How to Get Warranty Service After Circuit City Closes
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If you currently have a Circuit City extended warranty or replacement plan on any purchase, you will still be covered when Circuit City closes its doors on March 8th. Since these extended warranties are backed by a third party insurance agent, Assurant, they will take on the liability of any issues, service or replacement you may need under the terms and conditions of the warranty you purchased at the store.
Depending on the type of warranty you purchased, certain terms of service may change. The first thing you should be aware of is that if you have carry-in service on an item, most notably TVs or computers, you will be given alternative drop-off locations in your area should you need service. Assurant will mail out these drop-off locations and instructions to warranty holders. You can also call them to find out where in your area you would need to go to for carry-in service on your electronics.
During the liquidation sales, extended warranties will still be offered on any product at a Circuit City store that comes with one. These warranties will exclusively be through Assurant as opposed to Circuit City. If you have any questions or concerns, associates will be able to answer these at the store or you can call 1 – 800 – 555 – 4615 or 1 – 800 – 286 – 0470. These two numbers can be used to answer questions, address concerns or for you to find out more information about how extended warranties will be honored after March 8th.
If you no longer feel confident in your warranty through Circuit City, even though your items will still be covered after the company closes, you can request a prorated refund by contacting Assurant directly. Your service plan will be prorated from the day of purchase, and you will generally receive a check for the remainder within eight to 12 weeks.
Circuit City Liquidation in the News
- Protests planned at local homebuilderThe Oakland Press2 days ago
A couple hundred people plan to demonstrate at Pulte Homes Inc., based in Bloomfield Hills, to protest the homebuilder’s lending and construction practices.
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