Grocery Store Check Out Etiquette - Supermarket Shopping

Supermarket Shopping

Once you are behind the wheels of a trolley inside your supermarket do you consider yourself a good shopper ? Are you considerate of others around you as you race up and down the aisles looking for the goodies on your shopping list or do you maybe wander slowly around unaware of the queue building up behind you of frustrated shoppers or are you an aggressive type when it comes to making sure you get your way no matter what happens while shopping + at the checkout wherever you are in the world ? .

Many people are considerate while shopping to other shoppers as well as the checkout operators as well as everywhere else they spend their time.

They have their money or card out ready to pay at the grocery store checkout, go to the appropriate aisle for the shopping they have done, empty their basket out and are friendly and polite not talking on their phone the whole time.

Some people seem to lose their manners as well as their sense of humour once they get into shopping mode so they need reminding to be considerate of others as well as the checkout operator.

Here are some of the top things to do while in a supermarket to ensure you would win a prize for the most dreaded shopper in town or the city you live in!

Top 10 worst shopper habbits - No 1

One of the things you can do to frustrate other shoppers and the check out operators is to act like the Aisle 12 items or less apply to everyone but you .

Saying " but I only have 13 - 14 items makes you look silly - Can't you count to 12 ? Last time we counted 13 was above 12 not below it

Saying " I have 20 cans of cat food but they are the same brand so that is only 1 item makes you look desperate and pushy to everyone.

We still have to spend time moving them through the till.

How do you personally feel when you only have 1- 2 items and are in a major hurry & you see someone emptying out a basket of 20 or items onto the 12 items or less checkout then see them run off for another handful of goods, ask for prepaid phone credit..........

You say the checkout operator is not busy so feel you have the right to empty your trolley out onto the 12 item or less Aisle - While you are being served elsewhere where they are waiting for you, they could have served up to 10 customers with 1- 12 items.

This means 1-12 items - NO MORE
This means 1-12 items - NO MORE

No 2- grocery store checkout

Are you really that starving and desperate while shopping that you cannot survive a short shopping trip before having to start eating the food or having a drink while wandering the aisles before you get to the checkout ? What are you teaching the children when they see you eating and drinking products that you haven't yet purchased at the till ?

I am often stunned by the amount of people that think this is acceptable behavior and encourage their children to do the same even hiding wrappers or cans along the shelves as they go around the supermarket.

If you know you or your child will need to have something to eat or drink during a shopping trip why not bring your own snacks like I have seen some mothers do .

What will you do if you get to the checkout & find you have left your card/wallet behind & cannot pay for the item you have eaten or drank ?

That happens more often than you would expect . Would you like to be held up at the till while the manager is called because you cannot pay for something you ate that you hadn't paid for ?



No 3-grocery store checkout -basket etiquette grocery store :

Are you really that lazy that you cannot empty your basket out onto the counter, or if you have loaded up a freezer bag in the shop why not empty it while waiting especially if you have joined the queue knowing that you should be in another aisle.

Most men & elderly people do empty their basket. A lot of checkout operators are short so it is harder having to reach into it & slows them up trying to empty your basket.

If you really want to keep the line flowing get your shopping ready out of the basket to be scanned & keep the line flowing.

Also do not abandon your basket in the middle of an aisle while you go grab an a forgotten item.

It makes it very difficult for those with a trolley to keep the lines flowing as they struggle to manoeuvre around your basket.

No 4

Have your cards/ or cash ready for use rather than have to dig them out of the bottom of your bag holding everyone up or worse still they are out in the car .

A lot of time is spent by staff returning food back to the shelves when people have left their wallets at home .

No 5

Make sure you have what you want to buy in your trolley or basket before you reach the checkout rather than dashing off all the time making everyone wait for you or pay for what you have & get back in line if it is busy .I have had people go back for 2-3 items holding up the queue and frustrating the others in line

Fortunately checkout operators can postpone your sale if you are taking too long and you wait at the end of the line when you are ready to continue with your purchases .

No 6

It is handy to use up your loose change so as to lighten your wallet or pocket but please count it out yourself and make sure you have the right amount then put it into their hand rather than make them pick up $$$$ worth of change off the bench and keep everyone waiting.

