I've managed to create the title, subjact matter and subtitle for a new hub, and lay out the capsules. But that's as far as I can get -- no response to clicking "edit". I've published 43 hubs before, so I know the routine. Yet no one else is apparently experiencing this. I managed to save the layout unpublished, restarted my computer (to clear cache), still no progress. Any ideas?
Hi Bonnie,
Which browser are you using? I used to use Internet Explorer to edit and create my hubs, but found it to be un-reliable. I switched to Firefox and it is working fine. Did you actually physically clear your cache, or is it set to do so when you close the browser? Otherwise it won't have actually cleared it. If you need help clearing the cache, let us know your browser version so instructions can be posted. Hope you get this fixed so that you can edit your hubs....
I've published over 40 hubs in the past 4 months via IE9, so I don't think that's the problem. I have it set to erase all temp files on closing. I rebooted the computer to clear the RAM cache. I couldn't even edit the Amazon capsule!
Today, the problems started all over again and I couldn't even get into my Norton account. Finally I purged everything - tracking cookies, temp files, etc. and shut the machine down. On restarting, it is all cleared up.
I appreciate your replies, but since most sites are geared to IE9 I'd rather stick with it while I can.
Thanks for your time!
Hi Bonnie-Jean,
Glad to hear that everything is working for you now, I suspect that clearing out your Temporary Internet files was the key.
In terms of which browser you use to edit your hubs, the choice of browser won't affect people's ability to read it. It is just a question of (in terms of your choice of browser) what you have, what you are happy working on and whether it works for you or gives you errors.
Thanks for the encouragement, Robbie. I just wish Microsoft wouldn't be so "user-friendly" -- I'd rather clear my own cache and manage my own memory; IE is not cooperating and I have to manually manipulate it. Some of the old tools (like sysedit) are no longer available. Grrrr.
by Shinkicker 9 years ago
Has anyone else had this problem.I can open a Hub with Edit button with no problems but then I can't edit the capsules, when I click on the button nothing happens.The when I click the 'done editing' button , also nothing happens and I need to close the page.Any advice?
by Titia Geertman 9 years ago
Today I noticed that when I click on the 'go right' arrow in Amazon capsules, it brings me to the top of the page and I have to scroll down to the capsule again to click on the 'go up' arrow to place it next to a text capsule. Is this a glitch/bug? I can't recall I had this problem earlier and...
by Laura Schneider 11 years ago
I've experienced numerous problems, including pictures not loading, added capsules that won't let me type in them/act in them, items appearing on top of other items, general SLOWness of things appearing (though my new computer is much faster than my old), wacky printing (particularly a problem with...
by Dr Pradip Hira 11 years ago
recently i was trying to make my new hub, when I inserted new capsule and want to Edit it but after thousands of time pressing Edit button it doesn't work. anyone else face this type of problem? Is there any solution?below is screenshot.
by Janet21 13 years ago
I am not sure if one has anything to do with the other, but I recently updated my browser to IE 9 and now I can't edit my hubs. When I click edit, it just pages up to the top of the hub.I already contacted HP about this, but was wondering if anyone had any insight as to why this would be...
by Claudia Porter 11 years ago
Is anyone else not seeing the Pin buttons on hubs? I have checked numerous hubs, both my own and others, and it is not showing up on any hubs. I have tried rebooting and clearing my cache, but still don't see that button anymore.
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