Treatment of Patients in Hospitals : On Call - Pasay City General Hospital, Philippines

The CONTROVERSIAL PASAY CITY GENERAL HOSPITAL in Manila, Philippines (All Photos Taken by Travel Man)
The CONTROVERSIAL PASAY CITY GENERAL HOSPITAL in Manila, Philippines (All Photos Taken by Travel Man)
At the NURSES' STATION
At the NURSES' STATION
MEDICAL PAYMENTS for Residents and Non-Residents
MEDICAL PAYMENTS for Residents and Non-Residents
The husband of a wife who got killed due to RUPTURED UTERUS!
The husband of a wife who got killed due to RUPTURED UTERUS!
A husband while waiting for the cleaning of uterus of his wife
A husband while waiting for the cleaning of uterus of his wife

There are clear differences between the treatment of patients being admitted in public or private hospitals. Public hospitals are government-funded medical institution helping the less fortunate citizens in the country while private hospitals are mostly owned by well-off individuals or funded by corporations.


With the above-mentioned differences, the quality of service between the two are also compared and scrutinized by the public. If you have the money, you can immediately sought the service of a private hospital. If you don’t have, just settle to the public or government hospitals and suffer the slow and killing procedures being rendered by medical staff.


Malpractices in the offing


When my sister was recently admitted (April 19th, 2010) in a public hospital (Pasay City General Hospital) here in the Philippines due to miscarriage, Travel Man observed the inconsistencies and rude treatments of medical staff to those patients being admitted.

  1. Even if my sister is really bleeding, there was no assistance (like a medic carrying a stretcher or wheelchair) to ferry my sister to the second floor where the OB-Gynecology ward is located. They let my bleeding sister walk up to the second floor.
  2. The medical staff of the ward didn't immediately rendered the appropriate treatment for my sister. We have waited for twelve before they performed the cleaning of the uterus of my sister.
  3. When Travel Man continuously followed up his sister's situation, the OB-Gyne staff will just answer that she will look into the record. Later, Travel Man flared up and that's the only time they performed the cleaning procedure to my sister's womb. He didn't heard the derogatory remark of the staff that she wished his sister be killed.
  4. After the operation, the staff presented the fetus remains sealed in a small lab bottle and asked Travel Man to pay for 500 pesos (more than 10 US dollars) for its HistoPathology (that will be released after three days). He reasoned out that he will pay it at the accounting department of the hospital, not to them.

Scary Incidents in the hospital during the stay of TM's sister.

  • The death of a woman that was killed during the delivery of her baby due to ruptured uterus!
  • The threat receive by a mother in the delivery room during the cesarean operation. The midwife cussed and said a very defamatory remark that she will be killed if she didn't behave properly during the operation.
  • Travel Man was informed that some pregnant women who were in their 'due stage' for baby delivery were always urged by medical staff to control the contraction of their wombs resulting to some defects of the babies. Some of the infants ate the feces of their mothers! Gross!

Complaints and all

One mother who underwent cesarean operations, who was threatened by her female doctor, is preparing to complain to the administrator of the hospital. Since the administrator is an incumbent politician, he cannot be seen by some complainants. As if, the staff didn't seem to mind the malpractices being observed and witnessed by the relatives of the patients admitted in the medical institution.

Travel Man is also preparing his complaints in writings and in his hub, so that a medical institution like the Pasay City General Hospital should be reviewed and punished. There is no room for a medical institution like this in the city of Manila.



Quality Medical Service and Treatment

Quality medical service and treatment should be possessed by a medical institution, especial the public hospitals. It's the expectation of most people who are going to be admitted in the hospital. from simple cleaning of wounds up to the serious clinical operations or major surgeries, we leave our lives to the hands of the doctors, nurses and medical staff. They should give the quality of service ordinary people long for.

The situation of the Health Care System in the Philippines should be improved soon. Although, generally people in the country are known for its hospitality, your impression can be changed if you will observe and experience the treatment of medical practitioners.But, with your PhilHealth card, some medical expenses will be rendered as free.

Travel Man will not stereotype them, but, with his recent experience with the staff of Pasay City General Hospital, his goal is not to be admitted in a public hospital.

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Comments 32 comments

thesailor profile image

thesailor 6 years ago from Seven Seas

This is very ridiculous! Why are they doing this to the local patients (who are Filipinos, their countrymen). I knew of a story that when the patient being admitted is a foreigner, they will render an very good service to them while the opposite when it's a Filipino.


travel_man1971 profile image

travel_man1971 6 years ago from Bicol, Philippines Author

Some medical practitioners are too proud of their profession. They forget their Hippocratic Oath soon; that is to serve people in need in whichever way they can.


