when i try to upload image from computer to hub, it shows an error massage says that "An error occurred while uploading the file". i'm using google chrome 13.0.782.220 . i tried uploading the file using firefox. but the problem still persist.
Using windows XP sp3
web browser chrome 13.0.782.220
When that happens to me I then try uploading it directly to the photo gallery.
Just tried and showing the same error message "An error occurred while uploading the file"
and by ticking " Check this box to upload photos the old way, without Flash" it shows another message says that "There was a problem processing this file, please try again or use a different image."
At this point, if I haven't done so already, I reboot the computer, and will only have the one window open when I try both again.
When that doesn't work, I usually take a nap and try again tomorrow.
If that doesn't work, and no other suggestions show up here, then I guess it's time to write HP.
Hi i was having a big issue with this as well. I myself only have been using google chrome try internet explorer worked first try with me whenever i attempted. Hope this helped.
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