No 7

Please don't be on talking on your phone while going through the checkout and totally ignore the checkout operator , It is rude & makes it hard for them to do their job properly and efficiently .

No 8

If you decide that you can't buy a piece of meat or another cold item for any reason please put it back where it belongs so someone else can buy it without danger of it not being up to standard .

You might not care at the time yet you would be the first one to complain if it happened to you and you were sick as a dog having unpaid time off work or one of your children.

No 9

You might have a thing about plastic bags however if you are buying 4 or more - potatoes- oranges please think about the checkout operator who has to try get them to stay in place while weighing them for you.

Maybe you might consider putting them in a mushroom bag to hold them together.

Broccoli & other vegies make a mess on the checkout.

Meat is put into a bag as it often leaks juice out .

Chemicals are put separate in case they break.

Bread is kept separate so it doesn't get squashed !

No 10

Please keep in mind the checkout operator is trained to scan and pack fast .

If you want your reusable bags used please

Make sure your reusable bags are kept clean & not smelly .

Open the bags up for the checkout operator & put them at the end of the checkout for easy access.

Considerate shoppers

Do you consider yourself a considerate shopper ?

See results without voting

shopping

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Comments 89 comments

WookieWonderfuls profile image

WookieWonderfuls 5 years ago from London, UK

Love a good rant, but i couldn't agree more with you.


freecampingaussie profile image

freecampingaussie 5 years ago from Southern Spain Author

Thanks , I hope I didn't come on to strong here . Most people are great !


SingleMomBomb profile image

SingleMomBomb 5 years ago from California

I love this! I agree with you on all these points; the lack of courtesy and manners are sometimes almost comical to watch as I'm wondering who ever led these people to assume these actions are okay???


aboutaustralia profile image

aboutaustralia 5 years ago from Newcastle, New South Wales

Wow that really sums up the shopping experience! Love how you wrote this, it makes you very aware of what's going on around you. My grocery shopping experience will never be the same again lol ;)


freecampingaussie profile image

freecampingaussie 5 years ago from Southern Spain Author

Thanks for visiting ! I am stunned by how some adults act yet so many are really nice & polite .Goes for other places as well.


stephaniedas profile image

stephaniedas 5 years ago from Miami, US

I used to live in Ecuador, where elderly women always felt entitled and would actually squeeze in behind the next customer to be served. This may make me sound like a jerk, but these ladies were very wealthy-looking, and in perfect health...no wheel-chairs or walkers. Because no one wanted to say "Excuse me, but the line ends over there" to an elderly woman, everyone would just grumble among themselves.

This is especially annoying when you've been waiting in line for 20 minutes and are in a bit of a rush!

Anyway, your hub just made me think of my grocery line pet peeve :)


Super Single Mom 5 years ago

You lost me as "check out chick". It is ironic because you hub is about etiquette yet you use chick one too many times.


freecampingaussie profile image

freecampingaussie 5 years ago from Southern Spain Author

Thanks for visiting . I had a look through , only saw it used a few times , didn't realise that there was a limit on how many times you could use a word .


freecampingaussie profile image

freecampingaussie 5 years ago from Southern Spain Author

Thanks stephaniedas for visiting !That would be really annoying . I am sure everyone has something that frustrates them when shopping so I hope they add it here !


melbel profile image

melbel 4 years ago from New Buffalo, Michigan

I used to be a cashier at a hardware store and there's a big one:

If you're buying a bulk item.. WRITE DOWN THE NUMBER!!!!!! There are pens right next to the bags, use them!

Don't give the cashier crap about typing in your credit card number in the computer. Sometimes the terminal doesn't work and it has to be done manually. I'm not entering your CC number in a database to be sent off to Nigerian princes.

Don't abandon your cart in the checkout lane. The cashier has to leave their register to move it and that involves logging out and holding everyone up.

Interesting hub, kind of inspires me to write a hub about being nice to a cashier!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for visiting Melbel !That is another one . If you have a large number of 1 item count them so you can tell us how many you have .And put your trolley away .Glad I am not the only one noticing these things .


Junegirl58 profile image

Junegirl58 4 years ago from Chicago, IL

I have to comment on this, because I use to be a cashier at my local Jewel for four years and kept thinking I need to get out of here. So, so many pet peeves, that I don't know that I can list them all here but in the end I do know that I had the best regular customers coming in my line.

