FIXED:Hub doesn't allow comment to be posted

1. 96

   bdegiulioposted 9 years ago

   Received a few e-mails from followers that they were unable to post a comment to my latest Hub?  When I look at the Hub everything appears to be normal but not one comment has been posted, which is unusual?  Is there a problem with the comments section?
   
   I just tried to post a comment to another Hub and it will not accept the comment?  Something is not right?
   Thank You.
   
   The hub is "A Visit to Chateau Chenonceau - Loire Valley, France"
   Published 2/28/15

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   1. 93

      Glimmer Twin Fanposted 9 years agoin reply to this

      Hi Bill - I just tried to leave a comment and it keeps popping me up to the top so I don't think it is taking.

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      1. 96

         bdegiulioposted 9 years agoin reply to this

         Hi Glimmer, that's exactly what it did to me.  Typed in the comment and it took me to the top.  Hmm....

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         1. 89

            Patty Inglish, MSposted 9 years agoin reply to this

            I had the same result. It's a very nice looking Hub.

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   2. 94

      AliciaCposted 9 years agoin reply to this

      I've had a problem with leaving comments, too, but strangely only on certain hubs. There are three great articles - including yours - that I'd love to comment on, but I'm moved to the top of the hub every time I try to post a comment. I've tried commenting in different browsers and on different devices, but the result is always the same.

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      1. 96

         bdegiulioposted 9 years agoin reply to this

         Linda, I've had the same results, on some hubs I'm able too comment, on others it takes me to the top of the hub?  I also have tried on two different computers with the same results.

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   3. 71

      Matthew Meyerposted 9 years agoin reply to this

      I was able to reproduce the issue and have passed the information on to our engineering team so we can determine the cause and address it.
      
      Thanks for your continued patience.

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      1. 83

         Marcy Goodfleischposted 9 years agoin reply to this

         Thanks for finding a way to duplicate the problem at your end, Matthew!  Glad it will be researched and addressed.

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      2. 96

         bdegiulioposted 9 years agoin reply to this

         Thanks Matt, appreciate your efforts.

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   4. 71

      Matthew Meyerposted 9 years agoin reply to this

      This should now be fixed.
      I posted a test comment on the Hub successfully.
      I left it there so you could confirm that it is working.
      You can delete it if you would like.

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      1. 96

         bdegiulioposted 9 years agoin reply to this

         Thanks Matt.  Appreciate your attention to this.

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2. 67

   Dwight Phoenixposted 9 years ago

   Interesting I've experienced this one or two times already.

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3. 71

   mythbusterposted 9 years ago

   I just tried to leave a comment and wasn't able to, either.

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4. 93

   aesta1posted 9 years ago

   I just visited a hub and no matter what I did, my click to submit my comment just wouldn't go through. It looks like it is true only of some hubs.

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5. 77

   colorfuloneposted 9 years ago

   I have been trying to comment on a hub.
   It is not going well.

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6. 77

   colorfuloneposted 9 years ago

   I finally gave up on posting a comment on the hub it wasn't working on.
   
   Instead I went to a different hub by the same author, the comment worked on it.

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