MrMarmalade wrote:

I am on Ebay and use auctiva for photos 100% feedback. Now Ebay bring in the factor on not being able to place negative feedback on buyers.
What is the use of feedback if it does not work bothways.

Just think of it like this, if you own a store and someone comes in all outraged, you are going to do anything to make that person happy, the same goes for ebay, if someone gives you a negative feedback, by you giving them one back then they will most definately not come back to your store, but if you still give them a good feedback, then you are opening your door to invite them back.  On the negative side is if the buyer is a scammer there is no way to let other sellers know to beware, so I say that even though the feedback is still positive, you can still write in what you feel and if anyone reads feedbacks they will see that.  But ebay has a way now to dispute any wrongful feedbacks, so if you feel that you got a negative feedback wrongfully, dispute it.

shopping on ebay is perfectly safe, at least as safe as shopping anywhere can be-

did people suddenly forget that you can be ripped off in person too?... oh well I digress

However being a seller on ebay might not be so safe,

yes feedback is important, but there is simply no seller protection.
they do not enforce non payments, people leave bogus and unfounded negative feedback and they also extort products and returns from sellers by threatening bad feedback for no reason.
bidding on.
Yes all of this has happened to me - and we have a 100% money back guarantee!  People are people, and I do a lot of buying on ebay too - the vast majority of transactions have bee wonderful, and I believe that is what i give my customers too.

no automated system is perfect - especially NOT ebays feedback system,
but I do use it and I always look at the percentage of negative feedbacks, especially on the type of item I am bidding on.

If you have any doubts about your seller, don't get sucked into getting the best deal - write questions, ask for a phone contact number and keep searching

ArtCantHurtU wrote:

shopping on ebay is perfectly safe, at least as safe as shopping anywhere can be-

did people suddenly forget that you can be ripped off in person too?... oh well I digress

However being a seller on ebay might not be so safe,

yes feedback is important, but there is simply no seller protection.
they do not enforce non payments, people leave bogus and unfounded negative feedback and they also extort products and returns from sellers by threatening bad feedback for no reason.
bidding on.
Yes all of this has happened to me - and we have a 100% money back guarantee!  People are people, and I do a lot of buying on ebay too - the vast majority of transactions have bee wonderful, and I believe that is what i give my customers too.

no automated system is perfect - especially NOT ebays feedback system,
but I do use it and I always look at the percentage of negative feedbacks, especially on the type of item I am bidding on.

If you have any doubts about your seller, don't get sucked into getting the best deal - write questions, ask for a phone contact number and keep searching

You said it all just perfectly.  If you have any doubts give the seller the benefit of the doubt by contacting them and have all of your questions answered.  And I think that there should also be seller protection aswell.  If you don't pay for something through a store, they report you to the credit agencies, so why is ebay any different?

They ran Ebay on a Current Affair program recently, not complimentary.
They maintained they are loosing a lot of good ebayers.
I still use them as I enjoy doing it.

We've been 100% sellers on eBay for a little more than a year.  In that time, we've had four unhappy events where winning bidders did not pay.  So, to turn the original question around just a little, "Is online selling safe. What about eBay?"

For the most part, as Yellowburgandy has said, it's a matter of using common sense, which the seller needs to use as well.  After these four events, we now have a policy where we contact a bidder before the end of auction if the bidder has 0 feedback (new account) or a feedback score of less than 98%.  If we don't hear from the bidder via email with a mailing address and payment method before the close of auction, we cancel that bid.

Overall, we believe eBay is not only a safe place to conduct business, but a fun place as well. Just use your noodle.

I buy online all the time, as others have already said I check them out and HOPE I'm not gonna get screwed!
However I never use a credit card and I do have my debit card insured with my bank so I am covered, I hope!

I have tried to leave a negative feed back once on ebay and wasn't allowed to? The seller used a different photo for a pair of gloves I was buying, I did keep the item but felt the picture shown should of been what I'd been sent.Misleading.............! I did email the sender who was happy to refund me once they'd recieved the returned item but I couldn't be bothered with the hastle of queing up at the post office. Anyone else had this happen to them?

Astralbex wrote:

I buy online all the time, as others have already said I check them out and HOPE I'm not gonna get screwed!
However I never use a credit card and I do have my debit card insured with my bank so I am covered, I hope!

I have tried to leave a negative feed back once on ebay and wasn't allowed to? The seller used a different photo for a pair of gloves I was buying, I did keep the item but felt the picture shown should of been what I'd been sent.Misleading.............! I did email the sender who was happy to refund me once they'd recieved the returned item but I couldn't be bothered with the hastle of queing up at the post office. Anyone else had this happen to them?

Just a question?  Why would you want to leave negative feedback if they offered you a refund?  Also, if you bought something from a local store, took it home, found something wrong with it, wouldn't you go back to that store to return it?  So what is the difference if you went to the post office?  Your taking pretty much the same steps.  And in most cases, if someone went to their local store to return something, they most likely will still shop there again, so why is on-line shopping any different, especially when they are willing to work with you.

topstuff wrote:

Do you think shopping everywhere online is reliable,if not which is the one you mostly
prefer for shopping?I think ebay is working good.

