It's not laziness, but you do have to have time for FAQs.
In general, FAQs can come with various categories, headings and titles that can be divided, sub-divided and sub-sub-divided before you get to the answer you're looking for.
It's much easier just to ask the specific question you want, that way you get your own personal and tailor made answer.
Most of us humans ‘beings’ - we like to be treated with respect, we like to be treated as individuals, we like to feel special, we like to feel as if we're part of a group - we belong to a community - we're participants in something big, great and/or fantastic. FAQs do nothing to give you that sense of 'being' human, but the personal touch - your very own personal answer - gives us 'An Attitude Of Being'.
HP is in itself a phenomenon.
We can't contain our excitement to trawl through FAQs.