Homeless Eviction and Prevention Fund
76Update on HEP Fund Policy/Protocol:
HEP Fund no longer deals in basic "Damage Deposit" or first/last month benefits in emergency situations for most clients who approach HEP these days. (I learned this, May 2009) I know you are thinking, "WTF??" and YOU ARE RIGHT TO THINK THIS WAY...services and agencies are failing more and more in this city.
Most people are being directed to CALGARY HOUSING authority for necessary damage deposit funds.
In my experience, Calgary Housing is one of the most inefficient services in the city. The wait list for white single males is well over 2yrs long
GOOD LUCK - but please keep TRYING if you are directed here...
PLEASE START contacting any sort of person who can ADVOCATE FOR YOU, write letters, start being as pro-active as you can about your situation...these agencies and services are failing the majority of people!!
KEEP TALKING - KEEP ASKING FOR HELP...
What marginalized Calgarians are going through in the "City of Wealth" amounts to "FINANCIAL ABUSE"
Jane and I are workin' on 'stuff'
Important Links
First, two well-written hubs, dealing with Social Justice and Human Rights topics:
The State of Human Rights in Canada by Jane Taxpayer
The Poverty Line and Welfare: Shish Kabob Statistics - Part 1: The Poverty Line also by Jane Taxpayer
And check it out - looks like Jane Taxpayer is starting a series of hubs...I'll update as this series unfolds!
This is important stuff to know before you even approach gov't agencies, people!
Now for those government links...These are mostly from the Alberta Government website
The Homeless and Eviction Prevention Fund
HEP Fund - Frequently Asked Questions
Alberta Works Contact Numbers and Office Locations, provincewide
How To Access HEP
Basically - you NEED an actual EVICTION NOTICE from your landlord in order to apply for Homeless and Eviction Prevention funds. You have to have passed your date of payment whereby your landlord can begin to take action against you for late or no payment of rental funds - so that the landlord can issue an eviction document to you.
Take that, along with your bank account statement, all your pertinent ID, job record details if you have a job, and bring it to an Alberta Works office.
Calgary South/Central - Downtown
10th and 10th Office - 1021 10th Avenue S.W. Phone 403-297-2094
It's open Monday to Friday from 8:15am - 4:30pm and is closed from noon to 1pm)
Calgary North
One Executive Place - 1816 Crowchild Tr. N.W. Phone 403-297- 7200. This office is near McMahon Stadium, along Banff Tr. If you take the C-Train - get off at the Banff Trail platform.
It's open Monday to Friday 8:15 - 4:30pm, closed noon-1pm.
Calgary East
Radisson Centre District Office - 525 28 street S.E. Phone 403-297-1907
Open Mon - Fri, 8:15am-4:30pm, closed noon-1pm.
Calgary South/Central Canada - Alberta Service Centre
100, 6712 Fisher St. S.E. Phone 403-297-2020
Open Monday to Friday, 8:15am-4:30pm, closed noon-1pm.
For After Hours Emergency Assistance
PHONE
1-866-644-5135
If HEP Fund Turns You Away
Here is a list of shelters, low-income related agencies and mental health resources with associated phone numbers for the Calgary area:
Calgary "C.A.S.H." - Calgary Association of Self Help (resources)
403 266 8711
Calgary Drop In Centre (shelter and resources)
403 266 3600
Exit Community Outreach
403 262 9953
Potential Place Clubhouse Society (has housing list for members)
403 216 9250
The Mustard Seed Street Ministry (shelter and resources)
403 2691319
Avenue 15 (for Youth)
403 543 9651
Awo Taan Native Women's Shelter
403 531 1972
Calgary Women's Emergency Shelter
403 232 8717
CUPS - Calgary Urban Project Society (get an advocate here!)
403 221 8780
Salvation Army Centre of Hope (shelters, men and women segregated)
403 410 1111
Salvation Army Booth Centre (Men only)
403 262 6188
Inn From The Cold (First priority for FAMILIES)
403 263 8384
Kerby Centre (specific, Seniors)
403 265 0661
YWCA Sherrif King
403 266 0707
Woods Youth Shelter
403 270 1742
Places listed by CMHA for advocacy:
Alberta Consumer and Corporate Affairs 403 297 5700
Alberta Government Ombudsman 403 297 5121
Alberta Government Services 1 800 403 427 4088
Alberta Human Rights Commission 403 297 6571
Canadian Mental Health Association 403 297 1402
CMHA Advocate 403 297 1402
Provincial Mental Health Advocate 403 310 0000 (gov't RITE number)
For the Provincial Mental Health Advocate, the government RITE number is listed. You need to select 'certification issues' category in the RITE system to access the Provincial Mental Health Advocate details.
A Failure Already?
Often Called 'a failure,' by conservative reports, Calgary's Homeless and Eviction Prevention Fund is, quite frankly, ticking off a LOT of people.
