Confessions of a Purchasing Agent - One of a Series
70Bill was a coworker of mine at an international company where we worked as MRO Buyers. We bought material and repair for organizational needs covering nearly 30 buildings and supporting 1200 employees.
We had jointly endured hundreds of staff meetings, a multitude of software system changes and business evolution under a variety of ever-changing managers. Having survived multiple reorganizations over the years, we had developed an arm's length relationship. We had survived in our department as it was whittled down from ninteen staff members to the five of us who remained.
As peers, we were used to competitiveness in the performance of our duties as buyers, and it developed further in the climate of downsizing and organizational restructuring, corporate buzz words which in fact boiled down to layoffs and job losses. Painfully aware of our tentative status that could easily change to non essential personnel, each of us sought ways to be seen as valuable and remain employed.
One day Bill introduced me to one of his suppliers, a major vendor of computer equipment with whom we spent mega bucks, saying to the vendor, "She rubs you the wrong way but she's really OK." While I was taken aback and somewhat embarrassed at the characterization, it was unfortunately true.
Bill's forthright comment forced me to look at my personality in a different way than I ever had. Whether I agreed with his somewhat abrupt description or not, that was how he perceived me. It's a fact that our intelligence can be measured by the quality of our response to whatever occurs. And in the fraction of a second that it takes to pop off a smart remark, a moment of reflection may be more valuable than a crisp cutting slam. Maybe not as satisfying but perhaps nicer.
Instantly I felt stung and insulted and naturally I popped off some smart-mouthed retort, further confirming his assessment. Years later, in retrospect, I began to realize that Bill was probably right in his description of me, even if not in his choice of confidants or in his poor timing. Having worked so long in a predominantly male industry, I discovered that men in business relate very differently than women and most don't take the time to be sweet when making a point.
As our department continued to shrink I was promoted to manager of the department which put me directly over Bill as his supervisor. My title was actually Purchasing Supervisor instead of Manager, otherwise they would have had to increase my pay to what my male predecessor had earned for the identical duties and responsibilities.
We had both interviewed for the position and for a multitude of reasons Bill had difficulty with this choice by our department manager. For one thing, I was a woman. For another, I had been in the department less time than Bill and naturally, my title was just buyer, not senior buyer. As my former peer, he could not accept my new role. He took every opportunity to make my short tenure as his boss a living nightmare.
Eventually he accepted a position in one of our subsidiary companies as a manager. In light of the flaming past hostilities I didn't have much enthusiasm for organizing a going away party for Bill who would soon be leaving our department.
A couple of years and several reorganizations later, I had long since moved on to a different position within the company, when I received a call from one of the five survivors. The caller told me she wanted to see me in person, which was surprising since, we too, had parted on uneasy terms. My management style must have been pretty warped.
We met in the hallway near my cubicle in the department where I now worked. She confided that Bill had suddenly taken ill a couple of days earlier and was not expected to make it. I was unable to respond, simply standing there in my cubicle with my mouth gaping open.
This was so completely beyond what I ever imagined she would say. She explained that Bill had exhibited flu-like symptoms and an outrageously high fever after a business trip out of state. He had finally asked one of his teenage boys to drive him to the emergency room since his wife was out of town. The hospital staff was already suggesting an autopsy be performed to determine the actual cause of his impending death. Bill died four days after contracting a mysterious illness.
I had never lost a coworker before and his passing brought reality into focus for me. When I think back on my years in business I wish I had been kinder, more understanding, less critical, more forgiving. Less inclined to gripe and complain. And yet Bill would have still been his usual self: unchanging, aggravating, often annoying, but we would have both laughed a lot more.
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Comments
That's a great comparison Cygnet. Our voices are different to us than to others. And yes we all could have been more productive with more cooperation had we been less competitive. In downsizing mode everyone is trying to stay afloat, while we watch our RIF'd comrades pack their boxes and get escorted out of the building. Things become really tense. Our customer was the internal user and we actually set records for productivity and turnaround rates during a simultaneous company effort to document all our processes. So with less people and more work we all stayed busy. Unfortunately the cutbacks were part of an initiative to streamline our processes, not due to profit margins. Some slogan like Do More with Less was the buzz word of the day.
Thank you for your insight and comments. Always a pleasure to hear from you. Good luck on NaNoWritMo very soon!
You are really on to something here, Peg. I hope you continue this series.
I have a sense that both you and I have been around the block a few times regarding jobs and careers. Unlike you, I have not taken the time to reflect on and put into writing my thoughts about those people who have prompted an introspective look.
I'm looking forward very much to reading the third...to the hundredth...in the series.
I hope I'll get to read some of your insights too as we both develop our niche here on hubpages. Careers do provide their share of material for drama. I'm sure you've seen your share of these play out. Names, characters, places and events are products of the author's imagination. Any resemblance to actual persons is strictly coincidental, blahblablah.
Really, thanks. Your uplifting comments have boosted my spirits and I'll come back to read this one again. Thank you so much. Katie #2 is in the final stage of development. Hope to publish it this week.












cygnetbrown says:
2 months ago
Wouldn't you say that our perceptions of how we see ourselves and the way others see us are a lot like the difference between how we sound to ourselves when we talk and how we sound to others. Have you ever noticed that when we hear ourselves in a tape recorder, we sound nothing like we think we sound? Have you ever wondered what your office could have been like if you hadn't been so competitive (In a negative way at that)and would have cheered each other on? If we really did have the customer's best interests at heart? Is it possible that if that had been the case, the organization you were in would have not had to cut back it's employees in the department from 19 to 5? This article really got me to thinking.