HSBC Bank credit card india

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By fedrickthomson



India is our fastest growing market: HSBC

Global banking major HSBC is keen to expand its operations in India, which is its fastest growing market in the world, a top HSBC official said.

"There are a lot of opportunities in this country and it has been our fastest growing market. We achieved 64 per cent growth in the past fiscal," HSBC's country head Naina Lal Kidwai told reporters here.

HSBC is the largest player in the asset management business, with assets worth over USD 12-billion dollars under management as of now, including the offshore business, said Kidwai.

The bank has also plans to largely explore the business opportunities in different segments, such as insurance, investment banking, Naina said.

"All these sectors still remain largely under penetrated, which promises a lot of opportunities to the participants," she said.

HSBC had entered into an insurance joint venture with Canara Bank and Oriental Bank of Commerce in India, in which HSBC has 26 per cent stake, while Canara bank is the majority stake holder with 51 per cent stake.

Kidwai also pointed out the rapidly increasing prominence of the Small and Medium Enterprises (SME) in the domestic market is contributing significantly to the national GDP.

Check out the latest news on HSBC credit card in india.....


HSBC credit card fraud, women held for crime

A social worker, George (44), from Sri Colony, Neredmet, was arrested for misusing a credit card which was delivered to her by mistake.

"Due to a mistake by the courier company, a HSBC credit card was delivered to her instead of a retired government employee, Madhu Vasu," said Neredmet inspector of police A Bala Koti.

George immediately withdrew Rs 80,000 from the ICICI ATM at Neredmet. On November 27, Vasu lodged a complaint about the fraud.

HSBC is planning to launch its first premier credit card in Japan.

The new card will be available exclusively to HSBC premier customers for no annual fee. HSBC premier credit card cardholders will qualify for participation in the MasterCard moments service. This online service introduces the benefits and privileges being offered by MasterCard moments partner both overseas and in Japan. When traveling overseas, cardholders can avail themselves of specially selected luxury hotel resorts, spas and golf courses. In Japan, cardholders can enjoy discounts of up to 20% at select Japanese-style luxury hotels.

Goods purchased with HSBC premier MasterCard are insured up to a value of JPY3 million in the event of damage. Card issuance and management operations will be managed in corporation with Mitsubishi UFJ Nicos.

HSBC rings changes for small business

HSBC has reacted to falling customer satisfaction among small businesses by answering more calls at its centre in Leicester rather than passing them to India.

The move, which began two months ago but has just come to light, is one in a series of new initiatives designed to increase the bank's appeal to business customers. Now attractive offers with HSBC credit cards on every purchase of yours.

The decision was prompted by direct feedback about the experience of dealing with its India call centre and recent industry research by Taylor Nelson Sofres that showed a fall in customer satisfaction.

HSBC surges higher Q3 profit

HSBC Holdings PLC, the UK's biggest bank by market value, said third-quarter profits will be ahead of a year ago, as a higher-than-expected 3.4 bln usd charge for US loan impairment is offset by revenue growth.

The US bad debt charge was some 1.4 bln usd higher than would have been expected if first-half trends had continued, the bank said. Some 700 mln usd was related to US mortgages, with the remainder made up of branch unsecured loans and card portfolios.

HSBC said its total bad debts related to the US subprime mortgage market rose to 3.4 bln usd at the end of September from 2.6 bln at the end of June.

It added it also plans to change its US credit card charges to improve its appeal to customers. It estimates the changes will cut income by 50-60 mln usd in the fourth quarter of 2007 and by 225-250 mln in 2008.

HSBC set for PE play in India

The billion dollar private equity club is growing. Notwithstanding the presence of pure play PE majors, banks are also raising $1 billion India-focused funds through their PE arms.

Hongkong and Shanghai Banking Corporation (HSBC), which has global assets running into trillions of dollars, is the latest one to come into India with an estimated $1.1 billion for growth stage companies and real estate ventures.