Online Medical Transcription 5 years ago

In India previously doctors treat their patient to cure from disease and now they become a money making machines that is why they make their hospitals as hotels and one who is paying is in the room and others are out of room.


earthbound1974 profile image

earthbound1974 5 years ago from Bicol, Philippines

I've also heard about Pasay City General Hospital. They're not patient-friendly!


travel_man1971 profile image

travel_man1971 5 years ago from Bicol, Philippines Author

@Online Medical Transcription: Thanks for your info about the situation of hospitals in India. Yes, I've seen patients in a public hospital where some patients were at the alleyways of the medical institution due to overcrowding. Maybe, this is true among private hospitals. The usual procedure is to pay first for the operation before the patient will be operated. And this is a very sad note about hospitals.


travel_man1971 profile image

travel_man1971 5 years ago from Bicol, Philippines Author

@earthbound1974: Thanks for another information about this disgusting hospital. Some patients even relayed to me that some hospital staff threatened them if their payments are delayed. Even my sister who underwent cleaning of her uterus scolded me because she was threatened by the nurse who conducted the procedure and uttered nasty things that will cost her life. She said that it was the result of my complaint. Had I didn't talked about it, maybe or for sure, she'll be operation the next morning since she's paying through health care.

I also noted that they're asking payment when in fact, they're not authorized to receive such payment.


kennethmarie 4 years ago

thank sa mga doctor at sa mga nurse sna marami pa kuo matulungan


travel_man1971 profile image

travel_man1971 4 years ago from Bicol, Philippines Author

@kennethmarie: Sana'y hindi mangyari sa'yo ang nangyari a ate ko. Thanks for dropping by.


marlyn 4 years ago

my father died on april 10, 2012..before that he was confined to pgh for three days.. hemorrhage cia..nilipat namin kasi a certain dra. arceo ng pinabubuksan nya mata ng tatay ko sa nurse sinabi ba naman na tusukin mo kaya joke lang..a word from an educated doctor to her patient.. wala na nga maays na gnawa sila ganun pa..rude doctor


travel_man1971 profile image

travel_man1971 4 years ago from Bicol, Philippines Author

@marlyn: That's what I'm explaining here. Most of them or if not few of them are rude and unprofessional when dealing with stressed-out family member of a confined patient.

To put on record what they did to my sister, through verbal abuse and threatening gestures, I've been able to publish my personal experience.

Sana magbago sila ng ugali, kasi kung sa kanila mangyari 'yun baka mas higit pa ang danasin nila sa kapwa nila miembro ng medisina.


mine nival 4 years ago

My father died just last april 28 2012 naka experience kami ng mga rude doctors d'yan sa Amang Rodriguez Hospital dito sa marikina city. Dr. Garcia and Dr. Regalado to name a few. Nakita na nga nilang mahina talaga tatay ko at di na talaga makatayo sasabihin pang walang sakit at di raw ka admit admit sa hospital. so we went to Labor Hospital in project 4 quezon city doon nalaman ang tunay na sakit ng tatay ko. sana naman wag silang bastos sa mga pasyente dahil buhay ang pinag- uusapan hindi basta paninda lang sa palengke.


travel_man1971 profile image

travel_man1971 4 years ago from Bicol, Philippines Author

@mine nival: I've experienced such harsh treatment, too as I told it here on my hub when I accompanied my sister at the public hospital of Pasay City. Parang'di sila nag-aral ng Good Manners and Right Conduct.

Thanks for reporting such incident.If they didn't pay their dues here on Earth, they'll suffer the consequences when Judgment Day comes.


