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Unable to post comment

  1. profile image82
    Roohi Khanposted 4 years ago

    I am not able to post comments on my own hub.

    Can do it on other people's hubs but not on my own hub!

    I have tried logging out too. Did not work?

    What should I do?

    1. Dale Hyde profile image85
      Dale Hydeposted 4 years ago in reply to this

      As it is the weekend, I doubt you will get a "staff" response. What I would try would be to clear your browser cache and then attempt to post a comment. That is one solution that has worked for me in the past.

      1. lobobrandon profile image81
        lobobrandonposted 4 years ago in reply to this

        I can't post comments for the past few days too and I've seen others complain about it as well.

      2. profile image82
        Roohi Khanposted 4 years ago in reply to this

        Thanks for the suggestion.

        I tried it but it didn't work. The comments section just disappears when I click on 'Post comment'.

        I guess it is some sort of glitch since others are reporting it too.

        1. Norah Casey profile image79
          Norah Caseyposted 4 years ago in reply to this

          I apologize for the delay in getting back to you all about this issue. We're looking into it now and hope to have it fixed as soon as possible. We may have some questions for you if we have trouble recreating the problem. Thanks for your patience!

        2. Matthew Meyer profile image78
          Matthew Meyerposted 4 years ago in reply to this

          Can anyone provide the URL for a Hub that is having this issue?

          1. profile image82
            Roohi Khanposted 4 years ago in reply to this

            Here is the URL to one of my hubs:

            http://roohikhan.hubpages.com/hub/Do-yo … g-Syndrome

            But it seems to be a problem with other hubs as well.

            I tried using different browsers also. It did not work.

    2. John Holden profile image60
      John Holdenposted 4 years ago in reply to this

      I find I can't post comments on questions!

  2. Lady_E profile image81
    Lady_Eposted 4 years ago

    It happens sometimes, give it about half an hour and come back to it. That's how I deal with it.

    1. John Holden profile image60
      John Holdenposted 4 years ago in reply to this

      It's been about 12 or 15 hours now sad

      1. Matthew Meyer profile image78
        Matthew Meyerposted 4 years ago in reply to this

        John are your experiencing this issue with one or all questions? 
        Do you have an example question at which we can look?

        1. John Holden profile image60
          John Holdenposted 4 years ago in reply to this

          The obvious one is one of my own,
          http://john-holden.hubpages.com/questio … nformation

          But all others that I tried to respond to were the same, I'd write a comment click on post, send, or whatever, the box would grey out but nothing else happened.

  3. Jason Menayan profile image60
    Jason Menayanposted 4 years ago

    A bug related to comments was fixed earlier today. We apologize for any inconvenience this might have caused. Would everyone mind checking to make sure you can comment normally again?

    1. John Holden profile image60
      John Holdenposted 4 years ago in reply to this

      I've left a couple of comments on hubs this evening with no problem. Haven't yet tried questions though.

      1. Jason Menayan profile image60
        Jason Menayanposted 4 years ago in reply to this

        OK - thanks, John!

    2. profile image82
      Roohi Khanposted 4 years ago in reply to this

      Thanks, Jason!

      It's working now.

      1. Jason Menayan profile image60
        Jason Menayanposted 4 years ago in reply to this

        Glad to hear it!

 
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