Video Still Processing After 2 hours

  1. kittythedreamer profile image94
    kittythedreamerposted 5 years ago

    I am unable to publish my hub because it says that the video is still processing; however, it's said that for the past 2 hours now...this seems a little long for a 3 and a half minute video to be processed...am I right?

    1. SimeyC profile image89
      SimeyCposted 5 years ago in reply to this

      You'll have to contact HP support - there is a problem uploading videos occasionally. What worked for me was to re-upload it with a slightly different name!

      1. kittythedreamer profile image94
        kittythedreamerposted 5 years ago in reply to this

        Ohhh, I thought this was the HP support forum. Hmm...where can I contact them?

 
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