I had a couple who's husband always wanted to come to me when they shopped because I was so nice to them. Then there was the gentleman that shopped in the wheelchair, had his fishing hat on and always snapped when asked if he wanted stamps, etc. "If I wanted stamps, I'd ask for them".....I got the drift and if he happened to come in my line again the following week, I wouldn't ask a thing.

It was only "Hello, Sir..how are you today" and "thanks for shopping Jewel"!!

I had a customer that forgot his wallet too, but instead of coming back with it, he left the store with his cart full of food, frozen and otherwise in my aisle. I felt so bad for the bagger that had to put it all back, even though I was left without him to bag for me.

I now work at Home Depot, and I get the regulars who are so willing to help with the lumber, picks up the heavy buckets of sealant, etc...very pleasant and respectful.

And, then there are those other contractors/customers that smell, chew on unlit cigars, bend over and that crack appears, or talking on cells throughout the entire transaction.

Talk about ignorant and rude, it's just terrible.

There's all sorts out there.....Melbel, you said it right with your comment about the crap they give us about credit cards and carts. Just the other day, had a customer cussing left and right that he couldn't sign his name and enter. Our pads could be temperamental at times but these men that think the harder they tap on the pad it's gonna work, well think again Mr. I thought he was going to break it at first.

Which reminds me, ever see how annoying people can be when they use the self-checkouts. About a year ago at Depot, there had been a guy who I guess was quite mad that nothing was scanning for him, and instead of asking for help he put his fist through the screen and cracked it.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for your comments Junegirl58 ! You havde had some interesting experiences . I felt sorry for one guy having to return a full trolley of goods as well ! Some amazing stories out there .


Missy 4 years ago

My pet peeve is after the cashier hands my change or card back to me either they are the person behind me doesn't give me time to put my stuff back into my wallet/purse. I lose things easily and need to do it then and there!


mrsolutions profile image

mrsolutions 4 years ago from Melbourne

people don't have patience these days.....i used to work in a supermarket when i was student...there was a lady in her late 30's was waiting in a queue it was really really busy and all checkouts were open...but she got so angry she thrown the basket on the checkout operator....saying you guys don't know your job.....i always have to wait here its ridiculous service..

so i request people to be patient as the person standing behind the counter is also human and have got self respect as well....they don't say anything to you because that's the part of there job...otherwise most of the people are capable of giving you a better reply.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Missy, Thanks for visiting . I agree - you need to put your card away then as every time I am rushed & put it elsewhere I take ages to find it again.

Mrsolutions , Thanks for sharing ! I have had a lot of people to complain to me as well, It's amazing how rude and impatient people can be getting mad over a minute or two wait.


Sunshine625 profile image

Sunshine625 4 years ago from Orlando, FL

Excellent tips! I am a considerate shopper and always prepared:)


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit Sunshine625 . there are many condirate shoppers which are appreciated very much & I like to go out of my way to help them as much as possible .


point2make profile image

point2make 4 years ago

Some great points FCA. As a worker in a large grocery store I have seen all the "top ten" and more. Together we could probably fill many pages. My favorite observation over the years would have to be how bad ,seemingly normal, people can act when they come to the store and how their friends and families wouldn't recognize their behavior. Some customers can be absolute bullies and tyrants when dealing with the staff. Most often without any provocation at all.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks point2make !

I will add more as I go + feel free to mention any yourself . This is how they are teaching their children to behave . How sad is that ?


melbel profile image

melbel 4 years ago from New Buffalo, Michigan

Customers would also get irrationally angry at the credit card terminal. When it came time to sign one person angrily stabbed the screen with the stylus.

If I'm ahead of you in line, please don't start loading your groceries onto the belt until I'm done putting my groceries on.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Lol ! Was watching someone do that yesterday ! Was so sure there would be a mix up of food and a fight !They get so impatient to put the card in to swipe it ends up taking longer for them !


