Comparison Shopping for Mortgages

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By Paul Edmondson


The Problem: Comparison Shopping for Mortgages is Confusing

I've been shopping interest rates for a house we rent out in San Luis Obispo. The problem is the online quotes don't include all the fees. So I think one loan might be better than the others just to find out it is full of extra closing costs. Points, lending fees, and origination fees can be huge as well as all the small junk fees for documentation to delivery of documents can add up to be a significant expense.

Then with all the different financing options from option arms to variable rate loans it takes a lot of research to understand the risk with each loan type and how much the interest rate may move. Is it better to have a variable rate loan tied to the LIBOR index or to US Treasuries? To be a smart loan shopper it takes an incredible amount of time and in my opinion the information can be presented in a much easier method to understand.

The Product: Makes Shopping for a Mortgage Easy

The product should create a 100% transparency into the cost of each mortgage and the risk. Mortgages should be able to be compared side by side as well as call out any warnings to shoppers.

The goal is to make finding a mortgage as simple as it is to comparison shop for a CD.

The Business Model: Advertising

I think one of the problems with the mortgage industry that so much of the business is built on a per lead model. This is a terrific model for companies like LowerMyBills, but it lacks transparency and prevents the service from offering its customers the best mortgage. I'd prefer a model that separates advertising from the service similarly to how Google displays search results. There are the organic results which it believes are the best and then the paid results which are on top or the side.

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Chuck profile image

Chuck  says:
3 years ago

Paul, having just refinanced our home and having worked in the mortgage industry years ago, I agree that it is very complicated. Competition seems to be forcing some improvments but there is still a long way to go. Part of the problem is that the points are variable and often not calculated and charged until the loan process is well underway. A credit report or appraisal coming in different than expected can cause points to be adjusted; buying down a rate is done with points up front as are other factors which influence the points to say nothing of the other charges you mentioned. I even knew a loan manager at a mortgage bank once who told me about her loan officers' practice of charging PITA points with PITA standing for "Pain In the Ass". These guys would tack on an extra quarter to half a point for customers who were difficult to deal with during the application process. Also, the loan officer's now days are paid on a commission basis and the commission is often the points they can collect in excess of the minimum their employer requires for the company's overhead - since the points (both for the lender and the loan officer) are flexible you might be able to negotiate them down somewhat. Good Luck. Chuck

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