Fan Mail

1. 94

   sallybeaposted 7 years ago

   I cannot reply to fan mail.  The page won't load.  Has anyone else been having this problem?

   replyreport
   1. STAFF

      Matt Wellsposted 7 years agoin reply to this

      This bug has been reported to the engineers and will be fixed soon. We apologize for the inconvenience.

      replyreport
      1. 94

         sallybeaposted 7 years agoin reply to this

         Thank you Matt.

         replyreport
   2. STAFF

      Matt Wellsposted 7 years agoin reply to this

      Just want to let everyone know the Fan Mail bug has been fixed.

      replyreport
      1. 94

         sallybeaposted 7 years agoin reply to this

         Many thanks Matt.

         replyreport
   3. 85

      Au faitposted 7 years agoin reply to this

      Thank you sallybea, for resolving this issue.  I really didn't think it was a glitch, but that it had been taken away.  Glad you brought it up and now it's working again.

      replyreport
2. 85

   Au faitposted 7 years ago

   I have found it impossible to leave fan mail.  I figured it had been taken away like so many other things we used to have available.

   replyreport
   1. 94

      sallybeaposted 7 years agoin reply to this

      I figured it would be nice to thank the people who wanted to follow me.  Seems only polite to me.

      replyreport
      1. 85

         Au faitposted 7 years agoin reply to this

         Yes, it would be nice if it were corrected so it works again -- or returned if it's been taken away.  I haven't seen anything about it being removed, so maybe it is just a glitch.

         replyreport
      2. 80

         kenneth averyposted 7 years agoin reply to this

         @sallybea,
         "Yes! Finally. Someone who thinks like me (about this one area) of emailing my new followers and yes, this is only courteous.
         sallybea, you still rock <3

         replyreport
         1. 94

            sallybeaposted 7 years agoin reply to this

            Thanks Kenneth, call me old fashioned or what!

            replyreport
            1. 80

               kenneth averyposted 7 years agoin reply to this

               sallybea, you, My Friend, ARE NOT old fashioned.
               Courteous? Talented writer? Yes on both counts.
               But certainly NOT old fashioned.

               replyreport
               1. 94

                  sallybeaposted 7 years agoin reply to this

                  Thank you, Kenneth, you are too kind:)

                  replyreport
                  1. 80

                     kenneth averyposted 7 years agoin reply to this

                     Aweee, how sweet. Thank you for the warm comment. I wish that were the case, but I lean toward Honesty rather than rest of sweetness. Wow! That sounded intelligent, right?

                     replyreport
3. 91

   Jodahposted 7 years ago

   I too noticed that we no longer seem to be able to post fan mail. Someone asked about it in a forum a week or so back and I thought it must have been a glitch. However, now when you follow someone the fan mail window no longer pops up. It has probably been removed like the voting buttons, Hub of the Day etc. but it is strange that no announcement was made. I personally don't think it should have been removed as it is just depersonalising the site even more.

   replyreport
   1. 94

      sallybeaposted 7 years agoin reply to this

      The page won't load for some reason, it just keeps on searching.

      replyreport
      1. 84

         Venkatachari Mposted 7 years agoin reply to this

         I just posted a fan mail to you. I don't know whether you got it or not? The page shows it is still "working" circling continuously. But, at least I was able to type it and then clicked the send button also.

         replyreport
         1. 94

            sallybeaposted 7 years agoin reply to this

            Venkatachari M thank you for doing that but I never received it.  Like you I find the circle just works continuously until I get fed up and leave the page:)

            replyreport
            1. 84

               Venkatachari Mposted 7 years agoin reply to this

               So, there must be some problem with it. The technical staff should look into it. Let us see if anybody responds to Jodah's post.

               replyreport
      2. 91

         Jodahposted 7 years agoin reply to this

         I posted this in the technical questions forum to see if we get a response from HP staff.

         replyreport
         1. 94

            sallybeaposted 7 years agoin reply to this

            Thank you Jodah, I saw it:)

            replyreport
         2. 84

            Venkatachari Mposted 7 years agoin reply to this

            Thank you, John, for posting this in the technical forum. Wish some staff answer's it.

            replyreport
            1. 91

               Jodahposted 7 years agoin reply to this

               Here is the reply I received in the Technical forum:
               
               Matt Wells posted 9 hours ago
               JODAH WROTE:
               
               It appears that the fan mail feature is not working. When you follow a new Hubber the "fan mail" box does either not appear or if it does what you type is continually loading and never sends. Can this be checked out please.
               
               Thanks for bringing this to our attention. This bug has been reported to the engineers and will be fixed soon. We apologize for the inconvenience.

               replyreport
               1. 91

                  Jodahposted 7 years agoin reply to this

                  Ok, I see Matt replied here also. Great!

                  replyreport
                  1. 84

                     Venkatachari Mposted 7 years agoin reply to this

                     Good to see that they have responded and trying to fix it.
                     But, it is not only with new followers. I follow sallybea since long ago. I tried just sending her a fresh fanmail to see whether it is working or not (and, I really appreciate her great hubs). But, it didn't get posted as confirmed by her.

                     replyreport
                     1. 94

                        sallybeaposted 7 years agoin reply to this

                        Venkatachari M, thank you but I did not receive this one either:)  Have a great day.

                        replyreport