According to company officials, HSBC India has recently raised a $500 million realty fund, which will run parallel to the growth fund investments in the range of $600 million.

Naina Lal Kidwai, group general manager and country head, HSBC India, said, "At the Asia PE fund level, of which India is an arm, we have recently closed a $1.5 billion fund. According to our estimates, 40 per cent of that is expected to be committed to India."

HSBC launches Marbles credit card brand

Europe's biggest bank HSBC Holdings has sold its Marbles and Beneficial branded credit cards in Britain to specialist lender SAV Credit Ltd. for 385 million pounds.

HSBC said on Tuesday the portfolios consist of 338,000 accounts and were not a core part of its strategy to grow its card business. The bank is one of Britain's biggest four card issuers, with over 10 million cards in issue using brands including HSBC and first direct.

HSBC acquired Marbles as part of its purchase of U.S. lender Household in 2003. Marbles closed to new credit card customers in April.

HSBC beneficial for rich customers

HSBC has launched an enhanced version of the HSBC Premier service for its mass affluent customers. The new HSBC Premier offers cross-border banking services where customers can take their accounts, credit history and banking relationships with them wherever they choose to live and work- subject of course to local regulations.

It also offers emergency encashment facilities across any Premier branch or centre, a single global emergency number which you can access anywhere in the world and swipe-based Internet Protocol phones which connects a customer to his home country call centre.

Customers will also have special benefits on their HSBC Premier Master Card credit card.

Premier customers have access to 250 international centres in major cities around the world and more than 6,000 branches with service points.

HSBC launches world's local bank account

HSBC on launched world's local account designed to provide global personal banking service to 200 million mass affluent including approximately 1.4 million such consumers in India.

Rolled out simultaneously across 35 countries, 'HSBC Premier', a comprehensive global banking and wealth management services, will enable these customers to access to 250 international premier centres and more than 6,000 branches with premier service points, HSBC said in a release.

Each location will have access to all the information needed to serve customers and provide local advisory services, it said.

The service offers seamless cross-border banking and the promise that customers can take their accounts, credit history and banking relationships with them wherever they choose to live and work, it added.

Data tracking operations scaled up by HSBC

The Hong Kong Shanghai Banking Corporation (HSBC) is beefing up its data tracking infrastructure in India by rolling out largescale RFID (Radio Frequency Identification Device) traceability solutions across its departments such as home loan, mortgage, loans and credit cards sections over two years.

Since the start of the bank's RFID drive six months ago, over 100,000 tags with unique IDs have been implemented, supported by requisite handheld data retrieval devices and antennae to implement a working RFID network at the bank's Chennai locations, industry sources said.

The RFID rollout, which initially started off with a pilot of 5,000 RFID tags, has been effected in the loan and mortgage sections of the banking giant to keep track of critical customer documents.

HSBC plans $600 mn Indian realty fund

London-headquartered financial services major HSBC is set to be the first foreign financial institution to raise an India-focused real estate fund. The banking major is planning to raise $500-600 million for the realty fund, with fund-raising likely to begin in the next few weeks, sources close to the development said.

"The bank is keen on getting a slice of the real estate market in India. However, the mandate of the realty fund would be such that a small portion of the corpus would also be invested in other sectors," said an industry source.

An e-mail sent to HSBC Global Investment Banking director and co-head Ravi Menon did not elicit a response.

The proposed fund would be the first India-focused fund for HSBC. It has been making private equity investments in India through HSBC Private Equity (Asia) Ltd.

Some Banks Never Learn

As subprime borrowers began to default on their mortgages in rapidly growing numbers this year, credit card issuers increased their efforts to sign up such customers with tarnished financial histories, according to a market research firm.

Direct mail credit card offers to subprime customers in the United States jumped 41 percent in the first half of this year, compared with the first half in 2006, according to Mintel International Group. Direct mail offers targeted at customers with the best credit fell more than 13 percent.