Both 'those who don't know' what it's like to be homeless or constantly on the brink of becoming homeless - and - those who DO KNOW the edge and beyond and who are TURNED DOWN BY HEP - are more than disgruntled over the fund.
The failure isn't the idea of the fund itself. It's a sorely needed fund but is a mode of assistance that was set up waaaaaaaay past the time of need for Calgarians. Sort of like the money is a pot to catch water in but the ENORMITY of the situation is like a hole in the side of the pot that organizers forgot to patch. Therefore, the water/money runs out - as far down as the hole reaches down the side.
As far as the water level - definitely some people have been assisted by the program, but a helluva patch is still needed to be sure that MOST of the low income Calgary population won't end up on the streets and needing to try and scoop water from the bottom portion of that same pot again.
Canadian government ideas that say 'too many people abuse the system, so it must be strictly limited' - help to compound the problem. Some of the criteria for qualifying for the fund are set way too high.
It should be HOUSING FIRST...then deal with preventative measures for health, mental wellness, addictions, etc., in order to KEEP PEOPLE HOUSED and keep helping them build their accountability and functionality in society.
HEP, when it DOES assist individuals - is merely cash in-hand, which immediately gets turned over to services that individuals require for housing.
A COMBINED effort on a large scale is needed here! With more than 2 government agencies on-hand!
OF COURSE a MONEY FUND is FAILING low income Calgarians...because they money gets turned RIGHT OVER to those who already have money...
PLUS - the government 'limitation' is set so high that INDEED - after being 'helped' by HEP, a person has NOTHING BUT a roof over their head.
Often (and this is NOT a terrible thing) funds are turned directly over to the landlord for a particular needy 'client' who accesses, qualifies for, and recieves HEP funds.
Forget about any other needs the person has.
If helped by HEP, then OTHER goverment services often WILL NOT ASSIST a HEP recipient - so, if a person needs food to go into the home - or furniture - or transportation - or medical products...the person has to hunt around like a skilled green beret for resources around Calgary that are NOT connected with government.
So is the fund really a failure?
Or is the general public being RIDICULOUS about both the needs of low income people and the way to solve low-income problems?
The fund is NECESSARY...but ALONE - it is definitely NO SOLUTION to low income and homelessness problems in the City of Calgary.
Help Each Other
A PLEA FOR HELP
I'm asking - for ANYONE who knows of services - good services - beyond HEP to contact me...
Or start posting on blogs and anywhere visible.
The reason:
Half the 'helpful' information to help homeless, low-income, marginalized people is practically UNDERGROUND!
Government does NOT display information transparently about 'services' that are truly helpful - in the mistaken belief that people will mostly ABUSE THE SYSTEM...
If more people were able to access helpful and necessary services and products, there would be less people in need - and consequently - homelessness and gross segregation of people would become less and less.
In efforts to try and build a 'helpful' hub, I have found that finding information about the process for accessing the HEP fund - probably the most necessary and 'helpful' part pertaining to the HEP fund (Doh 'how do I access HEP?') - is very difficult to find.
The best 'google' link I found from searching leads to a Government of Calgary web page with "Employment" topics as a main theme, not "Help for Preventing Homelessness and Evictions!"
Where is the 'helpful link leading to HEP fund details'? Why - it's all the way down at the bottom of the page, mixed in with a menu/directory of other service links...
Then - when I follow the link that says it is on the topic of HEP fund - it leads to a Calgary Herald newspaper article of about 200 short words that claim that HEP is a failure and this is all the fault of, basically, lazy homeless people and of people who abuse the government.
I found a similar fund for Germany and Norway, and also a fund in the mid-easter USA states easier than the fund for Calgary/Western Canadian HEP assistance. And those other-country links lead immediately to pages which tell about 'how to access services if you are in need.'
A search within the government pages itself turns out a "request not found" or a 'document not found,' however, most links from Google searches on the topc lead straight to Canadian government websites!
Searches for this special and high-profile (everyone has been talking about it in Calgary - everyone knows what this fund is about!) topic on the City of Calgary website lead to CRAIGSLIST ADS for rental units for goshsakes!
Go figure!
So again - if you know of a better way to put this information out, please let me know. This info at the top of this hub is the best I can do to, for now, to offer help for accessing HEP.
Are You Safe?
Do You have a remarkably stable job in or near Calgary and at least $4000 saved up in a savings account for emergencies?
If you do not have at least $4000 put away somewhere THEN YOU ARE AT RISK in Calgary of becoming homeless - if you lose your job.
The truth: jobs aren't stable all the time
The truth: if you get evicted, you'll need approximately $4000 to get set up in a different apartment.
An average cost for apartments in Calgary is around $900-$1600 per month. If you have to move, you'll need DOUBLE that amount to cover first months' rent plus security/damage deposit. High end cost, $3200 just for having a roof over your head.
