Folksonomies - a New Viral Marketing Tool
36A new consumer phenomenon is called "tagging" or "folksonomies" (short for folks and taxonomy). Tagging is powerful because consumers are creating an organizational structure
Here's how
for online content. Folksonomies not only enable people to file away
content under tags, but, even better, share it with others by filing it
under a global taxonomy that they created.tagging works. Using sites such as del.icio.us - a bookmark sharing site – and Flickr - a photo sharing site - consumers are collaborating on categorizing online content under certain keywords, or tags.
For
instance, an individual can post photographs of their iPod on Flickr
and file it under the tag "iPod." These images are now not only visible
under the individual user's iPod tag but also under the community iPod
tag that displays all images consumers are generating and filing under
the keyword. Right now Flickr has more than 3,500 photos that are
labeled "iPod."
Tagging
is catching on because it is a natural complement to search. Type the
word "blogs" into Google and it can't tell if you are searching for
information about how to launch a blog, how to read blogs, or just
what. Large and small sites alike are already getting on to the
folksonomy train. They are rolling out tag-like structures to help
users more easily locate content that's relevant to them.
Although
tags are far from perfect, marketers should, nevertheless, be using
them to keep a finger on the pulse of the American public. Start
subscribing to RSS feeds to monitor how consumers are tagging
information related to your product, service, company or space. These
are living focus groups that are available for free, 24/7. Folksonomy
sites can be also be carefully used to unleash viral marketing
campaigns - with a caveat. Marketers should be transparent in who they
are, why they are posting the link/photos and avoid spamming the
services.
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