ernerofranco0001 3 years ago

sa mga tao nagiisip na magpakunsulta sa pasay general hospital naku ang maiipayo ko lang ay wag na wag nyo na balakakin lalo na kung manganganak misis nyo dun.. the doctor are bit ok, but the nurses are so dumb, arrogant, kung umasta sila kala nila kanila hospital at wala sila pakiaalam sa pasente lalo na sa paanakan nila sus kung alam lang nila mga tao nagpapasweldo sa knila kakabanas umasta, tpos pagnanganak kana at na NICU ung anak mo, wag na magdalawa isip ilipat niyo na sa iba hospital kasi MAMATAY ANAK niyo kasi laganap na sepsis dun, lahat ng case mag papaBLOOD CS, tpos dami dami antibiotic kapag nagtanong ka sa pharmacy nila WALA dw di mo alam kung away lang nila magbigay, tpos yung nurse 3- is to 25 or more.. tpos iveventelator nila, iaauto hud nila na pwet ng mineral pag di ka private, ixxray na di pa nila alam kelan makukuha yung result, tpos pagtinanong mo NURSE sa NICU ex.. simple question ko sa nurse even thou im not a nurse i know kung para saan yung just want to know lang if they know what the doctor instructed them " NURSE PARA SAAN YUNG BLUE LIGHT ??" SAGOT NG bobo NURSE "AY SIR PAPARECIEVED KO PA PO KASI DI KO ALAM PO EH" WTF... DAMI TALAGA BOBO NURSE NAGLIPANA BAKIT NAGSAMA SAMA SILA SA PASAY GENERAL HOSPITAL.. tapos lakad ka hall way maybigla babagsak na kisame... WTF MAYOR CALIXTO ANO BA ITO? NAPAKATANGA MO NAMAN DI MO BINIBISITA HOSPITAL NA NASAAKUPAN MO.. MALAYO BA YAN SA CITY HALL?? OR MAKAPAL LANG TALAGA BULSA MO ESTE MUKHA MO PLA!!.. DAMI DAMI CORUPT SA PASAY GEN KAYA KUNG AKO SA INYO WAG NA WAG NIYO NA BALAKIN... ITO AY BASE SA KARANASAN KO... NAKAKAPAGSISI TALAGA, MUKHA TENEMENT, sa halip na makamura ka mas mapapamahal ka kasi ILILIPAT mo talaga ng HOSPITAL.. THE BEST HOSPITAL FOR ME IS MANILA ADVENTIST, im not a adventist im a chatholic but dun sure na magagaling and sulit bayad niyo.. PRAMIS


travel_man1971 profile image

travel_man1971 3 years ago from Bicol, Philippines Author

@ernerofranco0001: Thank you for your testimony regarding the veracity of my hub or article.

I already informed my cousin who's also serving as one of the medical practitioners there.

How I wish na ma-expedite or ma-fast-track ang pag-rehabilitate ng mga public hospitals dito sa Pilipinas, gaya ng Pasay City Gen. Hospital.

I made this public so that local legislators of the city will work it out in a jiffy.

Many less-fortunate families are relying on the services of public medical institutions.

I hope public officials will serve their constituents actively.


ernerofranco0001 3 years ago

@travel_man1971: Si MAYOR CALIXTO NA RE ELECT & yung mga tiga HEALTH DEPARTMENT wala ginagawa sa mga ganito problem ang inaantay lang nila ay (15)kinsenas, (30) kataposan, nakakaawa yung mga tao dun lalo na talaga sa DRIVERY and dun sa NICU nila kulang sila ng mga talagang NURSE at hindi yung mga NAGNURSE NURSAN dun, pati yung 1 doctor na thailander walang alam.. kung sa TRAINING..

thanks sa pag response sa comment ko travelman..

sna mawala na kuraption sa pilipinas para UMUNLAD tayo Hindi yung iilang Opisyal lang.. TAMA BA MAYOR TONY CALIXTO!!! at mga TUTA mo sa MUNISIPYO!!


travel_man1971 profile image

travel_man1971 3 years ago from Bicol, Philippines Author

@ernerofranco0001: Sana mabago na ang imahe ng mga government hospitals, gaya ng Pasay City GH.

There's always room for improvement, unless they want it to be privatized.


er 3 years ago

Mga doctor bisita naman kayo sa mga pina confine nyo.. kasi ang nurse station parang cal center lang .. tawag dito tawag duon mga naka NGANGA.. DOK dalaw dalaw din pag may time


travel_man1971 profile image

travel_man1971 3 years ago from Bicol, Philippines Author

@er: My cousin is an obe-gyne doctor @ Pasay City General Hospital. She said that her schedule does not limit to this public hospital alone. Her call time always brought her to other lay-in centers,for example in Pasig or even Pateros, if her time permits.

So, the nurses should take charge of the patients confined inside the said public edifice.


Patient 11 3 years ago

3 weeks na confine ang pasyente namin kung ano ano pinagawang test di naman pala alam basahin.. nung pumasok kami nakakalakad pa after 3 weeks di na makabangon .. and when we ask kung ano sakit .. need pa daw ng test.. Nagbibigay kayo ng gamot di nyo alam ang sakit.. Kawawa ang mga tao dito.. Sana lang sa mga doctor & nurses isipin nyo buhay .. KONSENSYA naman.. DIYOS na bahala maningil sa msasamang tao dito.. AT Diyos na rin ang ang mag gantimpala sa mabubuting TAO...


