"Unverified Person" left a comment,

1. 83

   Maria Ceciliaposted 13 years ago

   have you experience this, an unverified person, meaning not a member of hubpages visited your hub and criticize your hub and photos... how are you going to react? I clicked the deny option coz it does not look good to me. Do you think I will need to adjust because being here in hubpages I am prone to encounter
   unpleasant visitors?

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   1. 61

      saleheensblogposted 13 years agoin reply to this

      if the comment is good and relevant with no spammy link you should allow it. we all have experience of having comment from non-hubber.

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   2. 60

      Kimberly Bunchposted 13 years agoin reply to this

      You have a choice. If it is bad news that you don't want on your site delete it. You have the power to delete anything you don't want shown. Most of the time you should be getting good comments. People seem to be more out to be nice than the other. Or leaving spam.
      
      Thank twice before deleting. Don't jump the gun to quick.

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   3. 73

      sarovaiposted 13 years agoin reply to this

      I just deny those type of comments.

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   4. 0

      Donna Ferrierposted 13 years agoin reply to this

      I get one of those every now and then. If the message sounds like the person is friendly I'll just go ahead and approve it. Sometimes I think it's just a kid playing on a computer or maybe someone who is lonely because they live in a country or region that doesn't have a lot of people in it.
      
      If I ever got one that sounded mean or negative, then I'd assume someone "out there" just didn't have anything better to do than surf the net and attack me, and I would delete it.
      
      Peace,
      Donna

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2. 84

   KCC Big Countryposted 13 years ago

   That's why you're given the "allow" or "deny" buttons.  Use them at your discretion.  You'll always have people that agree or disagree with you.  Sometimes, it's just kids messing around on the computer.  No big deal.

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3. 57

   Dame Scribeposted 13 years ago

   I usually only accept comments if related to the Hub article but have a hard time with those that are nice but leave a link to something totally unrelated, lol. I agree though, use the accept or deny button at your discretion and don't feel badly about it. Lots of critics out there but we are our own toughest critic go easy on yourself. enjoy yourself doing Hubs.

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4. 83

   Maria Ceciliaposted 13 years ago

   Thanks for your replies, yeah I felt bad at first, I guess I am too naive not to expect those possibilities, but you are right we have this "deny botton" and that will answer it.

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5. 88

   WryLiltposted 13 years ago

   87% of my traffic comes from search engines - and at least 50% of comments are from non members. The longer you stay the more SE traffic you get. You'll need to learn to ignore spam and flame comments and not take them personally.

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   1. 83

      Maria Ceciliaposted 13 years agoin reply to this

      okey thanks I will always bear that in mind, but is it alright to retain "bad comments"? or it's better to deny it?

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      1. 61

         saleheensblogposted 13 years agoin reply to this

         deeeeeeeny

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      2. 88

         WryLiltposted 13 years agoin reply to this

         If it's spammy or flaming, feel free to deny - it's your article after all.
         
         The only exception I think would be if they have the opposite view to you and back it up with sound evidence. If they're not attacking you personally, I'd recommend leaving those ones - otherwise you'll get tons of comments telling you "Stop deleting my comment just because I disagree with you!" Approving others view points will increase the respect people have for yours.

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         1. 60

            Tigercrabposted 13 years agoin reply to this

            I agree with WryLilt that's the way to go.
            
            I usually try not to make any decision straight after I first read them. No matter how many bad comments I've gotten, that's when I get boiled up and angry, and the immediate reaction is to deny and delete. After I've cooled down, I find that I can deal with those comments more sensibly.

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6. 83

   Maria Ceciliaposted 13 years ago

   oh I'm a novice a reacted right away, I should have let it stay,I just learned my lesson from you guys

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7. 0

   Website Examinerposted 13 years ago

   There is also the option to configure the comments capsule to exclude comments by unregistered users.

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8. 64

   kmackey32posted 13 years ago

   Just deny them. I used to have the same issues...

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9. 72

   SteveoMcposted 13 years ago

   Sometimes when I have a comment that does not agree with my viewpoint, I take it as an opportunity to allow it and then comment on the comment, explaining why I allowed it, or why it is technically incorrect.   I rarely deny a comment. 
   
   The ones that I do deny are spam (advertising their business or website) or have included a personal attack.   
   
   I don't mind people disagreeing with me, I even learned a few things that way.

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10. 62

    Lisa HWposted 13 years ago

    Pretty much any negative comments people leave on my Hubs have been written by "unverified persons".  I post them because, because it's usually someone who read into what I wrote something I didn't say.  I approve them, and if it's a case of my being able to politely point out all the holes in what they've said (in all their "brave" anonymity) I do.  It's only been a couple/few times that someone wrote something too crude I won't post it or dignify it.
    
    I don't mind opposing opinions.  I like opposing opinions.  They add to the discussion, and they offer balance.  I don't mind addressing negative comments that raise valid points, and I don't mind pointing out those holes in someone's argument if there are holes in it.  I've even thought it was kind of funny that someone that I think is a kid will say something like, "whatever...." or even "boring"       Sometimes I add those because they're funny (and lots of times I don't blame someone for thinking what they do.    )
    
    I just won't approve crude comments, and I won't approve links people (even Hubbers) try to sneak in by adding what they think is a "relevant comment" to cushion the fact that they're just looking for a link.
    
    The good thing about "unverified" is that it isn't a "verified" Hubber (even though it could secretly be). Hubber traffic and interaction is nice, but outside traffic is what's better; so I've always thought that "unverified" is at least more likely to be from outside (don't know enough about how tracking that kind stuff works, though).

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11. 60

    Marcus Teagueposted 13 years ago

    I think it's important to recognize the difference between "flame comments" and "criticism".
    
    Flames are insults with no basis to them. They have no rhyme or reason other than to hurt someone's feelings. Specifically, they attack the person and don't hold water.
    
    Criticism is thoughtful examination of your content and shows you where something needs work. Deleting and ignoring everything that doesn't worship your content is hurtful. Whether or not the person is kind in their comments doesn't matter too much, I see it's at our discretion. But if they disliked something, there's a reason.
    
    I like SteveoMc's approach.

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12. 83

    Maria Ceciliaposted 13 years ago

    Thanks for the taking the time with my inquiry, you all have a point and the next time I'll encounter something like this I will really think twice If it deserves to be denied or not.
    
    Opposing comments are ok I have received some that I approved  because they are not offensive but additional information.

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