Links not being savedc

1. 67

   Lady Guinevereposted 15 years ago

   I have added my links to my hub 4 times and they still do not save when I click done editing of my hub.  Ony some will be listed and then when I add them and remove the one that I don't want there the old one is still  there and the new ones are not.  I have clicked done after each addition and save in the capsule to see if it will save them that way, but I just did it and it still didn't work.  This is frustrating.

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      larryfreemanposted 15 years agoin reply to this

      Hi Lady Guinevere,
      
      Thanks for reporting this issue.
      
      Which of your hubs is having the problem and which links are you trying to add.  I will take a look at it and see what's up.
      
      -Larry

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      1. 67

         Lady Guinevereposted 15 years agoin reply to this

         http://hubpages.com/hub/The-Churchs-Tec … -Your-Soul
         I am trying to ad my own hubs on the link page that it will not save.  Those are What Is A Minister, How My Rape Brought Me Into The Light and I heard Jesus's Calling.

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            larryfreemanposted 15 years agoin reply to this

            Thanks for the additional info.  I'll see if I can reproduce the issue.
            
            -Larry

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            1. 67

               Lady Guinevereposted 15 years agoin reply to this

               Thank you Larry.

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               1. 77

                  larryfreemanposted 15 years agoin reply to this

                  Hi Lady Genevere,
                  
                  OK, I was able to figure out the issue.  There is a bug in the link capsule that only affects the "What is A Minister" link.  If you skip this link, you should be able to add the other hub links.
                  
                  We should have the fix to the link capsule out this week or next.  I'll post here when it the bug in the link capsule is fixed.
                  
                  Thanks for reporting this!
                  
                  -Larry

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                     Lady Guinevereposted 15 years agoin reply to this

                     Thank you.

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2. 64

   Julie-Ann Amosposted 15 years ago

   Larry I had this all weekend with my Chrismas hubs.  One hub I had to input the links 11 times before they "took".  Sorry was gonna report it but I've been ill and in hospital this week nd it slipped my mind, but it's not just LadyG's hubs...

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      Lady Guinevereposted 15 years agoin reply to this

      I do hope that everything is fine now.  Thanks for saying that it isn't just mine.  I thought that I was going crazy or something!

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3. 77

   larryfreemanposted 15 years ago

   Hi Julie-Ann, Lady Guinevere,
   
   Yes, to confirm, I think that we have identified the cause of the problem with the link capsule and are now working on the best fix.
   
   Julie-Ann, I hope that you are feeling better now.
   
   -Larry

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4. 64

   Julie-Ann Amosposted 15 years ago

   Hospital cause is better, now have an abscess on base of my spine so seems to be a poorly week for me!  I'll be fine I'm sure!

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      Lady Guinevereposted 15 years agoin reply to this

      Healing light goes out to you.

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5. 77

   larryfreemanposted 15 years ago

   Hi Everyone,
   
   We just pushed out a fix to the link capsule issue that Lady Guinevere raised.
   
   Lady Guinevere,
   
   This will fix the problem that you were facing with your What-Is-a-Minister hub.
   
   Julie-Ann,
   
   Hopefully, this will fix your link capsule issue too.
   
   -Larry

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6. 64

   Julie-Ann Amosposted 15 years ago

   Larry I have broken links showing in my hub http://hubpages.com/hub/Green-Christmas … -Christmas over and over again - and they are NOT broken!  They all work just fine when you click on them but it keeps showing as broken links.
   
   Please can someone help with this because it's just taking so much of my time to keep saving the fixes over and over and nothing works!
   
   I've tried EVERYTHING - from testing the links (all are ok) to editng them and now have removed them all one at a time and re-added them by searching hub pages as opposed to putting in the urls - NOTHING WORKS!
   
   As an aside, is this affecting my traffic/search engine ratings? What effect does the "broken links" flag have, as it's annoying when it's NOT a case of broken links?

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   1. 77

      larryfreemanposted 15 years agoin reply to this

      Hi Julie-Ann,
      
      I see that you selected "IGNORE" for your broken links so hopefully that solves your problem.
      
      In the mean time, I'm investigating what's up.  We have a special check for HubPage links so I am a bit surprised by so many bad links.  Once I figure out what's up, I'll post the status on this forum thread.
      
      -Larry

      replyreport
7. 75

   Lissieposted 15 years ago

   Thats been a problem in the past Julie-Ann - Larry maybe the fix broke it again? Julie-Ann - just ignore it for a while - its only a warning on HP - and if they aren't actually broken then Google won't care!

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8. 61

   Marian Swiftposted 15 years ago

   Maybe the problem is on the links' end?  Some webpages disappear, perhaps for less than a minute, while they're being updated. 
   
   If a crawler hits the site at the wrong time, all it may "see" is ... nothing, or a 404 page.
   
   That said, I had a false "broken link" last night, after a few weeks of no breaks at all.

