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Video formatting takes 24 hours?

  1. leahlefler profile image97
    leahleflerposted 5 years ago

    I uploaded a video to create a video hub yesterday, and it is still "formatting" almost 24 hours later. My other videos have formatted a bit faster than this one - is there a problem with the video formatting process, or am I just being a tad impatient? smile

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      My video took 5 minutes - I did just one so not sure how long the average time would be.

  2. Cardisa profile image91
    Cardisaposted 5 years ago

    Whenever I upload a video, by the time I finish fixing the hub I would get an email stating that it is finished processing.

    Maybe there is a glitch or the file type is giving some trouble. Hopefully a staff member will see this and tell you what's up.

  3. leahlefler profile image97
    leahleflerposted 5 years ago

    Thanks, Cardisa and lobobrandon. I sent an email to the team, so we'll see if there is a glitch. I'll try to upload it again - it still says: "Video is still being processed. Please be patient.” It has been over 24 hours now, so something is definitely amiss!

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      Is it anything different compared to your previous videos? I mean the formatting

  4. leahlefler profile image97
    leahleflerposted 5 years ago

    No, it is the same type of movie (.wmv created in windows live movie maker).

    My last video took quite some time to format, too, but not this long. I wonder if it has to do with the size of the video file? It is certainly within the allowed parameters.

    I just want to publish my video hub (which has a text component, too), but I can't without a video! I'm trying a second upload attempt.

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      Hmm ok. Mine were in the same format too. I wonder what the problem is. How large is the file?

  5. leahlefler profile image97
    leahleflerposted 5 years ago

    It is 275MB... I can't remember what the video limits are. I wonder if that could be the problem?

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      No way it isn't smile
      The limit is 1GB and my video was 400+ MB. From next time I won't save in High Performance big_smile it was too big for a 5 minute video

      1. leahlefler profile image97
        leahleflerposted 5 years ago in reply to this

        Now that is a big file for a 5 minute video! I bet it looked really spiffy, though!

        1. lobobrandon profile image82
          lobobrandonposted 5 years ago in reply to this

          lol what do you save the video as? I saved it as a High definition - using movie maker itself.

          1. leahlefler profile image97
            leahleflerposted 5 years ago in reply to this

            I saved this one as high definition, but the video is fairly short (2 minutes and 12 seconds). 275MB for a 2 minute long video, lol - I will probably try saving it with a lower quality setting for longer movies.

            1. lobobrandon profile image82
              lobobrandonposted 5 years ago in reply to this

              Oh that's the same as mine then, mines double the length and double the size. It will be some time before I attempt another video. Took me 5 hours for a 5 minute video big_smile It was my first time making a video

  6. leahlefler profile image97
    leahleflerposted 5 years ago

    This is my third one, and it does take less time as you get used to the program. I have the second attempt "processing" right now - hopefully this one will upload AND format, lol!

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      Hope it does! I'm off to bed now. Will be back in the morning and hope to see your video hub published smile

  7. leahlefler profile image97
    leahleflerposted 5 years ago

    It worked! The first attempt is still "processing" but the second one formatted in a normal amount of time. Must have been a glitch the first time around!

    1. lobobrandon profile image82
      lobobrandonposted 5 years ago in reply to this

      Cool smile

 
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