Yet, during this same period, defaults on subprime mortgages, which charge higher interest rates because the borrowers' blemished credit makes them bigger risks, rose significantly. In June, nearly 1 in 5 subprime mortgages were at least 60 days past due, and more than 1 in 20 were in foreclosure, according to First American LoanPerformance, a San Francisco firm that collects and analyzes mortgage data.

[…]

HSBC Holdings PLC (HBC) of London leads the direct mail surge, according to Mintel. Its mail offers to subprime households in the first six months of the year more than doubled from 2006. A spokeswoman said, "HSBC's card and retail services business is a full spectrum credit lender, providing credit cards to prime, near-prime, and subprime customers. We don't ever comment, however, on our proprietary marketing information.

HSBC won't be copycat on rate rise

He certainly won't be a price leader, and will be keeping a special eye from today on Mike Smith, who this morning starts the handover period for the top job at ANZ - Mr Smith having until now been Mr Davis's boss as head of HSBC Asia Pacific.

Adelaide Bank had moved to raise its rate on low documentation mortgages, but it was ANZ breaking from the Big Four pack that was significant.

"It would be a very courageous bank that leads the charge in increasing margins," Mr Davis said.

His comments come as the fallout from the global credit market turbulence begins to filter through the retail banking sector - with no one knowing how it will all pan out.

"Obviously, banks would love to increase their margins," Mr Davis said in a recent interview with The Australian.

"That means increased profitability, but if you move too early or too far you may see your market share slip."

But if Mr Davis is concerned about his former boss taking the helm at ANZ, he doesn't show it.

"I know the way Mike thinks," he said. "He's not going there to steer a steady ship. He will be going there to make his mark. He will be going there to ensure that ANZ fulfils its full potential."

Credit limits could rattle Sioux Falls

For all the talk about whether Premier Bankcard and similar credit providers use excessive fees to prey on their customers, there are equally concerned eyes fixed on keeping the lucrative card companies at the heart of the Sioux Falls economy.

The age of credit came to Sioux Falls in 1981, when Citibank opened credit card operations here after lawmakers eased state laws that limited the interest level that companies can charge. Banks set up call centers, selling credit cards to customers throughout the country.

Washington lawmakers are pushing several bills that would limit the high interest rates and fees that Premier Bankcard, HSBC, Citibank and others use to generate profits.

Lenders face scrutiny as complaints mount

Eva Gilbert, in the throes of divorce, fell behind on her credit card payments. Penalty fees swiftly kicked in, and interest rates soared. Her balance ballooned from $1,500 to $2,500 in three months and eventually hit almost $5,000.

Larry Fiddler, who had past credit problems, took a card from Sioux Falls-based Premier Bankcard. Before he used it once, he says he was blindsided with $200 in charges on his first statement - the result of set-up fees and initial charges reserved for customers with weak credit ratings.

Consider: First Premier and Premier Bankcard, with 1,105 employees, ranks ninth among employers in the city. HSBC, another credit card operation that handles some subprime lending, is 12th with 875 workers.

Citi, with 3,200 workers, and Wells Fargo, with 3,048 employees, have long been top 10 Sioux Falls employers. While neither relies heavily on subprime lending, each has the line of business and each is big in credit cards. Each has a Sioux Falls call center

HSBC Holdings plc declares 2007 interim results

30 Jul 2007 :

* Total operating income up 23 per cent to US$42,092 million (US$34,334 million in the first half of 2006).

For the half-year:

* Net operating income up 14 per cent to US$32,147 million (US$28,295 million in the first half of 2006).

* Group pre-tax profit up 13 per cent to US$14,159 million (US$12,517 million in the first half of 2006).

* Profit attributable to shareholders of the parent company up 25 per cent to US$10,895 million (US$8,729 million in the first half of 2006).

* Return on average invested capital of 18.4 per cent (17.2 per cent in the first half of 2006).

* Basic earnings per ordinary share up 22 per cent to US$0.95 (US$0.78 in the first half of 2006).