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9. 83

   kerrygposted 15 years ago

   Larry, I am having this problem (disappearing links) on my HubMob hub of the week: http://hubpages.com/hub/Choosing-an-Organic-Shampoo
   
   This is the most important of the links I'm trying to add: 
   
   http://www.organicconsumers.org/bodycar … hampoo.cfm

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   1. 77

      larryfreemanposted 15 years agoin reply to this

      Hi KerryG,
      
      Thanks for reporting this. 
      
      I just fixed the issue so you should be able now to add your link.
      
      -Larry

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10. 83

    kerrygposted 15 years ago

    Thanks, Larry! It works now.

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11. 64

    Julie-Ann Amosposted 15 years ago

    great thanks.  I chose ignore becuase it was just driving me crazy!!!

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       larryfreemanposted 15 years agoin reply to this

       Hi Julie-Ann,
       
       I checked out the bad links and it looks like 3 are really broken links.  Would you like me to reenable the warnings or would you prefer to keep them ignored?
       
       -Larry

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          Julie-Ann Amosposted 15 years agoin reply to this

          can you reenable them for me thanks?  I really don't know how to reenable the warnings (better tell me how to do that too sorry)

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             larryfreemanposted 15 years agoin reply to this

             Hi Julie-Ann,
             
             At this time, they can't be reenabled from the broken link page.  I am planning to add this option to HubPages in the next week or so.
             
             -Larry

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                Julie-Ann Amosposted 15 years agoin reply to this

                Ok can you reenable the warnings then thanks?

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                   larryfreemanposted 15 years agoin reply to this

                   Hi Julie-Ann,
                   
                   It looks like you cleaned up all the broken links.  It was my mistake.  I was looking at an old version of the database.
                   
                   -Larry

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12. 64

    Julie-Ann Amosposted 15 years ago

    Ok thanks - so, Larry, I cleaned them all up but they were still all showing as broken my end.  Is there an issue with the links module?

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       larryfreemanposted 15 years agoin reply to this

       Hi Julie-Ann,
       
       It looks the problem came from the link checker script running at the same time as a HubPages software update.  I'm planning to update the link checker script to prevent this from happening in the future.
       
       -Larry

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13. 64

    Julie-Ann Amosposted 15 years ago

    Larry I'm STILL showing broken links that work perfectly every time I click on them.  How can i get round this.  I've removed them and replaced them with the link and nothing seems to clear up the broken links isue...

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       larryfreemanposted 15 years agoin reply to this

       Hi Julie-Ann,
       
       I am very sorry that you keep experiencing this.  I'll take a look now and fix it for you.
       
       -Larry

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14. 64

    Julie-Ann Amosposted 15 years ago

    Not a problem, but I just can't seem to fix them - and there is nothing wrong with the links anyway!

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    1. 77

       larryfreemanposted 15 years agoin reply to this

       Hi Julie-Ann,
       
       I see that you have already marked them ignored.  :-)  I'm very glad that the "ignore" feature is helping with this.
       
       In the mean time, I'll try to get the issue in the code fixed today.  I had planned to work on it last week but ran out of time.  I'll post here when I get the issue fixed.
       
       -Larry

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15. 60

    JYOTI KOTHARIposted 15 years ago

    I am not facing such problem but yesterday it took several attempts to post a new hub. I think problem varies from person to person here.
       Jyoti Kothari

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16. 64

    Julie-Ann Amosposted 15 years ago

    Larry I havent' marked them ignored!
    
    All i did was try to fix them by reentering them as the links are perfectly fine...
    
    If my settings are set to ignore they shouldn't be as I want to know about issues...

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    1. 77

       larryfreemanposted 15 years agoin reply to this

       Hi Julie-Ann,
       
       I looked at all your hubs that have been flagged as broken you and I noticed that in each case, the modification date had been updated recently. 
       
       Is it possible that you might have temporarily unpublished your hub while the link checker was running?
       
       Thanks,
       
       -Larry

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          Julie-Ann Amosposted 15 years agoin reply to this

          No I don't unpublish.  I just edited the links.

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             larryfreemanposted 15 years agoin reply to this

             Hi Julie-Ann,
             
             To be clear, I didn't mean that the articles with the links had been modified.
             
             I meant that the articles that were being linked to had been modified.
             
             For example, I see that "Green Christmas Trees - EcoFriendly Christmas Tree Choices" was modified on Nov 18 and "Green Christmas Lights - for a Green Environmentally Friendly Christmas" was modified on Nov 17, etc.
             
             Is it possible that the links that are marked as bad were unpublished at one point?
             
             Thanks,
             
             -Larry

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17. 64

    Julie-Ann Amosposted 15 years ago

    No, I NEVER unpublish I just edit and save

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       larryfreemanposted 15 years agoin reply to this

       Thanks for letting me know.  I'll keep looking for the issue. :-) 
       
       If it happens again, please let me know.  I'll let you know if I find anything.
       
       -Larry

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