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How to Use The Telephone Effectively

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By Teresa McGurk


I am soo sleek
I am soo sleek

Tools for Effective Communication

We begin with an old black phone. A heavy, late sixties model. I remember the feeling of satisfaction I could get by hanging up on someone -- much more satisfying than ending a cell phone call mid-sentence, although we'll get to that later -- by slamming the receiver back into the cradle. A good noise, with a little "ding" at the end, as the bell inside it was jangled. While I had always liked the even older phones that you can see in black and white movies -- the ear piece on a cord, and the rest of the machine on the wall like a payphone -- I had to admit that the heavier 1960's model had specific advantages for anyone genuinely interested in effective telephone communication.


You see, there are two ends to every telephone line, and two homes in which the communication would be effective. First, the person at the other end would hear the "tchk -d-dnnnnnnnnnnnn" of the call ending with its wonderful click into the finality of the dialing tone. But the speaker also got to enjoy the added histrionics of hearing the phone slamming down at her end, and knowing that her point had been made. I do miss those old phones. The receivers were also useful for tapping the dog on the head when he wanted to go out in the middle of your conversation with Aunt Cissie about the protagonist of her latest Mills and Boon novelette (Yet Once More, O Passion's Prison) -- a communiqué he quickly understood to mean "not now, Questing Beast." Furthermore (is there no end to the adaptability of this machine?), the body of the telephone could prop doors open safely, letting summer breezes waft into the house, and sending a signal back outside that yes, you were home, and visitors would be received while this pennoncel was in place.


can yer hear me now, eh?
can yer hear me now, eh?

Cordless Phones

I'm going to skip right past trim-phones.  We all remember those puny, lightweight little chirpers.  Silly stuff for people who whistle and think that the sun shines behind every looming cloud.  No; let us move forward to the cordless revolution, and the advent of the carefree "I can walk everywhere, including into the bathroom" attitude.  Since the receivers have to hold a battery, they command some respect in the heft department.  Thus, they quickly became the perfect instrument to throw at your partner, if he happened to be in the room, and at the wall, if he didn't.  I would like a tally of how many sales people at Circuit City had folks come in to buy a replacement phone because "that daft bird threw the phone out the window of a ten storey building." 


'ello moto yersel', Jimmy
'ello moto yersel', Jimmy

And then came the cell phone

Not known for its usefulness as hammer, doorstop, or projectile (unless you manage a direct hit to the corner of the eye, say), the cell phone has diminished the instrument's effectiveness as a tool for physical communication, and made it a weapon of more stealth and passive-agressive tendencies. Your spouse, six sheets to the wind, is unconscious and drooling lager on your favorite duvet. Take his photo on your cell phone and post it to the web. A great way to say I love you. Or, in a crowded doctor's office waiting room, download annoying ring tones until everyone is just as miserable as you are that you have an STD (oh well -- that's what you get for dialing direct). This sends a clear message to those around you, and indeed someone may even let you go in to see the doctor in front of her, at the behest of the room.

Text someone while an annoying co-worker is trying to explain this week's spreadsheet to you. This indicates that you have far more important tasks to attend to, and that you are capable of multi-tasking with ease. Or, in a meeting, record "notes to self" on your cell, to let everyone know the contempt with which you view their PowerPoint Presentation on the correct manner of sealing office envelopes. Finally, another favorite, set your phone on "vibrate" while in a meeting, have someone call you, and smile. A lot.

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goldentoad profile image

goldentoad  says:
9 months ago

I smile alot, probably more than others.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

I would expect nothing less of you, grasshopper.

review909 profile image

review909  says:
9 months ago

technology is really fast changing..and lucky are the young ones to experience life as easy as they want with these innovations in technology.

Shalini Kagal profile image

Shalini Kagal  says:
9 months ago

From coffee makers to telephones? Teresa - you're a Jill of all....btw, love the new avatar - tho' I miss the smiling face :)

goldentoad profile image

goldentoad  says:
9 months ago

I dig the new avatar too. Not as sexy as mine, but it works well.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Why thank you, Shalini -- I thought I just needed the gravitas that Master Splinter brings to these proceedings.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Yep, GoldenT: y'ourn a mite purty.

C. C. Riter  says:
9 months ago

Great nostalgia here. Those were the days when everything was overbuilt. I never hit my dog in the head though, shame, shame. A few of my kids, sure, for interupting, or maybe my wife, maybe I said.

Love your ratty avatar but not as sexy as your other one. Too bad splinter isn't holding one of those phones in his hand.

Jewels profile image

Jewels  says:
9 months ago

Hello! Hello? Is anyone there? Helllloooooooooo? Yooohoooo? bip, bip, bip, bip, click.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Thanks, CC -- but I know I'll never be as sexy as the toad in his latest pic.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Sorry, Jewels -- the number you dialed has been disconnected.

Cris A profile image

Cris A  says:
9 months ago

but still I wonder what would life be like without them. i mean i'm not as brave or bold with my face seen! i wallow in anonymity unless the other line's got caller ID. :D

C. C. Riter  says:
9 months ago

Damn if she didn't cahnge her looks agin! Face looks mighty familiar. Definately no Irish either.

