create your own

Cashier Jobs: The Truth About Working Retail

85
rate or flag this page

By Anna Marie Bowman


Please Pay Up!! There is always a price

A Former Cashier

I have worked as a cashier a couple times in my life. I enjoyed it, for the most part. The truth of the matter is, it's a thankless job, and it's repetitive and boring. I have worked for a "big box" store, and a department store. Both offered different experiences, but it boils down to the same thing. POS, or Point Of Sale, aka cashier, jobs are not for everyone.  Like every job, there are benefits, and drawbacks.  Unfortunately, the benefits of working retail are far fewer than the drawbacks, but in today's economy, a job is a job is a job!!


Employee discounts are great, if you know how to use them
Employee discounts are great, if you know how to use them
It can be fun, if you have the right attitude
It can be fun, if you have the right attitude

The Benefits of Working Retail

 Ok, as I said, there are not a lot of benefits to working retail.  But, there are a few!

The biggest, and best benefit to working as a cashier, or any retail job, for that matter, is the employee discount!  This is an added plus if you happen to like the store you work at!  Take an electronics store, for example.  Electronics stores mark up prices on smaller items a lot more than they do for larger ticket items.  This is a great savings when you have to purchase cables or various smaller items that you need to run your bigger ticket items, like televisions or computers. 

Employees of retail stores also have a heads up on what is being marked down, and how good of a savings it is.  This is helpful if you are on a budget!  You know when to buy things, and what is really a good deal, and what only looks like a good deal.  I remember working at a department store, and they advertised a big sale on one particular clothing item.  Truth was, this clothing item was always on sale, and always at that same price.  So, not really a great savings.

Another benefit of working retail is the clearance items.  You know where to find them, you know when they are marked down further, and you know the lowest the price is going to go.  Some stores mark their clearance items down to a certain point, and then mark it down further later on, in order to get it moving out of the store faster.  It is very helpful to know when this happens, how often it happens, and when the best time to buy these clearance items is. 

I know a lot of people claim to be a people person, but far fewer really are.  If you ARE a people person, then a job as a cashier is a great fit!  You are always around other people, whether it be co-workers or customers, and you are constantly interacting with other people.  This can be a great part time job for a parent, who is usually stuck at home, to get out, and interact with other adults.  Even if it's just a few hours a week, just to get out of the house and have something to do.


Retail can be messy
Retail can be messy
Miles and miles of register tape.  I can still see it in my nightmares
Miles and miles of register tape. I can still see it in my nightmares
Not all customers are sweet and happy
Not all customers are sweet and happy
Thankfully, technology has made the job a little easier
Thankfully, technology has made the job a little easier
Learning Resources Teaching Cash Register Learning Resources Teaching Cash Register
Price: $39.99
List Price: $59.99
Sharp XEA102 Cash Register Sharp XEA102 Cash Register
Price: $71.71
List Price: $129.99
Letters From Your Friendly Cashier   Volume One Letters From Your Friendly Cashier Volume One
Price: $12.95
List Price: $12.95
Pretend and Play Calculator Cash Register Pretend and Play Calculator Cash Register
Price: $34.90
List Price: $39.99
YOUniverse Talking Cash Register - Blue/Green YOUniverse Talking Cash Register - Blue/Green
Price: $42.69
42 West Avenue 42 West Avenue
Price: $0.99
Green Fields Green Fields
Price: $36.00
List Price: $36.00
Checkout: A Life on the Tills Checkout: A Life on the Tills
Price: $7.23
Midnight Cashier Midnight Cashier
Price: $9.84
List Price: $14.98

Now For the Downside

There is always a downside, right? There are a few disadvantages to working as a cashier, no matter how great the job is.

First of all, you are on your feet for hours at a time. You stand in one place for hours. I did work as a cashier for a total of about two years. Once, while I was pregnant. Trust me, standing on your feet for hours at a time while carrying around thirty to forty extra pounds is not as much fun as it sounds.

Some stores allow you to wear sneakers, or tennis shoes. But, a lot of them, mostly higher end, or boutique shops, require you to dress nicer, and thus wear nicer shoes. These shoes are usually harder on your feet than a decent pair of sneakers, but they are required. Where I worked, I was required to wear black dress shoes, but since I was pregnant, I was allowed to wear my sneakers. Why the requirement for nice shoes? No one sees your feet behind a counter, right? This is true, and I never understood it, either.

Second, the pay isn't great. As a cashier, you are lucky to make a little above minimum wage. So, unless you are desperate for any job that actually pays you money, you just need a little extra income every month, or you don't really need the money, a job as a cashier may not be right for you.

On top of that, cashier jobs, and any other retail jobs, are not recession proof. Retail stores across the country are downsizing, closing down stores, or going out of business all together. Job security is not very high in the retail environment. On the other hand, turn over rate in the retail environment is rather high, so the need for cashiers is usually pretty steady.

