Why I Like Netflix
Netflix a Good Idea
DVDs Make a Video Rental Revolution
Now while there are still many video rental places, such as Blockbuster, videos are becoming obsolete. DVDs are lighter, more compact, last longer, and the best part is that they are very easy to mail. Now Netflix came into being in 1997 as a company that sold and rented DVD's. It was founded in August of 1997 by Reed Hastings and Marc Randolph, supposedly as a response to Hastings receiving a $40.00 late fee for the movie "Apollo 13". The idea caught on and today they have well over a million subscribers, one of which is me. I have not rented a movie in years from a "brick and mortar" store and I haven't paid a late fee in all that time because Netflix has no late fees.
Now what makes Netflix such a good idea? Well, it's convenient. I received a DVD in my mailbox, I watch it, I put it back in the envelope, and I send it back to Netflix. I've done all this and never had to leave my home. How much simpler can you get.
I'm actually a good person to be giving a review, because I also subscribe to Blockbuster. I've been dealing with both companies for several years. As far as service there is no comparison. Of course you have to realize I live in California and that is actually where Netflix originated, but when I send a DVD back to Netflix, it goes out in the mail today, they receive it tomorrow, and I have another DVD the following day. However, when I send a DVD back to Blockbuster, they receive it in one or two days, they think about it for two or three more days, and eventually they send back the next DVD. Of course Blockbuster does offer incentives such as, you can return your DVD to one of their stores, and get another one. But if I wanted to drive to Blockbuster, I wouldn't be using the DVD by mail program. All of their incentives are based on getting you to go to one of their stores. This might seem good to some people, but not to me.
Now to be honest, I do prefer Blockbuster's packaging. I also preferred their rating system because they allow half stars. But when it comes to customer service Netflix beats them hands down.
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