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How to develop basic communication skills for someone suffering from Social Anxiety Disorder for 20+ years

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By Lisa HW


Techniques to Try

As all disorders do, social anxiety disorder can be present in varying degrees. Medication may help some sufferers, although that may not be the right approach for all.

The following techniques are not associated in any way with any psychiatry-based approach to dealing with social anxiety disorder. They are simple techniques that anyone can use to feel more comfortable, become more sociable, and communicate in social situations.

Whether or not they are techniques can be put into practice by any one individual with social anxiety disorder depends on the individual and degree to which his social anxiety disorder hinders his functioning.

Technique 1:

Tell yourself that many people feel some degree of discomfort or uncertainty among strangers, and assume the stranger you encounter is just like you. Decide to treat that stranger the way you would like to be treated, and think of some small way to make him feel more at ease.

When you call upon your altruistic nature and take it upon yourself to be the one to make someone else feel a little more at ease you gain confidence, as well as take some control over the awkward situation.

You don't need to wait to meet someone new to use this technique, and practicing using it offers you the chance to experience social situations in a new way. Depending on the amount of time you spend with a stranger, and depending on the situation, think of appropriate ways to practice this technique.

For example, if you are in a long check-out line at the store, find some small, friendly, comment to make to someone nearby. It doesn't need to be more than that. The key is that you are the one to make the comment. Usually, the other person will respond with a similar comment. If he only smiles or acknowledges in some other way that's fine too. You aren't looking to make a friend. Your aim is to add warmth to a cold or dull situation.

While standing in lines look around for something that strikes you. In a store, if there's a big crowd make a comment like, "Everybody must have decided to come shopping because it's raining today." If there's something at all interesting, make a simple, brief, comment about it. For example, if there's a fidgety baby comment, "Even he's getting tired of sitting there."

Something else you can try is to offer to help someone in line. If someone is having trouble reaching something in his carriage, offer to help. If an elderly person is waiting in line behind you offer to let him go ahead of you. If you see someone drop a coupon be the one to say, "Did you notice you dropped that?"

These extremely minor interactions can be a safe way to practice, starting small. One of two things should result: Either you will gain a little confidence over time, or else you will become a little more skilled at overcoming your own discomfort.

If, on the other hand, you're in the doctor's waiting room you will have a longer stretch of time with strangers. On the one hand, there is no need to try to keep up a long conversation. On the other, this is a good opportunity to try to warm up the situation with a slightly "ramped up" comment.

Keep in mind that people often welcome a comment when they've been sitting in silence for too long. If, by any chance, the other person close by is someone who prefers not to chat that's fine. A simple comment isn't too offensive to such a person, as long as it remains a simple comment (rather than an attempt to engage him in conversation). What this means is that the person nearby either welcomes a little chat (in which case he'll respond enthusiastically and with relief) or doesn't want to chat (in which case he'll give a quick reply without encouraging further comments).

Use this technique any time you have a long wait around other people. Sometimes the other person will lead the conversation past your original comment, in which case what to talk about will be decided for you. Sometimes genuine conversations can come from these encounters.

What kind of comments are there to make to strangers in a waiting area? Look around. If there's wallpaper comment on how you tried putting up that kind but it was too difficult. If there's art, ask if the other person knows who created it or where it may have been purchased. If there's a bird outside the window say something like, "I'm watching that robin out there. It's bringing some kind of fabric to it's nest." (This kind of comment may encourage the other person to tell a story about the robins that build a nest in their yard, or the squirrels that invaded their loft, or a special they saw on the nesting habits of birds.)

Conversation subjects are in the ear of the beholder the way beauty is in the eye of the beholder. All you need to do is make a comment about something, and the other person will take the subject in some direction for you.

As with the briefer encounters in places like check-out lines, these longer encounters will offer practice at feeling comfortable talking with strangers. As you gain enjoyable experiences in settings with strangers you may find your thinking begins to change about these settings.

