Don't Let Your Google Local Business Listing be Hijacked
57When someone says hijacking do you think of a terrorist barging onto a
plane and flying to Cuba? Well, that's not what we're talking about
here! We're talking about a nasty trick where someone steals your
business identity on Google Local Business.
How does this happen? Well it's actually pretty simple. Until you "own"
your Google Local Business listing anyone can come in and make changes
to it as if they were you.
When businesses are presented in Google the data is typically pulled in
from other on line resources such as InfoUSA or YellowPages. While this
is fairly bare bones information it should in most cases be an accurate
reflection of your business name, location and phone number. You can
find your information by searching on your business name or address in
Google Maps.
So, how can my listing be hijacked? Well it's simple. Anyone can go
into a Google Local Business listing and claim it as their own. The
hijacker creates a Google email address and then a Local Business
Account. They find the listing they want and change the phone number
and the URL of the business (or add one if there isn't one). The
hijacker also slightly changes the address so Google thinks it's
actually a new listing. Google provides for a phone verification
process and bingo your listing is high jacked.
Subsequent to this your business name could also be changed and you are
now gone from view by Google searchers in your locale!
While your business may still be found by other means a good number of
searches may be high jacked to the "new" bushiness phone number and
URL. This causes lost sales to you and potential confusion to
searchers. There has been some organized attempts at this in San Diego
to florists, locksmiths and Pay Day Loan operations. In the floral
instance the URL was directed to a Canadian on line florist who ended
up stealing quite a bit of business.
Is this happening a lot right now? No, however once the word gets out
it will occur more frequently. The real worry on a local basis is your
competitor changing your information (URL and phone number) to theirs.
They could even change the location to theirs and you would disappear!
How can I prevent this from happening? The most important thing to do
is claim your listing on Google right now. Create a Google Mail account
and then a Google Local Business account. You will confirm your
business listing to ensure it's accurate. Then, and this is the fun
part, you enhance it. Google allows for photos, videos, your hours of
operation, payment methods to all be listed. The more you do with your
listing the better off you are in helping your customers find you.
Don't delay, protect your business listing on Google today. Google
local search is becoming more important by the day. Don't be left
behind.
Contact Bainbridge
Business Press to learn how you can protect your business
listing.
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