Michelle E. Thomas

1234 Johnson Dr.
Cleveland, Ohio
555-555-5555

michelle.thomas@gmail.com

Summary Statement [Competency Statement]

Using my organizational skills, I was a driving force behind the design and implementation of departmental restructuring for two distinctly different industries: banking and marketing. Both demanded more flexibility in duties and scheduling of employees in order to perform more efficiently with less people. Not only did contribute significantly to these restructuring projects, but I had the full cooperation of all employees – from the various supervisors to the hourly employees.

Professional Experience

Senior Administrative Aide

Joyful Banking

2005 – Present

• Designed and implemented departmental restricting due to budget restraints
• Created in conjunction with branch manager new job descriptions
• Led, in conjunction with branch manager, departmental meetings introducing changes

Market Researcher

Lookatme Advertising,

2002 – 2005

• Collected, collated and analyzed data for several market-research project simultaneously.
• Suggested, and implemented new market-research projects
• Generated $2.3 million ad campaign, in conjunction with marketing team, using these documents.

Payroll Director

In and Out Markets, Inc.

1999 – 2002

• Calculated payroll taxes for approximately 60 employees
• Tracked all employee checks
• Resolved any payroll related issues as necessary

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Thomas, page 2

Skills

• Word
• Publisher
• Lotus
• InDesign
• Excel
• MacIntosh based systems
• Learn quickly
• Solve problems efficiently

Education

Classic State University, business organizational behavior, computer graphics

Banking Institute Seminar

Bell Wyck Community College, Associate Degree, Secretarial Sciences, graduated cum laude