How to succeed at your job
53When I worked at an assisted living facility I learned alot about job retention. And being a great employee.
My boss used to say I would "complain according to Hoyle". I would go into his office with my issue... and I would state my intentions:
- I am here with a complaint
- I see a problem
- I just need to vent
Then, I would always have a solution at the ready. If I had a complaint that was real enough to go to my boss, I would rather have a solution or two ready too, so he would know I'm willing to work towards fixing it rather than just complaining. If I was just venting, he understood that I just had something to get off of my chest and would rather talk it over with him behind closed doors than go mouthing off to my co-workers.
Of course, not all bosses are likely to appreciate the venting sessions, so perhaps you could save that for a friend or significant other.
When you go to your boss with solutions, make sure you've thought it through and done your research.
Ok... aside from complaining according to Hoyle... a few very important tips.
- Show up to work on time, or a few minutes early
- Try to keep missed days to an absolute minimum
- When you have a scheduling conflict, talk to you boss AND co-workers to try to work it out. Your boss' disposition will dictate in which order to handle this--some prefer you go to them, then the co-workers, others prefer you handle it, then let the boss know.
- Don't take your home life to work!!! I can't overstress this. Sometimes at work we talk about our spouse, children, vices, etc. It is ok to share milestones, to a minimum. If your child is graduating, then share, briefly. However, never ever talk about a drinking or drug problem, even if it is in the past.
- When you make a mistake, own up to it. Tattle on yourself before anyone else can.
Each job has it's own protocols, and you should make it your business to feel it out, but unobtrusively. Be pleasant with your co-workers, and make your working environment nicer for everyone.
One final note. Yes, make a nice working environment. But don't sell your soul for it. Stand firm, be true to yourself. Don't get walked on, but don't be aggressive either.
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glassvisage says:
18 months ago
This is very true! I learned from many bosses that the best strategy is to be straightforward without sugar-coating or anything. Well said.