How to Act Around a Service Dog: Etiquette for Everyone
Service Dog In-Training
How Should You Act Around a Service Dog?
How should you act around a service dog?
A person's natural instinct is to pet and play with dogs.
Unfortunately, we must all respect the vest or cape of the service dog and ignore the dog as much as possible. That means not petting it, touching it, distracting it, talking to it, teasing it, or especially feeding it.
So, how should you act? Really the best way and only recommended way is by totally ignoring the dog the same way you would politely ignore a wheelchair or cane.
A service dog that is not ignored may become "ruined" and unusable by its owner, and given that service dogs are both very hard to find for specific conditions and extremely expensive (typically averaging $15,000 each) this can be devastating for the dog's owner.
By violating this etiquette, you have also just helped contribute to the person's loss of freedom and possibly made it necessary for the owner to give up the dog, which would be heartbreaking, and for the person to require the use of a Personal Care Attendant (PCA)—another person shadowing them all the time—to provide some of the services that the dog used to perform.
Do you work around a service dog?
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A Working Service Dog
An Off-Duty Service Dog
Service Dog Basics for the Public
Do you have a hard time working around a service dog?
It's very hard for some people to be around service dogs and service dogs in-training because a person's natural instinct is to pet and play with dogs, especially the healthy well-kept dogs who work as service dogs.
Unfortunately, we must all respect the vest or cape of the service dog and ignore the dog as much as possible rather than petting it, touching it, distracting it, talking to it or teasing it, or even looking at it.
When the cape/vest is on, the dog is working
After all, whenever the cape is on, the dog is working hard, whether it looks like it to you or not.
Among other things, the dog is working very hard to ignore you and the tiny morsel of food on the floor over there that looks tasty.
The dog is also focused on its handler, remaining alert for any commands, scents, or hand signals for action.
It falls asleep all the time. How is that "working"?
Most service dogs are trained to catch a nap whenever possible during the day to give them the energy they need when their work is most actively needed.
Napping at strategic times, such as lunchtime and meetings, is a type of work essential for them to do their service dog work; the dog is not in any way "falling asleep on the job" in a negative sense.
So, how should you act?
Really the best way is by ignoring the dog the same way you would politely ignore a wheelchair or cane.
The service dog and its handler try to minimize the distraction the dog provides to the public, but the public needs to learn and obey manners with respect to the dog and the disabled person (or dog trainer) also.
Remember that it's not polite to stare, point, or talk about people.
One thing you should never do
Benefits of service dogs
Service dogs can be of great benefit to people with all sorts of disabilities, including invisible disabilities like diabetes, asthma, vertigo, and psychiatric disabilities.
Don't assume that a person who "looks good" and is with a service dog isn't disabled just because the disability isn't obvious to you.
Bonus: Service dogs are also a calming, friendly presence around the office or place or business.
Remember, if a service dog's vest is on they are working.
Service dogs are NOT pets, by law, and interfering with a service dog team is actually a crime in most states.
The same manners that apply to a wheelchair apply to a service dog: that's the easiest way to remember what's right or wrong most of the time.
For more service dog information, check out these articles:
- Service Dogs Can Assist with Many Invisible Disabilities
Service dogs can help people with many kinds of disabilities, not just those with obvious physical problems.
- PawPADs: A Service Dog Training School
"Pawsitive Perspectives Assistance Dogs (PawPADs) is a 501(C)(3) non-profit organization in Savage, MN. It provides highly trained assistance dogs to persons with disabilities." --Linda Ball
- Service Dog Laws
Service dog laws regulate the rights and responsibilities of service dog owners. A service dog can be used by anyone who has a disability. Service dogs must be permitted to enter businesses.
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