Former clerk 4 years ago

Two words: drunk people. In my location, alcohol can only be sold between 6am and 2am, and then only if you're sober. No you cannot buy it now, and I really don't want to see that and neither so the other customers.


livinlargenla 4 years ago

Good points. I'm sure these can be very frustrating to cashiers. But manners are important on both sides of the register. I'm sure you are a great cashier. However, there are some who don't even speak or smile during the entire transaction. And many in convenience store won't even put down their cell phones to check out customers. Good hub!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Former clerk , Thanks for the visit . Here in Kununurra you can only buy wine & spirits between 5-8pm Monday - Saturday so you get a lot of agro people here !

livinlargenla ,Thanks for the points , I make sure I smile and talk to the customers like in my hub on customer service as it is important like you say ! Works both ways .


steryker profile image

steryker 4 years ago from long island new york

I have worked in the supermarket industry since 1980 and can tell you frist hand you are right on. I think i will follow suit and write about some of my experiences. Thanks for the idea,Hope you don't mind.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

steryker

Thanks for your visit . I look forward to reading your stories . Can always link them !


kaitlincolee profile image

kaitlincolee 4 years ago

Great post that reminds us about the importance of shopping etiquette, even if it's something as simple as grocery shopping. Voted up!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks Kaitlin , It does make a diference to everyones day when we all do the right thing wherever we are .


uknow profile image

uknow 4 years ago

pointers for the cashiers:

when bagging my produce don't throw it in the bag

when I put similar items together to ring up don't put one item in each bag.

wipe off the thing if its dirty

know some of the items that are on sale or have a circular nearby

don't stare at the sizes of my clothes

put my soda and gum in a bag too


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks Uknow for the points . We keep a cloth and spray handy so we can clean the belt and wipe up messes . I read the brochure & try remember a lot of the sale items but there are so many each week..

We are supposed to only offer a bag if you have 3 items or more however I always offer one unless the person has said they don't want one .

So many customers get upset if you put their things in a bag !


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

What is your favourite story about bad habbits of supermarket shoppers ?


PK2010 profile image

PK2010 4 years ago from United Kingdom

Great hub and so true. Manners are important wherever we go and indeed speak volumes about us and where we come from. Totally loved it, made me laugh as well.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit PK2010 ! Amazing how many are rude these days & so impatient when it is nowhere near as busy as other places.


alocsin profile image

alocsin 4 years ago from Orange County, CA

I wish those clueless shoppers would read your hub. I'm not going to get too self-righteous though, because I've been guilty of some of these bad habits at one time or another. Thanks for writing the hub. Voting it Up and Useful.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit . None of us are perfect but we can try be considerate of others !


teaches12345 profile image

teaches12345 4 years ago

Enjoyed your hub. I'm sure cashiers appreciate your tips. I notice people going through the "12 or less item" checkout more than anything else. Guess they can't read. Some stores prefer you not take the items out of the basket and so a customer is left to guess... maybe that should be posted. Thanks for the info.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks teaches12345 for the visit !

It makes it even faster when you empty the basket for you to get out of the store + we are timed as we work so it makes it better for us to keep everyone happy .


kelleyward 4 years ago

Cute hub. I can relate and I admit sometimes with my three boys I go to the express lane with two extra items. We need a lane for families with young kids.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for dropping by kelleyward ! I don't mind a couple of extra things as long as it's not a pile of fruit not in bags like 4 apples - 5 tomatoes - 2 carrots - which takes time !! I try help parents out as much as I can


Cloverleaf profile image

Cloverleaf 4 years ago from Calgary, AB, Canada

I agree with all the points you have made here. I find it especially annoying when people go through the express checkout with more than 12 items - it's just rude!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Hi Cloverleaf , Thanks for visiting . It is amazing how many come through the 12 items or less with more .

I hate it when you say hello to a customer & they just stare at you & say nothing....


Jolly 4 years ago

Oh man this is really cool. Some monners are needed to some shoppers. i use to work in suppermarket and i have seen many shoppers doing the same as you said here.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

So true Jolly ! So many people seem to leave their manners at home . I hate the way so many won't use plastic bags for Broccolli + other vegies & it makes a big mess around the till !


Rosemay50 profile image

Rosemay50 4 years ago from Hawkes Bay - NewZealand

A good hub. I used to be on checkouts in my younger days and I enjoyed getting to know my regular customers. But everyone seemed to be much more polite back then, 40 years ago. So what happened ? Has the pace of life affected us all so that we have lost our manners. It is a 2 way thing and both need to learn to repect each other and other customers.

