I own a business and I have Miniature Schnauzer that will bark when people come in, but just to say 'hello' really, and usually everyone is so smiley and tolerant of him for my sake I guess, or just 'cos it's what you do, dogs bark after all, but last week this one middle aged woman came in, usually very posh and polite, quiet, and I was through the back, so I shouted that I'd just be a minute, and I guess she took me literally, but in fact I was coming through right then, and as I opened the door to come into the front I caught her snapping viciously at my dog to 'shut up', a really nasty tone to her voice and a hateful look on her face. The look when she saw me was priceless. After a little while she tried to back track; asking sweetly is it just me, or is MacGregor a little bit off today?' And so I told her, 'nope, he's exactly the same as he usually is, it's just you.'
You may have had to have been there, but I still laugh at the look on her 'real' face when I caught her screaming at my dog.