Empowering Beliefs: To Empower People
50If you work in a business organization, you would have certainly heard your
bosses discuss the term employee empowerment and also wonder in hushed tones if
this would have an impact on the bottom line of the company. Unfortunately, just
like your seniors, many others believe that employee empowerment is a goal or at
best a tool that is to be used to increase growth and profits of a company. The
truth is, employee empowerment is an entirely new leadership and management
philosophy, one that successful businesses have been employing for years now.
This philosophy is about how people with the right kind of experience and
knowledge can be made to contribute to the continuous enhancement and success of
their organization.
Most smart businesses and smart managers have
realized the value of this principle for some time now and have tried to involve
their employees in all aspects of planning and execution. This way not only does
the employee feel more involved with the company but also feels more committed
and loyal to the organization. In fact, slowly, an environment, in which people
choose to work in different areas, contribute ideas and stay motivated, can
develop.
There is no specific way in which this principle is to be
implemented and depending on what employees and their managers feel comfortable
with, one can try various methods. For example, if there is a decision that
needs to be taken, in the new employee empowered environment, the manager may
act in the following ways-
* The manager may take sole responsibility about
the decision and inform the staff about it. This kind of approach is best taken
when there are regulatory matters to be decided like implementing government
rules and regulations, decisions regarding safety issues and generally any issue
that does not require any specific input from the employees.
* Some decisions
on the other hand, need to be made primarily by the manager but requires
sufficient employee commitment for it to be successfully implemented.
* In
the third case, the manager meets with all employees who have a stake in the
matter, invites input from them about what decision to make and why but the
final authority rests with the manager. These situations can always be a little
tricky since the employees may be under the impression that they are being asked
for their input only because they are to be involved in the final decision
making as well. Coming to know that they are to play no role in the
decision-making may leave them dissatisfied. Before meeting with the employees,
the manager should make it clear to them that the authority of making the final
decision rests only with the manager.
* Last but not the least, there will be
situations where the employee will not only be required to provide an input but
also have to make a decision along with the manager. Ideally, by then everyone
would have arrived at some sort of consensus about what the decision should be.
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