I unpack my trolley systematically, produce, meat, bread, detergents all separately to make it easier to pack. My pet peeve is when I move my trolley and when I step back the next customer has mover right up so that I can't even get to the machine to swipe my card. Also when the person in front leaves their trolley in the aisle behind them while their shopping is being scanned and they are paying so that the next person is not able to empty their trolley onto the belt, then it is all rush.

Twice I have taken pic n mix and forgotten to write the number on the bag, so guilty there. Also guilt of filling with gas and then realised I didn't have my wallet, very embarrassing as I couldn't put it back. So always make a point of checking I have my wallt since then.

I enjoyed reading your hub.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit Rosemay , It is nice having friendly regular customers !Also another couple of good points to add to the list of which I saw happen at work today . Where have good manners gone ?


Junegirl58 profile image

Junegirl58 4 years ago from Chicago, IL

Manners seem to be a thing of the past (with the teenagers and 20-30 yr olds), always in a hurry and can't let the person in front of them put their money away, on cells, etc., etc.

This morning at Target I only got two things but they were rather large and the girl was so fast that the next person was practically at my back. I turned around at the guy and said to him "really, can you get any closer". It was so unnecessary! I hate it when other customers have to be so close with their carts when their behind you, or breathing down your back when they don't have a cart.

@Rosemay50 - I do the same thing when I grocery shop and the feelings are mutual.

What a great hub Freecampingaussie!!!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks Junegirl ! So many people are in a major rush & impatient - it is sad they can't give a little space to others


Shinkicker profile image

Shinkicker 4 years ago from Scotland

Imagine all 10 happened at the same time across the checkouts. Supermarket from Hell!!!

I must be lucky as I very rarely come across any of this behaviour.

Cheers for an entertaining Hub feecampingaussie :-)


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit Shinkicker ! Most people are good - seems to be mainly Australian females here that are the worst to serve - could be diferent elsewhere !


SamboRambo profile image

SamboRambo 4 years ago from Salt Lake City, Utah

Wow! You hit the nail on the head! My number one pet peeve is when someone isn't ready with his/her check or card - especially when they forget where it is, and they have to search a gazillion pockets before finding it. There ought to be a law! Something like execution, or something. At least that's what I feel when it happens.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks SamboRambo ! That happened yesterday with a great big long queue & then she couldn't remember her pin number - card would't work so had to use another one ......


sjwigglywoo profile image

sjwigglywoo 4 years ago from UK

Loved reading this hub, and how very true and real it all is! I always get stared and groaned at when shopping I have a large family so you can imagine how full my trolley is. I actually had a bloke comment on greed! We have 6 people in our house and it was just a weekly shop. Some people are just so rude!


Kaili Bisson profile image

Kaili Bisson 4 years ago from Canada

Too funny....sums it all up pretty well. My pet peeve is when people insist on asking for their groceries to be packed in paper bags...they seem to take forever for the poor cashiers to load up. Bring your own bin or cloth bags please!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for visit sjwigglywoo ! Amazing that people could say that without knowing you. We had one guy fill 7 trolleys as it was for a station ,Anybody could be shopping for a large group at anytime .Nothing to do with greed.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Kaili, Glad you liked it ! We don't have paper bags here , had them in New Zealand when I was a kid .We pack as we go unless they are fussy & pack their own .


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Do you have any horror stories of a shopping trip you want to share ?


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks for the visit ! we stand , scan - pack & smile at the customers for $22.86 an hour ! I am amazed at the managers comments to you ! We used to shop at Aldis when in Britain for a while as it was so cheap.


grinnin1 profile image

grinnin1 4 years ago from st louis,mo

Exactly! They should post these at the front of the grocery store! Great hub !


Sarra Garrett 4 years ago

Great hub! It's as easy as common sense...oh..sorry, people seem to be lacking that anymore. Shared and voted up


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Hi Sarra - Where has the common sense gone & why are there so many rude people around ? I get thru the day by playing jokes on people . I wonder if there is an interest in knowing how I make people laugh at the checkout ? LOL!


SandCastles 4 years ago

Good Hub!

