New comment notifications

1. 67

   Lady Guinevereposted 12 years ago

   For the past month I have not been getting messages of new comments.  I did check my notification settings and it is still set for me to get a notification for each new comment on my hubs to be sent to my e-mail address I have had since starting my account with HP 3 years ago.  I have not changed anything and still get the daily digest for the hubs that I do follow.

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   1. 67

      Pearldiverposted 12 years agoin reply to this

      Happy New Year Lady G
      
      Surely you appreciate that this is a part of the clever new Traffic Generation strategies that were put in place when no better Traffic Generation ideas could be found after those Poogle Ganda Hits to HP in their previous efforts for Traffic Generation and seo techniques!

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      1. 89

         Stacie Lposted 12 years agoin reply to this

         

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         1. 67

            Lady Guinevereposted 12 years agoin reply to this

            I get few but when I go to my stats and look up comments there are some I have never been notified of.
            
            Happy New Year to you too.

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         Cardisaposted 12 years agoin reply to this

         Pearldiver, you are one clever pearl diver

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   2. 0

      Ari Lamsteinposted 12 years agoin reply to this

      Lady Guinevere, I will look into this.

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   3. 0

      Ari Lamsteinposted 12 years agoin reply to this

      It appears that there are two Hubs which you have published but which you are not actively following:
      
      http://ladyguinevere.hubpages.com/hub/W … ign-Up-For
      http://ladyguinevere.hubpages.com/hub/C … en-of-Eden
      
      Is this intentional?  If you are not following a Hub, you will not get a notification when there is a new comment on it.

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      1. 67

         Lady Guinevereposted 12 years agoin reply to this

         I am not getting comment notifications on my new hubs.  Those 2 you mentioned are old.  I wrote them therefore I would be following them am I right?

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         1. 0

            Ari Lamsteinposted 12 years agoin reply to this

            I see.  Can you provide me with a specific comment that you think you should received a notification for, but in fact did not?  This would help me in debugging the problem.
            
            Thanks.
            
            Ari

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            1. 67

               Lady Guinevereposted 12 years agoin reply to this

               http://ladyguinevere.hubpages.com/hub/M … -Genealogy
               
               The last comment by CJStone I never got a notification of any new message and that was just in the last 1/2 hour.

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            2. 67

               Lady Guinevereposted 12 years agoin reply to this

               http://ladyguinevere.hubpages.com/hub/T … -Illnesses
               
               The last comment before mine I have yet to receive a notification of that one.

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         2. 0

            Ari Lamsteinposted 12 years agoin reply to this

            I just went over our email records, and it appears that we have sent you 160 emails in the last month as a result of Comments on Hubs which you are following, of which 84 appear to have been opened. 
            
            It's possible that the remaining 76 have been mistakenly marked as Spam by your email provider.  Can you please check your Spam folder to see if the remaining emails are there?
            
            Thanks.
            
            Ari

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            1. 67

               Lady Guinevereposted 12 years agoin reply to this

               Already did that.

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2. 70

   Cagsilposted 12 years ago

   I have found that receiving new comments is working sporadically. I had published a hub and received comments, which I didn't receive an email for.

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3. 89

   brittanytoddposted 12 years ago

   I never get emails about new comments on my hubs, because I have different settings, but I have been getting emails when someone I am following posts a question.  I haven't checked my settings, but I know I didn't request emails for this and wonder if it's a new feature...

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   1. 0

      Ari Lamsteinposted 12 years agoin reply to this

      Yes, this is indeed a new feature.  Previously we sent a notification when a Hubber who you are following publishes a new Hub.  We recently added two new, similar, notifications:
        -When a Hubber who you are following asks a new question.
        -When a Hubber who you are following creates a new Forum Topic.
      
      You can adjust your preferences for these new notifications here: https://hubpages.com/my/profile/email

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