Jewels profile image

Jewels  says:
9 months ago

Oh no........ I missed the message. It wasn't verbal, it was his holiness, messages from above. On knees bowing head!

C. C. Riter  says:
9 months ago

Cute dog Teresa

dineane profile image

dineane  says:
9 months ago

I remember my grandmother's old, black, rotary dial, almost like you have in the picture, sitting on the "telephone stand", next to the staircase, with a shelf underneath for the phone book.

I agree completely - it's not nearly as satisfying to hang up on someone anymore. But it does come in handy now and then to say "I lost my signal."

As someone who works in the telecom industry, I've had a hard time adjusting to the day when telephones were simple - pick up the handset, dial, get connected...99.9 % of the time. Now, everthing is "converged." 99% of the time it's just like Windows - "Reboot, and Try Again".

Laila Rajaratnam profile image

Laila Rajaratnam  says:
9 months ago

Teresa..oh..the joy of hanging up with a bang..hmmm..the feeling was great!Banging down the phone had much more effect than words..I still have that black phone which belonged to my mother in law as a souvenir!:)

Elena. profile image

Elena.  says:
9 months ago

Tesera, I love the uses of each type of phone, hitting the dog on the head, throwing at partner, gathering evidence via the camera :-) Setting the cell on vibrate and smiling --a lot-- during a meeting sounds tempting! I wonder if I could get away with it! Laugh!

Elena. profile image

Elena.  says:
9 months ago

BTW, where's the profile pic from? :-)

Shalini Kagal profile image

Shalini Kagal  says:
9 months ago

Hey - where's Teresa Ninja Turtle gone??? :D

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Tanks for stopping by, guys. Dineane -- you're right: I don't ever remember trying to call someone and not getting through with an old landline (unless it was a transatlantic call). I sometimes find myself driving around now, just to get a signal. Progress. Huh.

I was having a riot last night with deciding which profile photo I liked the best. So I just went back to the old one. Master Splinter was cool, though, wasn't he?

Peggy W profile image

Peggy W  says:
9 months ago

My parents shared a party line in the country prior to private lines being available. They knew the operator by name. There would always be several people on the line at once.......some just listening in on other conversations. Those were the days!!!

C. C. Riter  says:
9 months ago

I remember those too Peggy, it was awful.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

I can't imagine having a party line -- now it's just the government who listen in. . . :)

Frieda Babbley profile image

Frieda Babbley  says:
9 months ago

Oh brilliant. And great comments too. I LOVE the older phones. In fact when I see them at the thrift store I often pick them up. They don't work, but it's the nostalgia I'm after. I have them placed randomly about the house so the kids can play with dialing. Shame that soon no one will remember the crrrrcrrrrcrrrflp of the dial, that great feeling under your finger, the trouble with disconnecting when your reciever is on the fritz, and yes, that wonderful bam when you're pissed! Great hub idea!

mulberry1 profile image

mulberry1  says:
9 months ago

The old phones; they were like the black boxes on airplanes...they will be the fossils discovered by archaeologists thousands of years from now. I'm sure they will be able to decipher their many uses just as you've described!

The Real Tomato profile image

The Real Tomato  says:
9 months ago

Passive agressive...I love it!

I still have my old rotary dial phone, when I pulled it out of storage to use years ago my kids looked perplexed..."how does it work?" they asked. I demonstrated and they gave a horrid expression..." that would take FOREVER to call someone!"  I responded bluntly, " I used it when I had more patience"

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Thanks Mulberry, Real Tomato, for stopping by. Yep, I had a box full of the old fossils when I cleared out my house -- I forgot to mention my Mickey Mouse phone, that used to drive people nuts when it rang (I took it to my office at the university and installed it there for years, just to annoy folk).

fyxer profile image

fyxer  says:
9 months ago

dialing the numbers and watching the dial spin back in place that's what i missed.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Yeah, that was cool -- unless, like me, ya were always dialing the wrong number -- then it seemed to take forever before you could start again. . .

Lgali profile image

Lgali  says:
9 months ago

very good tips

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Thank you, Lgali, for taking the time to write a review.

Rochelle Frank profile image

Rochelle Frank  says:
9 months ago

Lgali is soo good about that.

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

She is great, isn't she?

Proud Mom profile image

Proud Mom  says:
9 months ago

Party lines!!! Frustration at it's finest. I remember begging for call-waiting in high school because SOMEONE was always on the phone.

I want one of the heavy wall phones that the cord stretches for miles. The cheap ones now a days pop off if you take even one step too far. The head bandage is hard to explain at work the next day because no one understands why you don't have a cordless.

And PLEASE don't take the phone in the bathroom when you call me. I can tell the difference in water running in the sink and it running somewhere else, trust me......

This is great, Teresa!! Your humor at it's finest!!

Teresa McGurk profile image

Teresa McGurk  says:
9 months ago

Thanks, Proud M-- I know: do folk really think we can't tell the difference in the sounds? GIves a whole new meaning to the old expression to give someone a tinkle (on the phone) -- that's a British one.

glassvisage profile image

glassvisage  says:
7 months ago

How funny! It seems like such a simple thing to write about - using a telephone! - but you prove that there is much more to phones and the corresponding technology than one might think. Thanks for including so much information about a variety of types of phones

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