It is safe, when you buy from a trustworthy sources.I have a lot of friends that used to buy products or items online, because online it is much cheaper.We have a list of online stores where we are old customers and we don't plan to switch to another store.So, don't buy products from unchecked sources, but just try to find out site where people have already buy smth and everything was ok. ;-)
I used to collect handicrafts from different states and almost half of my collection was bought online.

Buying on line is just as safe as using a credit card anywhere else.  I shop mostly on-line.  Many people don't utilize the protection a major credit card can give. My one bad experience with an E-bay seller from Brazil was solved by VISA returning my money, $500.  The time for working with E-bay had expired because I was slow on getting an appraisal on the item, jewelry.  The seller is no longer on E-bay.

It's actually much safer to shop online than at a brick-and-mortar store. I don't have exact numbers before me, but I believe the rate of identity theft and credit card fraud that occur offline is close to 89% as opposed to 10% online and 1% that could not be traced.

Paypal and other third-party payment services are valuable resources for online shopping. A recent agreement between MasterCard and Paypal offers an option for shopping at a website you don't entirely trust but which has an item you really want, even if the merchant doesn't accept Paypal. Rather than give that site your credit card information, contact Paypal for a temporary MasterCard number. It works just like a real MasterCard, but the number is good for only one use, and the payment made is actually run through Paypal rather than the credit card system. Some banks are also offering temporary credit card numbers for online shopping, too.

For any online shopping, the most important part of the transaction is what happens afterward. Once the transaction is complete, CLOSE THE BROWSER rather than follow any link away from the page or go to any bookmark. Your credit card details are stored on a temporary cookie for the purposes of the transaction, and that cookie remains on your computer and vulnerable to hackers and shady web merchants until you disconnect from the Internet. The safest thing to do is disconnect, then go back in, no matter what limited-time offers they throw at you.

Happy shopping!

CherylTheWriter

i think it's very confusing. i m purchesing from vbuyonline.com.it's simply best. just click on your chosen product and the product is in your hand.

Marisa Wright wrote:

Yellowburgandy wrote:

Marisa Wright wrote:

eBay is perfectly safe provided you check the feedback rating of the person you're buying from.  If I saw any negative ratings, I wouldn't buy.

I tend to disagree, if an ebay seller only has a few negative feedbacks it does not make them untrustworthy, it's just like going into your local store, you can't please everyone and there are alot of scammer buyers out there that will leave a negative feedback to get something for free,

Perhaps I'm being harsh, but there are so many sellers on eBay, I see no reason to take a risk with anyone who has the slightest negative feedback - I can usually get the product from someone with a better score.  It does depend on the size of the seller:  obviously I wouldn't worry about someone with 5 negatives out of 2,000 sales whereas I would worry about someone with 2 negatives out of 200.

As a seller myself, I've always found that if you describe your product properly and make sure your photos give an honest picture of what you're selling, there's no problem.  As a buyer, the only times I've had to complain are when a seller has given a poor description (sometimes due to poor English) or the photo was deliberately taken to conceal flaws.

MrMarmalade wrote:

Marisa Wright wrote:

Yellowburgandy wrote:

I tend to disagree, if an ebay seller only has a few negative feedbacks it does not make them untrustworthy, it's just like going into your local store, you can't please everyone and there are alot of scammer buyers out there that will leave a negative feedback to get something for free,

Perhaps I'm being harsh, but there are so many sellers on eBay, I see no reason to take a risk with anyone who has the slightest negative feedback - I can usually get the product from someone with a better score.  It does depend on the size of the seller:  obviously I wouldn't worry about someone with 5 negatives out of 2,000 sales whereas I would worry about someone with 2 negatives out of 200.

As a seller myself, I've always found that if you describe your product properly and make sure your photos give an honest picture of what you're selling, there's no problem.  As a buyer, the only times I've had to complain are when a seller has given a poor description (sometimes due to poor English) or the photo was deliberately taken to conceal flaws.

Marisa you are a touch harsh. I had good score up to May. Some lady bought a product from me two days before Xmas. As it was Xmas I paid extra to enable it to arrive in time. I gave her a good comment.
She replies with neutral comment. 'Quick postage the Pegs are too small.' This was after lots of photos and big explanations and measurements. This was a miniature chess set. I did offer to give her money back. No she did not want that she managed to give it to another relative.
I don'take negative comments.
Now I find with one neutral comment in December Ebay have downgraded me.

