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Loud Music From Ads When Page Is Opened

  1. prairieprincess profile image95
    prairieprincessposted 4 years ago

    Has anyone else experienced this? You go to your ad and very loud music starts blaring that has nothing to do with your hub content. I have one hub with several videos on it but it was impossible to hear the videos above the blaring sound of an ad located at the bottom of the hub. (I believe it's for Hot Spots, or something close to that?) It's very distracting, in my opinion, and really devalues the content of the article. You can't see how to turn it off because it's at the bottom.

    Has anyone else seen these? I am in Canada, so I don't know if this just a local thing or hubwide. I am all for revenue generation but to my mind, that's not attractive. Any opinions, thoughts?

    1. Dale Hyde profile image88
      Dale Hydeposted 4 years ago in reply to this

      I have experienced, usually in the bottom Google ad under the comments is where I find the offending critter! This is bad in the regard that if we have a video hub, the videos we upload for that hub are auto-play as you mention, and you then have a jumble of garbled sounds going off. I operate with sound off most of the time due to such things on my laptop, however, many folks do have sound on and I can see how this would TOTALLY detract from your video hub(s).

    2. Jason Menayan profile image61
      Jason Menayanposted 4 years ago in reply to this

      They shouldn't be there. If it's the bottom ad unit, it's Google AdSense. Next time you see an ad like this, please take a screenshot and send it to adops@ so we can investigate.

      1. Dale Hyde profile image88
        Dale Hydeposted 4 years ago in reply to this

        Thanks Jason. I will do that should I run into it again.

  2. Cagsil profile image83
    Cagsilposted 4 years ago

    I've heard of this happening before. I stopped reporting auto run ads. Some auto run video and sound, and some are just video.