I saw a man threaten a customer for taking a full cart of groceries through the 12 or less line. The cashier had called the customer over and said he could use her til because it was slow. Then this big man showed up with his three items and went into a rage because he had to wait behind the cart load of groceries. He followed the other to the customer service counter and started threatening him. I watched the scene I was waiting in line. The raging man was way bigger than the other customer. He kept saying, "You'd better watch it" while the customer tried to explain that the cashier had called him over. No one said anything, not even the clerks at customer service. Everyone was so silent as they watched the two men. The raging man was beginning to get scary. He'd stopped talking and was just staring at the other customer, with his head bent low like he was a bull about to charge. So I said, "Maybe we should call that police officer over by the milk". Then all eyes were on me and then they were back on the big man again. The big man blinked and then turned and left the store but not before saying to the customer, "You'd better watch it".


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Hi Sandcastles, thanks for the visit . I can understand the frustration of the man with the 3 items !He still went to far tho ! I say no to the trolleys on 12 items or less Some females will say " Your not busy so I am coming here anyway " I say "No sorry go to the other aisle and they get in a snot . But then I get a line of people that get served by me while the other trolley is still being done . There are a lot of rude impatient people . But 12 & under means 12 & UNDER NOT MORE !We should be able to get thru fast as it is the QUICK AISLE !


SandCastles 4 years ago

I agree that express holes are annoying! That cashier encouraged the express hole.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

I get annoyed when the other girls call the people with full trolleys over because they are bored but the other checkouts are available !


SpeakUpStandOut profile image

SpeakUpStandOut 4 years ago from Southern California

These are good tips and I'd think they'd be common courtesy; however, these days, people do not always have the best behavior. I shop at the same market all the time so I know the checkers and they seem to do their job effectively while still having a fair amount of customer service. While customers should show common respect, checkers should pack food properly. It bugs me when they put my cans and tomatoes together. Nicely written.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Hi , Thanks for the visit SpeakUpStandOut . I pack how I would like my food packed , Meat separate, Fruit on own with heaviest on bottom. Chemicals well away from food etc !


SpeakUpStandOut profile image

SpeakUpStandOut 4 years ago from Southern California

I wish that the baggers at the supermarket knew this. I try to put stuff on the belt in order you know: pantry, fridge, freezer, non food, but this store, I do not know why they have such a disconnect. It may be from dealing with rude people all day.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Hi ! They should be trained to do it that way but yesterday I was with someone new and she put shampoo in with food so I took it out and said these go separate . Even if they deal with rude people they should do the packing right . I hate being told by the customer to put everything in one bag , leaking meat , fruit,chemicals !


SpeakUpStandOut profile image

SpeakUpStandOut 4 years ago from Southern California

I guess some people like their meat basted in bleach?! Ha. But, not me, and as I can tell, neither do you! :)


frantisek78 profile image

frantisek78 4 years ago

Another irritation is when customers leave their empty Starbucks to-go drinks or pop cans at random places in stores. This happens not only in grocery stores, but at department stores as well.

Also, when people refuse to push their shopping carts into the cart gathering area or whatever they are called in the parking lot. Instead they just leave them in the middle of the lot taking up a whole parking space, or they push them up onto the curb or to the grass or wherever. This happens even when the gathering area is basically 10 feet away.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

frantisek78 , Hi thanks for the visit ! I hate that as well ! Often they are cheeky enough to puy thrir empty cup on the belt with their shopping so I put it in the bag with everything for them to take it home . They open drinks and leave them sitting around the store , Here with trolleys you have to put $1 0r $2 in & get it back when you return the trolley ,


alifeofdesign profile image

alifeofdesign 4 years ago from New Hamphire

I'll be honest, THESE are the articles that make Hubpages so attractive to me. You took a seemingly boring topic that I'm sure everyone thinks about and made it entertaining and useful. Nice job. I couldn't help but chuckle throughout your piece knowing that I've thought similarly while darting down the market isles, often grumbling at the folk standing dead center unwilling to let me pass. Thank you, freecampingaussie for a job well expressed.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks alifeofdesign, The idea came to me at work one day & I couldn't wait to get home and write it ,The customers keep giving me more to write about lol! I do have a lot of friendly nice customers as well !