I love to shop on eBay as well. Most of the sellers there are genuine unless your luck is very bad that the product that you have bought cracked or broke during shipment. Anyway, my experience shopping online on shopping sites like eBay, Amazon and YesAsia have been very good. :-)

Marisa you are a touch harsh. I had good score up to May. Some lady bought a product from me two days before Xmas. As it was Xmas I paid extra to enable it to arrive in time. I gave her a good comment.
She replies with neutral comment. 'Quick postage the Pegs are too small.' This was after lots of photos and big explanations and measurements. This was a miniature chess set. I did offer to give her money back. No she did not want that she managed to give it to another relative.
I don'take negative comments.
Now I find with one neutral comment in December Ebay have downgraded me.>>>

I have been a member of Ebay since 1999, and mostly sell. Haven't had negative feedback, thank God, but one never knows when we will encounter a nasty or unresonalbe customer. Last week, I had a customer from London who ordered one of our health kits online, but unfortunately customs delayed the delivery of her package which she wanted by a certain date. I explained to her that when I received her order, I ensured it will be shipped within one day so she will get in time, and yet, she comes back and says, she was very dissapointed in me and the company's service; demanded her money back plus credit for her expense in returning the kit to us.  I ended up telling her to keep the kit as a gift, and reimbursed her account less shipping. Of course she was happy.   On a positive note, we may have lost about $90.00 dollars, but gained a major account within 2 days,  with a Yoga school in Canada who placed a huge order and the owner of the school is a sweeheart; it all balances out.

ebay is not safe and never been a safe place for buying. 90% of ebay sellers are selling counterfeits,  and some of them are "power sellers", with good reputation and positive feedbacks. But  if you think you can easily get a refund - try to buy LV bag on ebay, for example, and check it out.

Marisa Wright wrote:

eBay is perfectly safe provided you check the feedback rating of the person you're buying from.  If I saw any negative ratings, I wouldn't buy.  If you're really anxious about buying on eBay, you can always use the escrow service.

I shop on line at the following link, they have great savings as well as a wide variety of stores.

http://www.bign.com/bignmarketplace/def … mp;suffix=

this site also has an open road card from discover that you can sign up for and save on your gas purchases.  It is totally save and confidential.

Yellowburgandy wrote:

MrMarmalade wrote:

I am on Ebay and use auctiva for photos 100% feedback. Now Ebay bring in the factor on not being able to place negative feedback on buyers.
What is the use of feedback if it does not work bothways.

Just think of it like this, if you own a store and someone comes in all outraged, you are going to do anything to make that person happy, the same goes for ebay, if someone gives you a negative feedback, by you giving them one back then they will most definately not come back to your store, but if you still give them a good feedback, then you are opening your door to invite them back.  On the negative side is if the buyer is a scammer there is no way to let other sellers know to beware, so I say that even though the feedback is still positive, you can still write in what you feel and if anyone reads feedbacks they will see that.  But ebay has a way now to dispute any wrongful feedbacks, so if you feel that you got a negative feedback wrongfully, dispute it.

I am not disagreeing with your marketing skills.
I had already given a thumbs up on feedback to the lady, I offered her money back,She then left a neutral
My point was that Ebay took five months to do a 98.9% for a neutral comment. I do not understand their timing or the major discount.
Our Sydney Morning Herald had a major article on a newspaper that  they own called The Trading Post. They are toying with giving Ebay a run for the their money  They will make listings free and place a ceiling that is lower than Ebay's. I am going to take it it up with Ebay
Thanks for your suggestion

MrMarmalade wrote:

Marisa Wright wrote:

Yellowburgandy wrote:

I tend to disagree, if an ebay seller only has a few negative feedbacks it does not make them untrustworthy, it's just like going into your local store, you can't please everyone and there are alot of scammer buyers out there that will leave a negative feedback to get something for free,

Perhaps I'm being harsh, but there are so many sellers on eBay, I see no reason to take a risk with anyone who has the slightest negative feedback - I can usually get the product from someone with a better score.  It does depend on the size of the seller:  obviously I wouldn't worry about someone with 5 negatives out of 2,000 sales whereas I would worry about someone with 2 negatives out of 200.

As a seller myself, I've always found that if you describe your product properly and make sure your photos give an honest picture of what you're selling, there's no problem.  As a buyer, the only times I've had to complain are when a seller has given a poor description (sometimes due to poor English) or the photo was deliberately taken to conceal flaws.

Sheesh!!!  You are being too harsh, if this is the case to determine your shopping habits then if you knew how many complaints any place you patronage locally at, you would never want to shop again, I'm sorry if my reply is too harsh, but geez, you are not going to shop because of negative feedbacks?  Instead of being so hostile, have you ever thought to communicate with the seller before making a purchase?  That should be the question, I don't understand why anyone would judge a person without trying to talk to the person first?  Now if you email them and it takes more then 2 days to respond, then I would question the feedbacks, that is just one sign to look for, but at least please give the seller the benefit of the doubt before judging.

Last month, when I tried to access my Ebay account, I was unable to,  as my password had been disabled by Ebay, and had to chose a new one after going through identification steps. I then checked an email from Ebay, and was informed someone had hacked into my Ebay account and was selling high end sneakers with MY account and perfect feedback. Thank God, Ebay has a sophisticated technology and were able to tell it wasn't my listings. Have no idea how they figured this out, as I travel back and forth between the West Coast and East Coast, so use different computers to access my account with Ebay.  I am just grateful, Ebay acted quickly!