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New Video Feature Not Working

  1. GinnyLee profile image93
    GinnyLeeposted 5 years ago

    The new video features were working fine up until two days ago.  Now, the hub loads and the area where the video should auto-play is simply black.

    I am using Mac OSX 10.7.2

    http://k9keystrokes.hubpages.com/video/ … Easy-video

    I emptied the cache and rebooted, but it still won't play and only shows up as a black screen.  See below:

    http://s1.hubimg.com/u/6021900_f248.jpg

  2. wordscribe43 profile image94
    wordscribe43posted 5 years ago

    It's working fine for me...  What browser are you using?  I use Firefox.

    1. GinnyLee profile image93
      GinnyLeeposted 5 years ago in reply to this

      safari 5.1.2

  3. wordscribe43 profile image94
    wordscribe43posted 5 years ago

    Try it in Firefox of Internet Explorer and see if it works.  I have the best luck with Firefox for HP in general...

    1. GinnyLee profile image93
      GinnyLeeposted 5 years ago in reply to this

      Thank you wordscribe.  I will give it a shot.

      1. wordscribe43 profile image94
        wordscribe43posted 5 years ago in reply to this

        You're welcome.  smile

  4. GinnyLee profile image93
    GinnyLeeposted 5 years ago

    just an update:  The flash software said it was up to date, but I went to adobe's website and found that there was a newer version of flash.  I downloaded and installed it - it fixed the problem.

    Usually, I get a prompt that there is a newer version of Flash available - but not this time.

    Hopefully this helps if someone else is having the same problem.

 
working