Renewing Phone Contract Tips

Tips and Advice


 If you are in the process of, or are in fact renewing your phone contract, then you would know that it can be more than a bit of a tricky business. Whilst we always imagine it will be simple and go through smoothly - it never does!  When it comes to cancelling your contract there is always more paperwork and rules and guides than you could ever imagine, and often the deals they offer you are never what you were hoping for. My personal view is that the big phone companies seem to be much more interested in bringing in new customers rather than taking care of their exisiting ones. They know that by making it as hard as possible for us cancel our contract - the chances are that we will just stay anyway and continue to pay well over the odds for our phone contract / services. 

If you do want to renew with the same company then you should 100% push for a better deal than the one that you was previously on. Better deals are coming out all the time so they will definately be able to beat your previous one. If they do not offer you anything that you think is respectable then you should threaten to leave. Its amazing how quickly they can somehow come out with a solution which means you saving more money.

Getting Renewal Quotes over the phone - This is a serious DO NOT DO.

I would always recommend watching out for this, and being very careful. I recently was in the process of renewing my phone contract with my provider and was seeing which options would be best for me. When i phoned them they told me i would pay $45 a month for the first 9 months, but the price would then drop to $25 for the final 9 months. 9 months down the line i found myself in a predicament because the phone company totally disregarded that this was the agreement i had, and explained to me that their sales people on the phone can not make these offers. I will not be falling for that one again.

12 or 18th Months?!

Although you will usually find that the offer is better with an 18 month contract my personal view is that you are always better going for a 12 month contract. This is because you can renew more often and therefore reduce the amount you are paying anyway, and also have the opportunity to take advantage of the free gifts and stuff when you do renew. Not to mention the fact that you will get a new phone more frequently, and have the option to opt out quicker and easier than those who take out the 18 months contract. By taking out the longer contract you are doing exactly what they wanted you to do and getting roped into a longer contract that only leaves one winner.

Random Phone Calls from other Phone Networks NEVER TRUST ANYONE

I had trouble a few years ago when a company phoned me and told me that they was in fact my phone network provider. They then told me that they could give me a new phone, and lower my monthly payments. I thought this was fantastic. They said i could keep my old phone and just change the sim, and ring them back to switch over the puc code over once i received the new phone. I went ahead with this.... The new phone turned up looking fantastic, so i decided to ring up my service provider to "switch over" the puc code. My service provider didn't have a clue what i was talking about and i was being scammed. I sent the phone back to the company who scammed me and never heard anything again. However, 3 years down the line when i checked my Direct debits i noticed a charge of $5.99 coming out of my account each month. When i investigated the charge i found out that the phone company who was scamming me set up phone insurance for me and never took it off. Therefore i had been paying phone insurance for a phone i never had for 3 years! I was lucky and managed to claim the money back through the bank, but it just goes to show how careful you have to be.


Don't make the same mistake i made. Make sure that you check how much you are being charged each month for everything!! If there is anything that you are unsure of then make sure you question it and follow it up.

Gifts when renewing

In most cases phone companies will offer you a gift to renew with them. (they will not offer this untill you threaten to leave). As bad as it sounds this is usually this case. The gift is usually pretty good. For example a laptop, bike or a PS3. There is no scams usually attached to these but you should still work out how much money you would be saving if you went for a cheaper contract rather than renewing with the same obne and getting the gift. It pays to really work out your moneys!

More by this Author

Click to Rate This Article