You Should Moderate Your Comments

Moderating comments is vital to any sort of interactive content.
Moderating comments is vital to any sort of interactive content. | Source

What is the proper etiquette for leaving comments?

There are dos and don’ts around commenting on blogs and websites. Manners are important at all times and this is certainly one of the them. When discussing what is appropriate and what is not.

There are some slight differences linked to the niche or type of content. Though for the most part there is a general protocol to follow. This outlines some of the issues and concerns when working the comment segment of any article.

Real comments

Moderation of comments is not as easy as determining what is spam and what isn’t. This is the business of allowing different points of views to be seen and heard and taking comment information and making it work for you. Using the material shared as a positive rather than a negative is vital to success.

The majority of comments are along the lines of small words that typically convey, “nice post” or “great job”. These are fine to permit for publication for others to see on any site or blog. However, wouldn’t you rather see posts which convey any reader actually gained something from the information? This certainly feeds into the understanding the written work was relevant and educational. These are attributes writers yearn to see in their work.

Spam

Spam is also found in this section of article content. Spam is the number one reason taking the time to review what a reader says about a piece of work is the right move. This is the junk clogging up the time constraints lots of writers experience.

  • filter in place

Depending on the platform there are more than a few with a comment separator installed. This piece of equipment gets comments and identifies those which are believed to be spam. They are tossed into a folder or separated in some form from legitimate ones.

  • hundreds of spam posts

Believe it or not there are some articles and posts which receive anywhere from 50 to 100 spam posts each day. Every once in a while a point of view is actually misidentified as spam. Therefore, weeding through the hundreds of writings each week is necessary, but certainly nothing to look forward to. Time is always precious for freelance writers. Finding the time to take care of this is a struggle for most.

  • toss the baby out with the bathwater

Countless writers simply toss all of the comments identified as spam without weeding through the lot. This is trouble. Scores of comments are actually questions and more than a few readers return to the scene to discover if they were answered or not. Another not so nice comment is bound to be left by a disappointed reader not finding their question or answer from the writer. It is difficult for many to find the time to take care of the spam mixup.

When the spam comments are printed through automation error, it makes the content look unprofessional. Some even contain links to inappropriate sights, like gaming. There is also the risk of getting inappropriate wording or language.

Although you are spending time deleting spam, imagine if you didn’t moderate and allowed all of these to be posted to a piece of great article content. It would definitely take away from excellent blog information or articles written.

Multiple readers with same comment

  • killing two birds with one stone

There are many comments used for different articles published around the web. It is possible for one commenter to share their point of view and leave thoughts and insights. However, it is also possible more than one reader would like the identical information.

The second or third reader didn't leave their insight because the question existed already or they simply where shy about doing it. In this case, make certain all inquiries are answered to satisfy more than one customer.

  • use this as a source of ideas

This idea feeds into answering questions. There a strong possibility by answer questions or inquiries in the form of comments left under articles the readers are increased immediately. This is certainly true for a universal question many seem to want the answer to.

Do take the time to really read what visitors have to say. Customers know what they want and are looking to many sites to give it to them. If they have left some sort of vision as part of a comment interaction, use it.

Readers are engaged and interested in the information in the work and any writer does well to reciprocate with writing subject matter that serves them.

Never get personal with replies

Don’t allow comments to get to a personal level. These are words of wisdom every writer should heed. Make certain a reply is directed toward discussing the content and not hurting the reader who offends or hurts with their words.

Fighting amongst each other

Every once in a while there are comments negatively directed at other commenters their personal opinion or even at the individual themselves. Do not allow this to take place.Never post these types of outbursts.

Make certain to remove any sort of threats, any form of dangerous or threatening language or verbal attacks another commenter. This is another terrific reason for moderation. Most writers admit this is probably the most important one.

Spamming is an issue which is being blasted out to the public. As technology advances the spam increases.

conclusion

Comments should be moderated for the reasons outlined here and many other reasons that could be shared. Don’t feel that you are wasting valuable time with this task. You are working on your content, site or blog article to make it better. Comments are a part of this.

This is not an article to advise you what comments to allow on your site but rather to assist you with moderating comments that come to your site.

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Comments 3 comments

katiem2 profile image

katiem2 5 years ago from I'm outta here

Good advice when it comes to moderating comments. Thanks for the moderating tips. :) Katie


iamageniuster profile image

iamageniuster 5 years ago

Thanks for the tips. I always moderate it so I don't get a bunch of spam.


Lita C. Malicdem profile image

Lita C. Malicdem 5 years ago from Philippines

Good advice on moderating comments. I treat all comments left in my hubs by my readers with due respect because they strengthen my ideas in great many ways. Thanks for reminding us about this.

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