Hub window will not advance using the arrow.

1. 48

   monkeymindsposted 11 years ago

   I have more Hubs than what can fit in the window. Why won't the arrows work? I have to use 'more' to see other Hubs.

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   1. 71

      Matthew Meyerposted 11 years agoin reply to this

      @monkeyminds
      
      Sorry to hear about the issues you are experiencing.
      
      Can you provide some details so we can track down any potential issues?
      
      1. Is this related to a specific page, the feed, or another section of the site?
      
      2. Can you provide a URL where you are seeing the issues (eg http://hubpages.com/address-goes-here)?
      
      3. Did the issues occur with Firefox and no other browser?
      
      4. Can you provide a screenshot of the problem?
           Screenshot instructions can be found in this Bug report FAQ:
           http://hubpages.com/forum/topic/99079

      replyreport
2. 48

   monkeymindsposted 11 years ago

   HI Matt: Thanx for the response.
   
   It just started happening recently. I have the latest v of Firefox.
   
   I have cleared my cache.
   
   It happens with all Hubs
   
   (Like the ones seen in my profile here:
   http://monkeyminds.hubpages.com/#
   
   When I click on the arrows of another person's Hubpage, where the window is lower than what you see on my profile page, I am returned to the top of the page.
   
   Thanx!
   
   Here is a screendump as requested:
   
   

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3. 48

   monkeymindsposted 11 years ago

   Matt:
   
   I also am unable to start a new Hub.
   
   No matter the content, address, category, etc. It returns me to the top of the page with empty fields.
   
   All this happened after I closed a page during editing one of my hubs.
   I was able to clear up another problem by clearing my cache (being unable to exit edit mode). Maybe the problems are related?
   
   Thanx!
   Jeff

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   1. 71

      Matthew Meyerposted 11 years agoin reply to this

      Jeff,
      
      I was unable to reproduce the issue in Firefox 13 in XP, Windows 7, nor OS X 10.7.4
      
      I think this issue may have been fixed by an update we put out today that addressed some formatting issues in Firefox 13.
      
      Please let us know if you have any other issues or concerns.

      replyreport
4. 48

   monkeymindsposted 11 years ago

   No, didn't fix the problem. Still can't use the arrows to advance through Hubs.  I can not create new Hubs either. Also, my browser gwets hung up and then this message:
   
   A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
   
   Script: http://inline.admedia.com/?id=ODgrOSQ&a … t=false:94
   
   Problems exist in Windows Explorer as well.

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   1. 71

      Matthew Meyerposted 11 years agoin reply to this

      Hi Jeff,
      
      Sorry for your continued problems using the site.
      
      It looks like that script is related to an ad from one of our ad partners.
      
      You stated you are seeing the problem in Internet Explorer and Firefox, correct?
      
      The first thing is to clear your browser cache.
      Clearing cache in Firefox:
      http://hubpages.com/faq/#firefoxcache
      
      This could also be related to your machine running tight on resources (RAM perhaps).
      
      Try these steps after clearing your browser cache:
      
      1. Reboot your computer
      2. After reboot, close all other programs and only launch Firefox
      3. Open Hubpages.com in one browser tab with no other websites open.
      
      Does the issue still persist?
      
      If so, do you know how much RAM (memory) your system has?
      
      How to determine how much RAM you have in Windows:
      http://kb.iu.edu/data/agmq.html
      
      Hopefully we can get you up and writing soon!

      replyreport
5. 48

   monkeymindsposted 11 years ago

   On my laptop, which uses Firefox, all issues are resolved. No busy script, arrows advance Hubs and I even created a New Hub,
   
   The problem appears to be with Windows XP(I am guessing). Please advise st your convenience.

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6. 48

   monkeymindsposted 11 years ago

   992 MB RAM.
   
   Cache dump doesn't help.
   
   Problem exits in Firefox and Explorer on XP system. No probs with Win 7 system.
   
   I have gotten a message from time to time telling me  that Firefox is low on memory. I'll see what I can do about it.
   
   Thanx!

   replyreport
   1. 71

      Matthew Meyerposted 11 years agoin reply to this

      Yep,
      
      Sadly, 992MB isn't that much RAM anymore (my first computer in college only had an 85MB hard drive).
      
      If the laptop is old enough that it shipped with XP, then it may have limited memory expansion options.
      
      That being said, I would upgrade it to the maximum that the laptop supports.
      Even 512MB more RAM in XP has a big impact on performance.
      
      http://www.crucial.com has good guides for most systems that will let you know the max allowed and costs for available RAM upgrades.
      
      Hope that helps!

      replyreport
7. 48

   monkeymindsposted 11 years ago

   Well, that was the Desktop system with the 992MB RAM...The CPU usage is only 577 according to my resource manager (on the system I WAS having trouble with!).
   
   I set Firefox cache  (from 1224) to 992, to see if that would help. I also removed and/or disabled a few Firefox add-ons. Then rebooted and cleared my cache again and no problems.
   
   Thanx!
   
   
   PS: I had an Atari and A Mac 40CX with 1 MB RAM and a 4o MB HD! Those were the daysof using virtual RAMS!

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