I have encountered this problem several time so I figured I would put a solution out there. The problem that on newer computers that come preloaded with Microsoft Office 2007 they are not including an installation CD for Office. I have seen this with HP, Dell and Lenovo. If you need to rebuild the computer to solve a problem or have a hard drive failure, they are not providing a CD from which to restore MS Office 2007. The Install key is usually on a Microsoft sticker on the outside of the computer case but without the CD you need to find another way to get the software. I found it on the web but it was not easy.

To download the software install package for Office 2007 you go to http://www.microsoft.com/office/backup

You will need to put in your purchase date, Office package and the install key (usually found on the side of your computer).

 You only need to download both files if you have the higher levels of Office (Small Business, Professional or Ultimate). Even then you only need to download the second file if you plan on using additional capabilities such as Business Contact Manager.

I hope this helps you with this issue. If you need more help please feel free to contact us:

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