Although the reviews for uBid.com are not overly positive, they are above average. One of the features which is consistently seen as an advantage is the fact that only registered businesses are allowed to sell items on uBid.com. This gives the buyer a feeling of security. Other advantages include a good selection of products, low prices and easy website navigation. Some of the disadvantages noted by reviewers include poor customer service, high shipping charges and some policies which are considered to be deceptive. Some reviewers also complained about receiving faulty products from uBid.com.

TopTenReviews.com – The editors of TopTenReviews.com were generally satisfied with uBid, giving the service a rating of 2.5 out of four; however, they did find some flaws with the service. uBid was ranked highly for fees and reliability/security. The editors noted there were no fees to join and there was little risk to purchasing an item through uBid because all of the sellers are verified. Buying and selling were both ranked low by the editors. Each of these categories received a rating of just two out of four. Buying was given a lower rating because the website is geared toward buyers in need of multiple items. Likewise selling was given a low rating because only registered businesses are able to sell items through uBid.

Epinions.com – Over 250 Epinions.com users have rated uBid.com. The average overall rating for this service was a respectable 2.5 out of five. Users who were satisfied with the service praised uBid.com for having a wide variety of products, decent value for many of the products and a website that is easy to navigate. Dissatisfied users complained of exorbitant shipping fees, poor customer service and some deceptive policies. One such policy allows a bid to extend past the ending time until no bids are placed for a set length of time. This policy often results in bidding frenzies which can drive prices up considerably.

MouthShut.com – The users of MouthShut.com gave uBid.com a solid rating of four out of five stars. Additionally, 67% of the users recommended this service. A variety of quality products available for discounted prices is listed as one of the major pros of this service. Also, users were happy with the security of the service and felt confident bidding on products from reputable sellers. Users who were not happy with uBid.com complained of receiving faulty products and receiving no assistance from customer service.

BizRate.com – According to BizRate.com, they have had over 25,000 customers rate uBid.com since 1999. In general the service received favorable reviews. The categories of customer support, on time delivery and product met expectations all have an average rating of good. However, closer examination of the customer reviews indicates a number of customers have given the service a rating of poor for both customer service and product met expectations. In general customers were happy with ease of navigation, availability of products and prices. Shipping charges were not viewed favorably and received an average rating of 6.1 out of ten, which falls into the satisfactory category.