Dividend and capital position:

* Second interim dividend for 2007 of US$0.17 per ordinary share which, together with the first interim dividend for 2007 of US$0.17 per ordinary share already paid, represents an increase of 13 per cent over the first and second interim dividends for 2006.

* Tier 1 capital ratio of 9.3 per cent and total capital ratio of 13.2 per cent.

Emerging Asian markets to contribute significantly to HSBC

HSBC Holdings plc expects its banking business in emerging markets in Asia to grow in greater prominence in the years ahead, possibly overtaking some of the matured economies in terms of earnings contribution.

HSBC Asia-Pacific president and chief executive officer Michael R.P. Smith said it was exciting times in Asia for the banking industry and HSBC was positioning itself to take advantage of the changing global landscape in the industry.

HDFC and Citigroup had signed an operating agreement for cross selling of their products

HDFC Bank has not launched its own home loan products and instead, sells HDFC home loans for a fee. HDFC holds around 23.32 per cent in HDFC Bank. Citigroup recently increased its stake in HDFC to 12.3 per cent and nominated its representative on the HDFC board. Citi bank officially describes its stake in HDFC Bank as a financial investment.

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MRS. SUNITA SHUKLA  says:
2 years ago

APPLIED FOR CREDIT CARD ON 06/12/2007

Mukesh Sharma  says:
2 years ago

Dear Sir,

Ref. No. 200811990224

I have Received this sms on 30.04.2008 "HSBC alert : Thanks for applying for HSBC credit card. Your ref num is 200811990224.

But i have not received your credit card. I don't understand. why are you not sending my card.

One day your courier come he says i m just coming.But he didn't come .

We are surprising what is the services of worlds no. one credit card.

Thanks and regards,

your's faithfully,

Mukesh Kumar Sharma

Mob. No. +91 9971685648

RUPESH JAIN  says:
2 years ago

sirThis is my fourth message I regret to say you that i only once used my HSBC credit card. I did not receive any statement or alert from your end but when i received the statement there was some charges in the statement when I telephoned to your department i was assured that if i make the payment immediately my charges shall be waved and the next day your men had come and collected the original amount of my shopping done collected from me. But i am shocked when i recd my next statement thru mail i found still there is the old charges and also added the new late fee charges. I also trying to contact your delhi no s - 9910797373 and 23739696 but all time I receive the message that all lines are busy call later from last two days. I request you to kindly wave my charges and send me the reply with fresh statement of 0 balance. so that i can continue my card otherwise i shall be bound to destroy my card and put it to your skypak drop boxes. If i dont get the reply from your end in next two days I shall destroy my card and put it in dropbox.Yours Faithfully

Rupesh Jain4384 5999 1318 6929

faizal  says:
18 months ago

Myself is faizal, from pune, India.I have two HSBC credit card holder . My credit card number is 4384 5999 8863 8267 & 4384 5999 8785 2356 .

I did not used those credit cards till now, even i didi not taken outside of the enveloped cover. But unnesacarry i am recieving bills now.So i decided to cancell my credit card.

So i have given cancellation request on 25 june to pune through phone banking . That executive name is Mr.rahul.i clearly told him that" i need to cancell my credit cards".

And he told me that with in 7 days your card will be cancelled. On 4th july again i called them , One Mrs.Meenakshi has attended and told me that your card did not cancelled.

I asked her what is the reason, then she told me that With in 3 days your card will be cancell.

Again today i called them and one Mrs:beena has attended that phone , and i repeated again my card is cancelled or not. She is saying that no, then a i asked why ? .She told me that

with in 4 days your card will be cancell. then again i have one more request for cancellation . My request number is 100720084673.

I told her vary clearly this my last call , and i will be waiting for 4 days and i will call you on july 14, if the card is not cancelled with in that i will directly going to Court or media.

I learned one thing now , Hsbc bank is the one of the very worst bank i have seen,such a bad service, how to behave to customers really dont know.

