong.
   Now you have raised this in the forums Jason may see it and let you know the real reason. They don't normally unpublish hubs for broken links. How many links do you have in this hub, have you fixed the right one? You could try emailing them, but they are busy, have the advertisements been removed?

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      cookingdivaposted 12 years agoin reply to this

      Brian,
      
      I usually do not have an problem with minor fixes, this is first for me. I have only one outgoing link to my blog, rest are HP links.
      
      No ads have not been removed as far as I know.

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   Rosie2010posted 12 years ago

   Hiya cookingdiva, I also have had lots of broken links in my hubs, but the hubs were not unpublished.. just asked me to fix them, and when I did, the hubs were ok.  If your hub was unpublished because of a broken link, it must be mistake.  Go email HP and ask the moderators what was wrong with your hub.  Also, if your hub was unpublished, HP should have emailed you why it was unpublished in the first place.  Good luck and let us know what happens.

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      cookingdivaposted 12 years agoin reply to this

      Rosie,
      
      This is first for me otherwise I never had an issue before too. So far, it is still unresolved. Will keep you posted.

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   Jason Menayanposted 12 years ago

   We don't moderate Hubs for broken links.
   
   cookingdiva: I would follow others' advice here and reread the emails that were sent to you. I can't help you on the Kate and William Hub because it looks like you've deleted it.

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      cookingdivaposted 12 years agoin reply to this

      all,
      
      Yes, I never had problem with broken links or minor fixes before, published hubs were all stayed published. This is first time so I asked, if there were any new changes that I did not know about.
      
      Jason,
      
      It is not Kate and William hub.  It is learning about cookware brands. It had only broken link, and I fixed it. I have fixed broken links before and hubs were okay but not this time.
      
      I have 2 hubs pending right now for days. (both for different reasons, I added a bulk of new writing on other one)

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         Marisa Wrightposted 12 years agoin reply to this

         Cookingdiva, there are two options:  either you're missing something, or the moderator made a mistake.  As Jason says, a broken link is not a valid reason to unpublish a Hub.  A prohibited link is.
         
         Did you get an email notifying you about the Hub being unpublished?  Can you quote what it said for us?
         
         Is the black warning still visible on the Hub?  What does it say?  Are there any links you can click on for further information?
         
         If you've checked all that and there's definitely nothing else mentioned, then send an email to team@hubpages, because it's a moderator mistake and they need to look at it.

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            cookingdivaposted 12 years agoin reply to this

            I never got an email from HP about broken link, I saw that when I logged in my account and only thing I did is fix that link and clicked "done editing". That is all. I have done that in past without no issues, I am not sure this time.
            
            There were no other warning and it has been pending for 3 days and other hub which I added new text (only text, no links) is pending for over a week.
            
            This simply does not make sense. I have been trying to follow rules but this is very annoying to say the least.

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               Marisa Wrightposted 12 years agoin reply to this

               Thanks for the explanation, that makes more sense now.  This is a totally different situation.
               
               Your Hub wasn't unpublished by a moderator.  What has happened is that you've fixed a broken link and clicked "done editing", and instead of saving as normal, it's been automatically unpublished.
               
               Did you get any kind of message when you clicked "done editing"? 
               
               As Misty said, if that Hub ever had warnings on it before (for prohibited links, too many Amazon ads etc), then it may have had a flag added - which means every time you make even a tiny change, it has to go through the submission process again.
               
               It sounds very much like that is what has happened to your Hub.  I assume you've already emailed team@HubPages to ask them to look into it?

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               psycheskinnerposted 12 years agoin reply to this

               The problem is not a broken link.  If you didn't get an email about what the problem is and why your hubs are being moderated before publication, well then you need to contact support and ask them to send it again.

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   Valemanposted 12 years ago

   An unpublished hub does remain pending for a few days.  I had one unpublished for duplication.  So, I re-wrote it and re-submitted days ago, and it is still pending.

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      cookingdivaposted 12 years agoin reply to this

      Valeman,
      
      That is really bummer, I know the feeling.

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   mistyhorizon2003posted 12 years ago

   If the hub has ever been penalised or unpublished in the past, then republished after edits, any further edits can result in the hub being unpublished until it is reviewed manually.
   
   I may be missing something here, but I have seen this happen to others in the past (it may even have happened to me on one or two occasions, but I am not certain).
   
   I must agree that from what you say in this thread it sounds like a newbie moderator's mistake though

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      cookingdivaposted 12 years agoin reply to this

      Misty,
      
      Thank you for seeing both side. Like I said I found broken link issue when I logged in to "my account" section. No email was sent and there has been no other notes/warning.
      
      Possibility of moderator mistake seems likely right now. I hope to get this resolved soon.

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