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CatsPage 4 years ago from New Jersey, USA

This is a terrific hub...!! I have come across one or a few of these inconsiderate shoppers and just smile and shake my head at them. It doesn't have to be stressful experience to shop for food. There is enough stress in our lives and common courtesy should be a "given" in any public place. You wrote what many of us are thinking about when it comes to our grocery shopping experience. Voted up.!


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Thanks Catepage , It really stuns me that people are so impatient and rude over shopping . I would hate to see them in a traffic jam or anything worse to deal with !


SandCastles 4 years ago

Shopping shouldn't be a huge stress but often it is and very competitive as you try to steer around other carts. What about people blocking the aisle with their cart so nobody else can pass them; that's irritating. I went shopping today and it was busy. I let an elderly lady go ahead of me. She was carrying a basket and it looked heavy. And there I waited and waited and people were lined up behind me (two people in front). Then a cashier goes to the next til and opens and says, "I'm opening up" and the person behind me tries to scoot in first with the others following behind. But it's my turn next because I waited the longest. So I said, "I believe I'm next" and pushed my cart through the person who tried to bud said very sarcastically, "After you Maam" and made a sweeping hand gesture. Then I get to the till and I told the cashier that I have four cases of pop (I only put one on the till) and she kept saying, "What? What?" and then another person took over cash and put about five cans of soup in one flimsy plastic bag without doubling it. I didn't notice until I got to my car and the bag broke and all the cans spilled out in the cart. Then two more bags busted and I had to load the groceries piece by piece on my passenger seat. So I bought myself a cafe mocha to cheer myself up.


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

Sandcastles, I hope your cafe mocha taste good ! Had I been opening up I would have said to you - come with me I will get you thru fast ! And not put too much in one bag ! Pople blocking the aisle with trollies is very annoying as well.


SandCastles 4 years ago

Thanks! It was like the cashier looked at me like I was wrong for speaking up for myself. It's weird.


miss1magination profile image

miss1magination 4 years ago

I can relate to this article, while I do work with the public. I find some people very rude and do not respeat the staff member - who is trying to give them great customer service but this cannot be done if your on the phone, taking to another person, pushing in, whinging about the store or holding up the line ect. I however very much try to give wonderful service but seems so hard when others do the wrong thing as I know what it's like to be treated in this manner:) So thankyou for using your words as I cannot express how much this means to me. Voted Up


freecampingaussie profile image

freecampingaussie 4 years ago from Southern Spain Author

miss1magination , Thanks for the visit and the vote . Seems to be a worldwide problem people losing their manners . We do have a lot of nice people coming through as well .


miss1magination profile image

miss1magination 4 years ago

I agree. The nice people are the ones who help me get through the day:)


Rose Anne Karesh profile image

Rose Anne Karesh 3 years ago from Virginia

Ha ha ha! My worst ever checkout experience was getting in line behind a woman who had about 10 different coupons for the 10 different items in her basket. For some reason she insisted the poor cashier ring each item up as a separate purchase. My husband and infant daughter were waiting for me in the car; I had just run in for some milk. I got so desperate I offered to just buy her items for her! I tried to be empathic with her but it was awfully frustrating, and she clearly had no concept that she was holding up a huge line of people behind her. I suppose that's what bad manners is, at the core - lack of awareness of how your behavior is affecting other people.


Jasonnice 3 years ago

I am one to just plonk my basket on the counter, I don't feel the customer should have to unpack their basket. I think it is the checkout workers job to pack and unpack everything from there.

Check out chicks whining that they have to unpack baskets is probably the reason some genius invented those new serve yourself machines; checkout chicks are becoming obsolete.


freecampingaussie profile image

freecampingaussie 3 years ago from Southern Spain Author

Thanks for the visit, We were actually told we were not allowed to double handle the shopping as it slowed us down. we were timed the whole time and most people as they were used to unloading their trolley would also do the same with their baskets. For those with difficulties we would happily help them out tho.


Stevennix2001 profile image

Stevennix2001 2 years ago

Very sound advice. I think everyone would be better off following your advice. Another key advice you can give is if you're waiting on a manager to settle a dispute because you felt you might've gotten ripped off by the checkout clerk, then please don't argue with the clerk while she's trying to check out others in the meantime.