Technique 2:

Develop a mental library of things small things to say. Go over all the times you've ever waited in lines, been in a crowd, waited in waiting areas, been on a bus, or entered a roomful of party go-ers. Think of simple things you could have said. As you think of things you could have said you will probably come up with a set of standard things on which to comment. For example, the weather, the temperature in the room, the crowd, the length of the wait, a disaster in recent news, the other person's adorable child, the other person's pet, the decor, the last time you were there, etc.

Keep in mind that these should be neutral or positive remarks, unless you comment on an unpleasant situation with a little humor.

Once you have come up with your set of standard types of remarks think about them regularly. Think about them in the shower or on your drive to work. After a while you will have a set of basic types of remarks ready to adapt to future situations and use.

Technique 3:

Use gentle or dry humor. Not everyone likes life-of-the-party humor initiated by strangers (and we all know you are not the life-of-the-party anyway). Crude humor or mean humor don't go over well in situations with strangers. Gentle humor, used sparingly, can make a stranger laugh. Sometimes the stranger will come back with his own humor and make you laugh. Experiencing shared laughter with a complete stranger is a very positive experience.

I recall one afternoon I was shopping at a drug store for Halloween candy. Another woman was selecting hers, and she reached in front of me to look at one the bags of candy. She said excuse me, and I knew I had been standing there for quite a while. I simply said (with a dry-humor tone), "I need to find the kind I like because I'm going to eat the left-overs." My remark hit home for her, and she began laughing hysterically. She came back with her own story about how she waits until 7:30 to start eating the Trick-or-Treat candy, and we were both laughing. The simple act of picking up a few bags of candy had turned into fun for both of us.

If you are the kind of person who has a dry sense-of-humor share it with people you meet. Again, all it has to involve is a simple comment. Again, after you accumulate enough of these enjoyable experiences with strangers you will start to feel differently.

Technique 4:

Make it a point to make just a little chat with store clerks, servers, and others working at places you do business. That can be as simple as something like, "Ooh, I thought I lost my debit card," or something a little friendlier, like, "You must be tired by the time it gets to be this time of day." You can comment on things like the store's new debit card machines ("Hey - are these new? I like them.) or, again, the crowd or lack of it ("There's nobody in here tonight. Aren't you usually busy Thursday nights?) You don't have to hold up lines with conversation. A simple comment will give you practice (and get you better service much of the time as well).

Technique 5

Know your limitations but make the most of what you're able to deal with. Don't expect to give a speech to 500 people in the near future (or maybe ever). Break down the types of social situations and know which ones give you the most trouble.

If you're fine with one-to-one talk practice anyway. If you're comfortable at a restaurant with two friends, remind yourself that situation is not your problem. If parties overwhelm you keep in mind that all large groups of people are made up of smaller groups of people or else individuals. Plan to concentrate on functioning well with one stranger or in a small group of strangers. Remember that the largest of crowds (a theatre audience) are usually a matter of large numbers of people who are alone (so nobody needs to socialize) or else made up of people who are with friends or family (in which case, you will be with your friends or family too).

Remember that the talking with strangers does not require sharing personal information. All it takes is a casual remark - not "sharing".Remember that talking with new friends requires a little more sharing but not sharing of personal thoughts, feelings, or secrets. Essentially, the depth (or shallowness) of your remarks should be in proportion to the depth (or superficiality) of the "relationship" (which, in the case of stranger, isn't a relationship, but an encounter).

Comments

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akeejaho profile image

akeejaho  says:
2 years ago

These are excellent suggestions. Nicely done. I like this Hub!

RainbowRecognizer profile image

RainbowRecognizer  says:
2 years ago

This is very good! Sometimes breaking out of the shell is just that... a process. ;)

David Canyon profile image

David Canyon  says:
2 years ago

That's great advice, but, I have this problem with the usage of grammer when in situations that require social interaction. When someone asks me something or the few times I make a first move at conversation...it's like all the things I want to say are rushing around in my head and what comes out of my mouth is basically confusing to the other people (and sometimes I comfuse myself) and they give me this obvious "Huh?" look, then my face starts to burn like fire as I know I'm blushing with embarasment. This also happens to people I interact with daily at work.

