RESOLVED: What no views?

1. 86

   suzzycueposted 9 years ago

   How does Hubpages count no views when my Hub yesterday received 7 comments? My Google Analytics says I received 54 views and Hubpages says 32. Is there something wrong here? Please any feed back would be appreciated.

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   1. 84

      psycheskinnerposted 9 years agoin reply to this

      The stats have been frozen for days.

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      1. 86

         suzzycueposted 9 years agoin reply to this

         Oh thank you so much. I had no idea.

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   2. 73

      Matthew Meyerposted 9 years agoin reply to this

      I have forwarded this information to our engineering team, so we can research and determine what might be going on.
      Thanks for the reports!

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      1. 83

         Faith Reaperposted 9 years agoin reply to this

         Matthew, why haven't you come on the forum I posted the other night as those on that forum have not heard anything, but now on this one you popped in?  Just curious.

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      2. 86

         suzzycueposted 9 years agoin reply to this

         Thanks a lot Matthew Meyer, I appreciate the information and passing it forward to the engineers.

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   3. 83

      Faith Reaperposted 9 years agoin reply to this

      Hi suzzy, yes, I have a forum going too, about the same issue, frozen stats!  They have not budged in four days now.  It says RESOLVED but it is not resolved?  Who knows at this point?

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      1. 86

         suzzycueposted 9 years agoin reply to this

         Thank you Faith Reaper:)

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   4. 90

      ChitrangadaSharanposted 9 years agoin reply to this

      Same here!
      Stats are the same since 3+ days, but showing today morning that they have been updated.
      Some of the hubs have received  comments but show no views! Hope they resolve it soon!

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      1. 86

         suzzycueposted 9 years agoin reply to this

         It makes me wonder how many views they miss counting is all.

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   5. 73

      Matthew Meyerposted 9 years agoin reply to this

      This is a known issue.
      You can find the current thread here.
      http://hubpages.com/forum/post/2678965

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2. 85

   sparksterposted 9 years ago

   My stats are showing that they haven't been updated for three days now, which is quite annoying, so maybe that's what it is.

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   1. 86

      suzzycueposted 9 years agoin reply to this

      Thank you sparkster.

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3. 94

   SpaceShantyposted 9 years ago

   Yeah, the stats are delayed by three days, happens all the time.

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   1. 86

      suzzycueposted 9 years agoin reply to this

      Thank you for your input Space Shanty. I will be patient now.

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4. 60

   LindaSmith1posted 9 years ago

   Stats are the same as they have been for days!!!

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5. 92

   Michael Kismetposted 9 years ago

   Yup, just checked..still frozen as ever. 

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6. 91

   Kylyssaposted 9 years ago

   The numbers still haven't moved.

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7. 91

   Ramkitten2000posted 9 years ago

   No change in stats here. Still the same as 4 days ago. And, yes, cache was cleared.

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8. 67

   RockyMountainMomposted 9 years ago

   Even with stats un-frozen, one of the new hubs (that I posted during the freeze but has already been featured) says zero views.  Another shows a lower number than seems likely (2 views or so).
   
   The one with zero views also dropped from low on the list in it's category almost immediately to the very bottom of the list.  That's never happened to me before---usually they go up over time....clearly it won't get any views down there.  (But I know it's had views because I shared it on my Facebook page (related to that topic) and a few people shared it right away.
   
   Anyway, there's what I've observed (the extra detail about the zero-views hub is noted here because maybe there's something else also going on with that hub---or maybe it got such low billing for similar reasons?).

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   1. 67

      RockyMountainMomposted 9 years agoin reply to this

      Disregard my earlier comment! Quite embarrassed now----clearly I had new-hub-tunnel vision.  I noticed that the "time since update" value had changed, saw zero views on a new hub, didn't notice the views on everything else were still the same.  So clearly the issue is lack of unfrozen-ness rather than with my new hubs.  I'm caught up now....

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9. 81

   Craanposted 9 years ago

   My numbers haven't moved at all for three days as well. Seems like something is broken. I composed a few new hubs and they have not received any views. This is dramatically unusual.

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10. 60

    LindaSmith1posted 9 years ago

    same here, says updated 28 minutes ago.  Stats still the same.

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11. 87

    Steve Witschelposted 9 years ago

    Mine are frozen as well. I love HubPages, but it's increasingly frustrating that there are constantly technical issues like this...with little to no explanation. It's hard to be inspired to write more hubs and trust the accuracy of hits when something like this is always going on.

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12. 74

    brakel2posted 9 years ago

    They said one time they keep track of impressions. I believe that is separate from the statistics we see. It is confusing to everyone, I know.

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13. 60

    LindaSmith1posted 9 years ago

    I have been wondering same thing. If they can't keep stats page up to date and accurate, how do we know the impressions, etc from which we get our earnings is accurate especially when the stats page has not been updated for six days now.

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