Face Book

1. 61

   Dave Mathewsposted 13 years ago

   Going back three weeks now I have tried to post my Hubs to Face Book only to learn that someone has accessed my account either there or here so that I am blocked from posting. Furthermore when I try to correct this problem on their page or contact them in any way I cannot, unless I go through some photo recognition of photos of people I do not know.
   
   Please assist if possible.

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   1. 72

      AEvansposted 13 years agoin reply to this

      Normally when you go through the photos of unrecognizable faces it is because you are on the wrong account. It honestly could be that someone has breeched your account. Once you are able to access it, change the password. I had the same problem and now my account is finally back on track.

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      1. 61

         Dave Mathewsposted 13 years agoin reply to this

         The faces are of my wife's family in the philippines who I have never seen that's why I don't recognize them.
         
         As far as changing my password, I have tried but I still end up having to go through the same process again of facial recognition.

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         1. 66

            Ivorwenposted 13 years agoin reply to this

            Does your wife use your account?

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            1. 61

               Dave Mathewsposted 13 years agoin reply to this

               no never it is a secured account, but obviously not enough as someone has possibly hacked me.

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               1. 58

                  Mark Knowlesposted 13 years agoin reply to this

                  God works in mysterious ways His miracles to perform.
                  
                  
                  Or did satan dunnit? Hoo nos?

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         2. 72

            AEvansposted 13 years agoin reply to this

            Has facebook sent an e-mail directly to your account notifying you that you are trying to make changes?

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            1. 61

               Dave Mathewsposted 13 years agoin reply to this

               
               
               yes but when I try to access thru the link ptovided I still hit the same road block of facial recognition of people I am not familiar with.

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2. 62

   Daniel Carterposted 13 years ago

   Sounds like you've been hacked. Not sure how to overcome it on facebook.

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3. 75

   Reality Bytesposted 13 years ago

   If you can log in to Facebook under account settings you will see account security.
   
   If you have the box below checked I do not believe you can post to your wall.
   
   I hope this helps?
   
   
   (Secure Browsing (https)
   Browse Facebook on a secure connection (https) whenever possible)

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   1. 61

      Dave Mathewsposted 13 years agoin reply to this

      
      
      My log in is useless, and I've tried changing my codes but I cannot gain access. I cannot even see a "Contact Us" on the page they allow access to.

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      1. 61

         Lisa HWposted 13 years agoin reply to this

         That kind of thing happened with my friend's Hotmail account.  Because he was locked out of it (because someone else had gotten in) he had trouble getting anyone at Hotmail to talk to him/e.mail him.  He ended up having to set up another account under another name, and then dealing with them about the hacked account from there.  He wanted the old account closed anyway, because he had reason to suspect someone had gained access to at least some passwords.  I don't know how Facebook does things, but that's how it worked for him in Hotmail.  (He had someone requesting money from his co-workers from his Hotmail account   .  Fortunately, others where he worked had the same thing, so they knew it was a virus.)  Of course, he had to change all his bank account info (etc) because of getting hacked - so it wasn't handy, to say the least.   
         
         You probably already know this would make sense, but I'd start by running a full virus scan - besides dealing with the Facebook account, itself.  My friend's virus-scan showed up all kinds of stuff on his work computer (not home one).   It was just whole big mess for him and his co-workers (and they're all technical people or scientists    , so it's not like they were doing stuff that was careless.     )

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         1. 61

            Dave Mathewsposted 13 years agoin reply to this

            Lisa since I cannot access FaceBook through their customer service I cannot get them to correct this problem. I have reset my account with 3 new and different access codes, but end up with the same problem at the same verification page of facial recognition of people that I don't know.

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4. 63

   SandyMcCollumposted 13 years ago

   Try logging in through a different browser.

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5. 83

   camloposted 13 years ago

   This is also interesting:
   http://hubpages.com/forum/topic/72985

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6. 0

   Brenda Durhamposted 13 years ago

   I keep having problems with Facebook too.   I think they need to shut down for a while and clean up the problems....

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