Tao kami 3 years ago

Nasaan ang kunsensya nyo mga doktor/nurse ang mga pasyente nyo ay TAO mahihirap. Di mga DAGA na pagpapractisan nagkataon lang na mahihirap kami kaya dito kami uma aasa ng tulong medical.. pero ano pinag gagawa nyo.. kung di nyo alam ang sakit sabihin nyo di yung papatagalin nyo lang dyan hanggang manghina .. papagawa kayo ng laboratory na pagkamahal mahal at pina ngutang pa sa pag asang malalaman ang sakit.. pero ang sagot nyo DI NYO ALAM BASAHIN.. daig nyo pa mga senador na nagnakaw ng pera kayo BUHAY ang ninanakaw nyo PAG ASA ng mga taong nagtitiwala at umaasa sa inyo...


Taga bantay 3 years ago

PATAY FUNERAL dapat ang name nito


travel_man1971 profile image

travel_man1971 3 years ago from Bicol, Philippines Author

@Patient 11: Better go to PGH because Pasay City GH lacks doctors who are capable of finding the right prognosis with your patient's ailment.

@Tao kami: Most people who admitted their patients @ Pasay City GH have the same sentiments.

@Taga bantay: I don't have better idea than yours.

Note: This have was conceived due to my sister's harrowing experience with some personnel in this government hospital. I hope in the future, medical practitioners in this medical institution will be sensitive enough to address the needs of each patient immediately in order to save lives.


Juan 3 years ago

Dr Putera & Dra Trininidad .. Patay na ang pasyente nyo... Di nyo man lang nsabi ang sakit after 3 weeks confinement..


travel_man1971 profile image

travel_man1971 3 years ago from Bicol, Philippines Author

@Juan: It's a clear indication of malpractice in the field of medicine. My sympathy is with your family.


nurse 2 years ago

Hi, una po ikinalulungkot ko ang mga nangyari sa inyo at sa inyong mga kamaganak na naconfine sa pcgh. Marami po akong kaibigang mga nurse na nagtatrabaho sa pcgh and isa rin po akong nurse. Gusto ko lang pong sabihin na hindi naman siguro lahat ng nagtatrabaho doon ay mga wala ng pakialam sa mga pasyente at puro sweldo lang ang habol. Sa totoo lang yung mga kaibigan ko po doon ay hindi nakakakuha ng kanilang mga sweldo sa loob ng ilang buwan at patuloy pa rin silang pumapasok para maglingkod sa mga pasyente, ang rason kaya walang sweldo kasi wala daw pondo. Gusto ko rin pong sabihin na kaya siguro masusungit ang trato ng ibang nurse ay sa dahilang marami ring mga pasyente na ang gagaspang ng ugali. Naniniwala ako na marami pa ring nurse na mabuti ang kalooban at bukal sa loob na maglingkod sa kapwa. Kaya po sana wag ninyong lahatin ang mga nurses na nagtatrabaho doon salamat. God bless.


travel_man1971 profile image

travel_man1971 2 years ago from Bicol, Philippines Author

@nurse: Thank you for defending your profession.

I can't control the sentiments of the readers. I just did what my conscience dictated when I wrote this.


Tagamasid 2 years ago

@ nurse.. wag mo rin sana maranasan ang nangyari sa amin.. Kaya ganun ang mga pasyente dahil sa sitwasyon nila.. kayo sweldo lang problema nyo kami buhay...


travel_man1971 profile image

travel_man1971 2 years ago from Bicol, Philippines Author

@Tagamasid: Thanks for the opinion you've shared.


no name 2 years ago

ayosin nyo trabaho nyo. maging maka tao kayo.


lycka 20 months ago

Hi..na open ko ung pages nyo i was looking kasi for a good hospital n pwede akong manganak..ceasarian kasi ako now s pangatlo kong anak.first na delivery ko dti sa quirino hospital ako..ok nmn kaso mdyo mhal..next nman sa manila general hospital mura nga pero ayw ko na sa serbisyo nila mas inuuna nila ang taga maynila..and now i wasplanning to go in pcgh as cs since taga pasay dn aq..kaso when i read the comments medyo nagdadalawang isip ako kasi maselan ang sitwasyon ko pg nanganganak.


ernerofranco0001 20 months ago

Lycka based from my own exp. Please dont try or else you'll regret it! Please better to pay expensive hospital rather than putting you or your baby on very rough situation.. I advise you better look somewhere else.. :-)


dj 18 months ago

Hi. Im also looking for a good hospital near malibay pasay city where i can deliver. We just moved here so im not that familiar with the place yet. In san juan de dios kc mukhang masyadong mahal. Anyone help me pls. My edd is on sept. 27. Malayo b mxado ung chinese gen. Hosp. Here in malibay. Thank you.

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