Lastly, people can be mean. No matter what, you will take the blame from an unhappy customer. You will have to listen, and often be berraded, for some policy, or problem that is not your fault. I have dealt with numerous customers who were unhappy for one reason or another, that had nothing to do with me, yet I had to hear about it, and somehow, in their minds, it was my fault.

Cashier: "I am sorry, you cannot use this coupon along with this discount. You have to choose one or the other."

Unhappy customer: "What??!! How is that fair? I qualify for this discount, and I have this coupon! Why can't I use them both?? This is crap!"

Cashier: "I am sorry. It is store policy. You cannot use two different percent off discounts together. It says it right there on your coupon. Percent off discount cannot be used with another discount."

Unhappy customer: "I have never heard of such a thing. This is rediculous! I am never shopping here again. I thought I would be getting a good deal, and all I have gotten is lied to. I want to speak to your manager."

I can't tell you the number of times I have had to go through something almost exactly like that. If you don't give a customer everything they want, even if it's against policy, and would mean you would get into serious trouble, or even loose your job, they can get very nasty! Being insulted by an angry customer is never fun, and it isn't for the

People try all kinds of ways to cheat stores out of money. From trying to combine discounts that they can't, to trying to pass off coupons from an entirely different store chain, to trying returning items purchased at another store chain, to all manners of decietful practices. Being able to sniff out these tricks, and resolving them without potentially insulting a customer who made an innocent mistake is difficult.

Cashier Jobs: The Truth About Working Retail in the News

  • White House: Gitmo transfers mean jobsUPI20 hours ago

    THOMSON, Ill., Nov. 22 (UPI) -- Thousands of jobs would be created in Illinois if the U.S. government purchases a nearly empty prison there to house terror detainees, a study indicates.

  • Report: Ill. prison deal could create 3,000 jobsSan Francisco Chronicle16 hours ago

    A deal to house Guantanamo Bay detainees at a northwestern Illinois prison could bring nearly 3,000 jobs to the area, a White House analysis says. Residents from the seven-county area surrounding the Thomson, Ill, prison would be "excellent candidates" for up...

  • Report: Ill. prison deal could create 3,000 jobsSeattle Times14 hours ago

    A deal to house Guantanamo Bay detainees at a northwestern Illinois prison could bring nearly 3,000 jobs to the area, a White House analysis says.

  • Jail For Terror Suspects Would Create 3,000 JobsCBS 2 Chicago16 hours ago

    A White House analysis says a deal to house Guantanamo Bay detainees at the prison in Thomson, Ill., could bring nearly 3,000 jobs to the area.

  • Call centre firm creates 200 jobsBBC News26 hours ago

    A Hull company is to create 200 new jobs at a new call centre in the city after receiving a six-figure government grant.

Comments

RSS for comments on this Hub

Triplet Mom profile image

Triplet Mom  says:
8 months ago

Anna Marie - Great hub! Having worked in retail myself I understand the pros and cons well. Some of the customers are much more rude than the one in your hub they can get down right ugly. It also sucks if your coworkers are evil that makes the job that much worse. I was lucky when I worked in retail, I worked in a book store in Santa Barbara, California and my benefit was meeting many famous people and that my co-workers were very cool.

Christoph Reilly profile image

Christoph Reilly  says:
8 months ago

Though I have worked my share of jobs that were not "happy" jobs, I have never worked as a cashier.  It seems to me, that these days the cashiers, clerks, etc., are all rather surley and rude.  I understand that they have to deal with rude customers, but they have a chip on their shoulder, in spite of the fact that I am always courteous.  Most young people today think the world owes them an easy, good living.  It's just another way the times are changing for the worse.

Interesting and thoughtful article!

BardScribe profile image

BardScribe  says:
8 months ago

I can definitely attest to the rude customer issue. Even when I wasn't on register, but in a pizza kitchen at a convenience store, customers would order pizza, I would tell them it would be twenty or thirty minutes, and they'd show up five minutes after they called, expecting their pizza.

Who did they think I was? Jesus? :-P

Christoph--Cashiers may be surly and cross these days, and you may think that young people today think they are owed an easy living, but think of how many rude, spoiled-rotten customers cross these cashiers' paths. Rude customers are nothing but whiny two-year-olds banging on their high chair for more whatever-it-is-they-want, and when they're not given everything they want, they cry and howl like banshees, throwing all kinds of conniptions.

Cashiers are therefore surly and cross because they're tired of that kind of childish BS.

I'm just tellin' it to you straight from someone who is also tired of childish BS.

But I thank you for making the attempt to be nice and courteous. As a former cashier, that knowledge makes me feel better.

Elena. profile image

Elena.  says:
8 months ago

Hello Anna -- I think you captured both the upside and the downside pretty well. My partner had a store and the stories she could tell about ...errrr... general crazyness from customers is just unbelievable. I think many people have the notion that being in front of the public is nothing and may even be fun... they'd be well served reading your downsides :-)

Anna Marie Bowman profile image

Anna Marie Bowman  says:
8 months ago

TM-- True. I have had to deal with very rude customers, and the example I gave is rather tame. I have been yelled at, cursed at, and all other sorts of horrible treatment.