My written english is great, words just where there supposed to be...making sense, but my verbal english is a bunch of jumbled words coming from my mouth...why is that? How can one write near perfect english, but can't put words together in a sentence (verbally) to make any sense?

Thanks for the great advice...if I could just conquer this problem I could start to put it to use.

Lisa HW profile image

Lisa HW  says:
2 years ago

I may not be qualified to guess about how you should try to deal with that, but I'll take a shot (as long as you understand I'm not a professional in this area).

This may be easier to say than do, but I would think your main aim should be to learn to be ok with your difficulty getting the words out. People understand when someone has that kind of problem, but you need to understand, too, that if they get the "huh?" look that's a normal response and ok. It doesn't mean they think less of you or expect perfect speech. Look at President Bush. He has a problem talking at news conferences, and the whole world jokes about it. Still, that hasn't forced him to hire someone else to speak for him. He just stands there and flubs his words on camera, and in front of the world. Even if there are some jokes, most people really do understand that he just has a problem in these circumstances.

I wonder if you could remind yourself that you have a problem with talking sometimes, and it is no more or less a problem than something like dsylexia or even needing eyeglasses, you may be able to realize that it is not anything to be embarrassed about. If you're dealing with people at work just say, "You know me, I sometimes short-circuit when I try to talk." Make light of it if you can. Try to see it (at least for now) as a minor disability, rather than an embarrassing inadequacy.

I have no idea if it would be possible for you to eventually overcome the talking problem, but if you can change how you view it, be more comfortable about how you present it to people, and even just accept that it's something you have; maybe you could reduce the red face. That comes from being embarrassed.

It would seem to me that when dealing with your response to your surroundings, whatever brain chemicals may get going to further throw you off, etc., it would be like trying to untangle a mess of cords. It can look overwhelming and impossible to clear up until you find one, simple, end and start to free up that part of that one cord, one inch at a time.

It would seem to me that (if it is at all possible to improve your problem) you can't look at the whole picture and try to improve all at once. I would think you need to take the simplest thing that is in your control (in this case, your view of your talking problem) and try to change just that. If you can do only that and no more "untangling" of your problem, at least those "cords" would just a little less tangled than they are now.

You are judging yourself, and you seem to think others judge you more harshly than most people really do. Maybe you had kids in school tease you (but they were kids, not adults). Maybe you've lived with some relative who is generally critical of you, and you've learned to be critical of yourself. Whatever the reason, you need to unlearn being so critical of a perfectly understandable and common problem.

There is at least the possibility that if you could become comfortable with your speech issue, then maybe the red-face thing would improve a little after a while. If, by any chance, that were to happen you would get used to not being as nervous dealing with people, which could (maybe), in turn, make you relaxed enough to speak a little more easily. Again, I don't know. Some people with social anxiety disorder take medication so they can function better. It's not for me to assume your problem is completely within your power if you're at the mercy of brain chemicals.

Still, I can't help but think if there is any way you can overcome your problem, this approach may make sense. If such an approach were to work it would take time because you need to make "new thinking" your "natural thinking", and then you'd have to have those more comfortable experiences to further change your response to social situations.

I have no idea if my suggestions would work, but if you haven't already done this, maybe you could read up on social anxiety disorder and possible ways to deal with it (without medication).

David Canyon profile image

David Canyon  says:
2 years ago

Thanks Lisa...That makes alot of sense. I think you hit the nail on the head...I was critically judged all the time growing up...through the bulging, angry eyes of an alcoholic father.

It's like you said...I'll have to develop a new way of thinking, then make that "new thinking" my "natural thinking"...long process indeed, but one has to start somewhere.

mishuexpert profile image

mishuexpert  says:
4 months ago

Nice hub with some good points. Thank you for sharing your hub.

Mishu

Lisa HW profile image

Lisa HW  says:
4 months ago

mishuexpert, thank you. :)

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