Add 'hook up fees,' utility transfer fees, phone/cable/internet installation or transfers, and these will probably add up to somewhere between $400-$1000. Usually, when transferring services, if you've gotten behind a bit in payments, this is the time when your service providers will basically DELETE YOU/your account unless you pay up in full, so factor in on the high end here at $1000 for the transitions.
That leaves a few hundred dollars over for life-sustaining FOOD and things.
If you haven't been able to SAVE four grand - you might want to start attempting this, especially if you are currently disenchanted with your present job or feel, in any way, that your job position is unstable.
If you are one of the persons who believes that low income people aren't doing enough to prevent their own homelessness, RE-READ THE ABOVE...
You need to have a really, really REALLY GOOD JOB in Calgary at this point and time in order to even THINK ABOUT saving $4000 as a safety measure.
If you have a really, really, REALLY GOOD JOB in Calgary already and you DO NOT HAVE at least $4000 or $5000 set aside for your own 'potential emergency' and you are COMMENTING in derogatory fashion about homelessness and low-income-ness - perhaps it is time to take a really critical look at what you believe about homelessness and poverty.
Currently, the most INCAPABLE homeless victims are hitting the streets...
THESE ARE THE PEOPLE WHO "Never thought it could happen to me" because "I WORK" and "I STILL HAVE A JOB"
People in Calgary who suddenly find themselves homeless while still maintaining a job are THE MOST VULNERABLE victims of homelessness, in my opinion. These people have never had to or rarely had to enter the 'low-income-cycle' of associations, intake appointments, searches for advocacy, searches for food and shelter.
If you DO NOT earn enough money to save a sum of $4000 as an emergency cushion, and your job or life circumstances are the least bit unstable, please start contacting agencies and find out what is out there for you in the event that you become homeless.
I have met more 'job capable' people in 2008 than ever before who are now on the streets or in shelters and who HAVE NO SKILLS or coping mechanisms for wrapping their head around their own homelessness. These people seem to be almost entirely 'helpless' for a few weeks longer than people accustomed to living connected with low-income services. It takes some time for 'shock value' to wear off of a person who has never slept on a floor with 40 other people and been denied access to a daily shower because 7am was a bad time slot for them to line up for hygiene details.
It takes fewer bad circumstances for one to become homeless in Calgary than it did 10 years ago. It takes more money to prevent individual homelessness, so if you haven't caught on to this yet, please think critically here and take measures - even if you feel you're 'doing okay' - to know what to do in case you become homeless yourself.
Homelessness or 'low-income' status can apply to anyone who does not make more than about $20, 000 per year.
If you do not make well over $1600 per month and are able to provide for your every need with this much money per month (impossible if your rent is even $1000 per month!), then YOU ARE AT RISK OF HOMELESSNESS.
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Comments
Hi BrianneRose,
Thank you for coming back to comment! People need to know that the HEP fund is still NOT WORKING OUT for a great many people who desperately require the assistance!
HEP is helping some people - like your neighbors - but something is still very wrong with the Canadian assistance programs.
Is there a way that you can get an agency or group to advocate for you?
As a landlord, HEP is great. It does help alot of people who were truely in financial situations that needed immediate help. Most of these people have never been back.Most anyway, some people do abuse it or get rejected for using it multiple times.
tell me why if they say they will help why am i homeless now
i had my papers in order and with four children. Staying at my brothers' is hell.
I don't know, 'lostmyhome,' why they say they will help and then people still end up homeless. Gov't and the public in general needs to take a really thorough survey of this homelessness problem. Many methods already implemented by gov't for this problem are simply outdated, ineffective, I think, but authorities are just pressing old methods into service with more force.
Sorry to hearr you are having to stay with your brother. Did you just go one time to the HEP fund location? Can you try again?
if you cant find or keep a job go live with your parents or a friend. If you are lazy they will soon kick you out also. Or better yet go to Vancouver they have a free methadone and free needles and disposal boxes. Lots of places to live and lots of psychiatrists giving out drugs too.
Bill, ya need to shake your head...you could be next in line at the soup kitchen - unless you have 3mo worth of bill payments, rent and such all saved up in your bank account - don't get hurt at work, don't have any family members who get robbed or suffer health problems, addictions, mental health issues, etc, which might put the $6000+ you SHOULD HAVE in your bank account right now, saved for 'practical purposes and a rainy day.'
I do not live in Canada, but your article is good. Good Job, on putting it together. I have started to write articles on Motel Families,here in the U.S., and will soon be putting together another article. Again, Great Job!












briannerose says:
14 months ago
HEP, IS a joke I went there with all required documentation and I have 2 children and no job right now. I have been looking for work but still have not heard anything back. I went to HEP to get help paying my rent which is now 3 months behinde again and they said no. The people that live above us have 4 cars and 4 jobs and 4 adualts and 2 children living in the apartment, I saw them there they walked out with a cheque in their hand to pay their rent. How is it that they can get jelp and I can not. I am so angery with this system. I have paid my taxes and I have worked all my life how is this good for the people that need help.