Chris-- Yes, some cashiers are rather rude, as well. I always tried to be nice and cheerful, but at times, it was rather difficult.

BradScribe-- I understand completely. For some reason, some customers just expected you to work miracles, or break the rules. They wanted what they wanted, and it didn't matter that reality wouldn't allow it.

Elena-- I did enjoy working as a cashier, it just had a lot of downsides that made the job a little more stressful.

Mrs Hozey profile image

Mrs Hozey  says:
8 months ago

I remember similar arguments when I worked at the library. Argh. But I kind of miss working around people. Thanks for the great hub full of all the good kinds of information for that particular career field.

linjingjing profile image

linjingjing  says:
8 months ago

Cashier Jobs The Truth About Working Retail

Writing a very interesting

Anna Marie Bowman profile image

Anna Marie Bowman  says:
8 months ago

Mrs Hozey-- I do too!!  In my current job, I am completely alone most of the time.  I end up talking to myself, or playing music to keep myself company. 

linjingjing-- Thank you

BardScribe profile image

BardScribe  says:
8 months ago

Yes, if it weren't for the public there would be no libraries, or places to shop because the customers are our bread and butter. Hey, I'm a writer, and if people didn't love to read at all, what would be the point of doing what I love? However, being a writer, despite the challenges of working to get a novel or whatever published, affords me some personal control over what I write...so having that sort of emotional and mental choice and autonomy is precisely what I need...what we ALL need, no matter what profession we're in.

newsworthy profile image

newsworthy  says:
8 months ago

Worthy report of cashiering here. You were strong to stand up and cashier while pregnant.

I recently conversed with a pregnant cashier who commented how bad her back hurt. Cashiers deserve the utmost respect in my opinion.

Im a whimp when it comes to standing on conrete for hours. Will some find me a chair, please?

Retail stores pump up my adrenalin! lol

Anna Marie Bowman profile image

Anna Marie Bowman  says:
8 months ago

BardScribe-- Your comment reminds me of something a friend of mine would always say..."Shopping would be so much more fun without all the other people here." LOL! We need customers, just like us writers need readers, and just like I need patients at the hospital, otherwise, I would have no job! LOL!

newsworthy-- Thank you!! Yeah, being pregnant and working as a cashier was tiring!!!

ontheway profile image

ontheway  says:
8 months ago

Cashier Jobs The Truth About Working Retail

well written, I come on , welcome to my hub

Anna Marie Bowman profile image

Anna Marie Bowman  says:
8 months ago

Thank you!!!

SweetiePie profile image

SweetiePie  says:
7 months ago

I think being a cashier means you have to put up with peoples' good and ugly attitudes. I have heard people say some really appauling things to cashiers, and most of the time it was just because they were mad. In this economy retail is a very shaky profession, especially since so many stores are going out of business.

Anna Marie Bowman profile image

Anna Marie Bowman  says:
7 months ago

SweetiePie-- It really does. I have heard some awful things said to me, and to other cashiers. I can understand people's frustrations, but very rarely is it the fault of the cashier.

As far as retail being a shaky profession, don't I know it!! Before I got the job I have now, I applied for every job I could, a lot of them retail, and no one was hiring. Some stores are still doing well, though. Wal-mart seems to be flourishing in these bad economic times, and I know Kohl's has to be doing fairly well, because they just opened a store near me.

SweetiePie profile image

SweetiePie  says:
7 months ago

Are you going to try and apply at the new stores opening? Since you have experience being a cashier at least that will give you a leg up.

Anna Marie Bowman profile image

Anna Marie Bowman  says:
7 months ago

I thought about it. I make more money at my job right now, than I did working retail. If I didn't need the money as bad, maybe.

GeneriqueMedia profile image

GeneriqueMedia  says:
7 months ago

I remember when I first started working @ Circuit City in '03...I couldn't believe how many hours I was on my feet! But after several years in retail, it's nothing to me now.

I love discounts, but I don't get any at my current mom and pop liquore store job. However, I get to wear whatever I want (for the most part), listen to my own selection of music, and joke around with customers and coworkers alike.

G|M

Anna Marie Bowman profile image

Anna Marie Bowman  says:
7 months ago

G|M-- It sounds like you have a fun job!! I kind of miss working retail, but I love my current job! I work with some great people, don't get to wear what I want, but I get to meet a lot of people, and the work is rewarding. I know what you mean about being on your feet, though!! I was on my feet constantly when I worked retail, and in my current job, I am on my feet even more, but at least I am constantly moving.

ahmadraza212 profile image

ahmadraza212  says:
4 weeks ago

hi dear very nice article about cashier job i really like it

Anna Marie Bowman profile image

Anna Marie Bowman  says:
2 days ago

ahmadraza212-- Thank you so much!!!! Glad you liked it!

Submit a Comment

Members and Guests

Sign in or sign up and post using a hubpages account.


optional


  • No HTML is allowed in comments, but URLs will be hyperlinked
  • Comments are not for promoting your hubs or other sites

working