I just saw a great forum post detailing what information should be provided (if possible) when submitting technical bugs on the forum.
Wouldn't it be a good idea to have a form that could be filled out that would effectively create a forum entry. That way users would be reminded about the information needed and probably would provide a lot more information!
Once 'submitted' it could simply translate into a forum heading and entry....
Thanks for the suggestion, SimeyC. I've also shared this with Matt Meyer who runs the forum on Technical Issues to get his input. We'll see if we can create a more structured means to collect bug information.
I cannot find that forum. anyone have a link?
I have this one, it is closed to reply?
The report a problem forum is here:
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