I remember this happened to me once a few years ago at a Walmart. i was buying the new kingdom hearts game on game boy advance. I was making my way through the checkout, as I was going to be one of the checkout girl's last customers for the day, as they closed off her aisle behind me.

It was just me, this teenage girl, and this black lady in the line waiting for this clerk to check us out. After the black lady got checked out, she felt she was ripped off and complained about it before the clerk could check out anyone else. The clerk claimed she didn't rip her off, but the black lady insisted she did, so she apologized and told her that she would call a manager right away to do an audit on her til to make sure she wasn't ripped off.

Of course, this was literally like after the black lady had yelled at her for like 15 minutes. Oh yes, I was counting. Anyway, the clerk checks out the teenage white girl okay, and that only took maybe like five minutes...tops. It's my turn to check out, and i had just wanted to go home by that point and play my game in peace after a hard day at work. The manager still hasn't shown up yet, and before she could even scan my single item to check me out, the black lady suddenly starts to yell at her again right before I could even check out. The black lady kept insisting that she get her money back right now, but the clerk had already explained to her that she couldn't do anything until the manager got there.

I tried biting my tongue on this, as they argued for about 10 more minutes, and then that's when i blew off. i didn't argue with the clerk. No, no, no i argued with the black woman. i told her this, "Look, I know you feel like this clerk might've ripped you off, and if i was in your shoes, I'd probably feel the same way. But for god's sakes, she already told you that she can't give you your money back until the manager gets here, so please let me check out, and then if you want, you can argue with her all you want until the cows come home because I just want to buy my game and get the f*** out of here."

Yes, I actually did curse in front of them because i was tired after working a long 12 hour shift, and i just wanted to go home. Anyway, the black lady tried arguing saying how she was in the right and blah blah blah. I told her that i don't give a crap who's in the right here. All I know is that according to the clerk, her situation can't be resolved until a manager arrives to settle the situation; hence all her moaning and b***ing is doing is wasting my valuable time, and keeping me from doing a transaction that should've taken only about a minute or two. Not over a 30!

I remember i was fairly mad about that situation years ago, but it's become one of those stories where i just laugh about it now. in hindsight, i think i might've overreacted, and probably should've exercised more patience during that situation by waiting a bit longer. However, i was just mad at the time, and just wanted to go home. oh well. it's still a funny story though. lol. anyway, keep up the good work.


calculus-geometry profile image

calculus-geometry 2 years ago from Germany

I've noticed that if a store offers the self-checkout machines, shoppers who are competent and efficient (and have smaller loads) will opt for the self-service, while shoppers who are idiotic or have large loads will go to the human cashier. So the problem with bad etiquette and chaos is amplified in the human checkout line.


robfwtx 2 years ago

What chaps my hide about all this complaining about shoppers not emptying their baskets.... SHOPPERS NEVER USE TO HAVE TO EMPTY THEIR OWN BASKET!!! Nothing pisses me off more than to pay terrible prices at Kroger or Albertsons and get less service. I can't stand unloading a basket because I know how it use to be. And when I hear a cashier complain, I want to take them aside and remind them of what it use to be like.


Junegirl58 profile image

Junegirl58 2 years ago from Chicago, IL

Robfwtx, I can understand where you are coming from, however being in retail myself for the last 12 years there are so many perspectives to your comment. I prefer to take everything out of my basket because I have a method to my madness and want frozen and fresh last, etc. When I am working and I am a cashier (@home depot), the customers pile their stuff n the little space that is there and don't care that items get scanned before I've even started. They think they are helping but they really aren't. Or their lumber and other large items that I can't lift off the flat carts we have and they stand there til I ask if they wouldn't mind helping me. Sometimes I'll actually try to lift something and then maybe the guy will say here let me help you. Well gee, thanks a lot Mr., that would be nice!

I made a couple other comment on this hub that you should take a look at, its really is amazing how some people are, luckily most of the regular contractors are really great and will help in a heartbeat.

So, next time you are in line at the store please try to put yourself in our shoes. I do realize that there are those cashiers that might rub us the wrong way, we have a couple at our store too. Most of our cashiers are the under 30 crowd, just a few of us .that are over fifty and do like our jobs and enjoy the acknowledgement from the customers when they fill out the surveys.

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