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Difficulty Signing Up - Squiglly Letters

  1. Paul Edmondson profile image
    89
    Paul Edmondsonposted 9 years ago

    If you are having trouble signing up and meet the following conditions, we would like to take a look at your machine.

    If you have cookies enabled and are using Firefox or IE as a web browser, we would like to take a look at your computer and see if we can find the issue.  So far, we've been unable to duplicate this issue.

    We would need to setup a remote assistance through windows messenger and you would have to give us access to your computer.  Let me know if you would like to setup a time and we can work on debugging the issue.

    Thank you so much for your help.

    Regards,

    Paul Edmondson

  2. jimmythejock profile image83
    jimmythejockposted 9 years ago

    paul i have ie 7 if you want let me know when by email and i will give you my messenger addy.....jimmy

  3. SunSeven profile image62
    SunSevenposted 9 years ago

    Hi Paul. I use FireFox 2.0 and I don't have any problems signing in. I have a messenger id. But I am not sure how can I be of help. Please let me know. Thanks

  4. PotPieGirl profile image60
    PotPieGirlposted 9 years ago

    (First post for me! So, hello to all!)

    Hi Paul,

    I am one of the users that had a VERY difficult time signing up due to the "squiggly letters".  I would enter all info to register with Hubpages, get to the part where I have to type in the "squiggly letters" and then hit "submit" (or "register"..can't remember which terminology).  Then I would be shown ANOTHER set of sguiggly letters asking me to re-enter what I see...and this would happen over and over and over again 'til I finally gave up.

    I had contacted you about this (and I believe I got a bit "uppity", too, and for that I apologize), but between us, we never could figure this out.

    I use IE6 and have never had an issue like this before when signing up.

    Finally, a lightbulb went off, and out of complete curiosity I wandered over to my daughters computer and tried to register.  It worked.

    Why?  I have no clue.

    I had done everything I could think of within my system, too.

    Anyway, I'm "in" now...and very glad to be here.  I haven't made a hub as of yet....still reading and looking.

    So glad you have this forum also!

    My name is Jennifer, and it's very nice to meet everyone!

    1. SunSeven profile image62
      SunSevenposted 9 years ago in reply to this

      Hi PotPieGirl,

      Welcome to Hubpages. I am sure you will have an enjoyable time here. Looking forward to some new hubs from you!

      You are welcome to have a look at my hubs. http://hubpages.com/profile/SunSeven

      Regards

      SunSeven

  5. PotPieGirl profile image60
    PotPieGirlposted 9 years ago

    Thank you for the warm welcome, SunSeven!  Your hubpages are very nice!


    Paul, seems I've run into another issue.  I can't seem to CREATE a hub now.  I fill in the fields (title, url, tags, etc), and when I hit submit, it clears the screen and I have to start all over.

    There is something very odd going on.  Naturally, it happened to me...lol!

  6. Paul Edmondson profile image
    89
    Paul Edmondsonposted 9 years ago

    This is likely the same thing that prevented you from signing up.  I'd really like to take a look at your computer and see if there is anything we can find. 

    Until then, I bet you will be able to create a Hub on your daughters computer.  Please respond to my last email to you if you don't mind if we look at your computer.  Thanks, Paul

 
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