Virgin Media Free Repairs
Virgin Media have taken to the television platform by storm. I have been a customer of Cable television for about 7 years now. Previously it was telewest who provided an OK service but I think it definately lacked in the wow factor. Virgin media took over from Telewest a couple of years ago and in since doing so they have provided customers with better deals, better television, more channels, extra tv services and better customer service.
3 Months ago I had problems viewing my TV on Demand pages. It would load so far but then would stop and a message would appear saying that TV on Demand was currently not available. I knew this wasn't just an update on the system because it was beginning to happen more and more. So i decided to phone up Virgin Media to explain my problem. I gave them the problem code that appeared on the screen and I was very pleased with the customer service that I received.
Within 2 days i had a Virgin engineer round who was also very pleasent and cheerful. He worked on my box for a while and then came to the conclusion that I needed a new box. ( I started thinking to myself - How much is this going to cost me!). Up he jumped, went out to the van and brought me back a sparkling new set up box. He set it up for me within 10 minutes and then told me he would be on his way and I shouldn't have any further problems. The new box that he had given me was 100% free. I had no repair bills to pay and no questions were asked. For this I vote Virgin no1 for customer service.
More by this Author
There are over 75 types of Tribunal and Administration Tribunals are used more frequently than most others. Nearly all Administration Tribunals are created by statute and are the enforcement of social and welfare...
Laser Eye Surgery has become popular throughout the world and is understandly widely available also. The country that is generally thought to have the cheapest lasik eye surgery is usually India. This is very true as...
Before we start, take a look at the picture on the right. It is the poster for Derren Brown - Svengali. Stare at the picture for 10 seconds or so, focusing on the stage area. Then continue reading through the page, but...
No comments yet.