This is my final information to you all, if my card is not cancelled with in four days directly i will give a strong complaint against HSBC bank pune and all executives which i have talk to

saswati sarkar  says:
16 months ago

Dear Sir/ Madam, Please be informed that My Card number 4384 599999987406 has been stolen from my handbag . Further this card was misused on the 2nd September at two outlets. The description of the transaction is as below. Date Time Transaction Amount 2nd september 6 PM Kailash Carpet Company( CP-Delhi) Rs.499 2nd September 7.30PM Nokia RealMS ( Delhi) Rs.35350/- Request you to please investigate the case & help me to get the reversal of the charges against the above purchase on my card. I have already blocked my card inform the call centre. I would sincerely request the HSBC Card, to invetsigate the case & match the signature on the charge Slip as the signture would not match with mine as per the bank records. I am sending you the copy of the email along with the FIR copy through courier. Hope you will be kind enough to take necessary action at the earliest as the amount is too big for me pay off. You can contact me for further details at 981801175 Regards, Saswati sarkar

Sreehari  says:
10 months ago

Initially when the card is offered, the marketing team assures it as a free card without any processing charges, joining fees, annual fees.. But you will be surprised to see all these charges coming in the first month.

When you complain and tell the bank that you do not require the card, asking for a settlement, the bank does not respond for months and sends a third party for extortion and harassment.

So the bank is indirectly responsible for all these fraudulent and criminal charges.Is there no way to stop these hooligans to do proper business?

Thanks and Regards,

Sreehari

Subhani Arifuddin  says:
10 months ago

Initially when the card is offered, the marketing team assures it as a free card without any processing charges, joining fees, annual fees.. But you will be surprised to see all these charges are levied again in the latest statement despite an assurance every year and reversal every year. If this is the procedure to be continued I would like to stop the relation with HSBC.

Subhani Arifuddin Card no. 4476 9212 0438 7587

john@sears  says:
4 months ago

How about this year(2009)? This hub was posted last 2 years,but this years has problem all around...

Daniel Bruno  says:
4 months ago

To Whom It May Concern:

HSBC is spending billions of dollars on a charm offensive to convince you to bank with it. At airport terminals around the world and in slick magazines, HSBC says they care about what we value and they are "the world's local bank."

HSBC Offshore (Jersey) wants you to believe that your personal data is safe and your banking details are confidential with them. . HSBC is selling its customers out. This blog blows the whistle.

The truth is that HSBC spreads misinformation about customer credit risk and then refuses to discuss its allegations by hiding behind HSBC Terms and Conditions. It cuts its customers off without explanation.

HSBC is so big now that they can afford to abuse and lose any single customer for no reason or any reason.

If you are a past or present employee or client of HSBC Jersey please step forward and share what you know.

Truthblow

Ehakota Madhava Ramnarayan  says:
5 weeks ago

Dear Sir,

I am HSBC Credit Card Holder bearing credidcard ending with no 8423 the present outstanding amount is Rs 2660/- payable before 3 Dec-09. I bring to your notice,that previous balance was Rs1660/- as on 3 Nov.-09,since i was out of station i could not make payment in time,when i received SMS from your office , really i was suprised to read the message stating that total amount due is Rs 2660/- which should be paid before 3rd of DEC-09. Also i don't receive statement regularly. It clearly indicates that whenever customer withdraws amount or purchase any artical through credit card ,then statements are regularly received, otherwise no statement only SMS even though outstating balance is NIL.However some amount is always been reflected in the SMS,and HSBC stops sending statement. As i said early that difference of Rs 1000/- is added. This how costomers are been cheated.

Two month passed i have not received mini ststement, yet whenever i call up the concerned, i get a answer that statement already sent to house address. This is the reply. PLEASE DO NOT CHEAT OR PUT CUSTOMERS INTO DARKNESS.

E.M.RAMNARAYAN.

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