Human Resources Management-
(Some of these may be incorrect, if so... PLEASE leave a comment and I'll fix it for the next group!)

1.The human resource function can influence corporate performance by…

a.    Hiring the best people
b.    Creating appropriate polices and systems
c.    Coaching managers
d.    Staying current in the field
e.    All of the above

Answer - E

2. When companies consider their human capital they would define them as…..

a.    Rare
b.    Scarce
c.    Not easily imitated
d.    Not easily substituted
e.    All of the above

Answer - E

3. The best High Performing work systems will ideally encompass….

a.    technology, organization structure, people and processes all working together
b.    Leveraging technology to its fullest
c.    An active benchmarking process
d.    Having the very finest management team
e.    All of the above

Answer - A

4. When creating a staffing plan, an organization should……

a.    Assess current staff and figure out who will probably leave
b.    Consider the historical turnover rate
c.    Fully understand the competitive environment
d.    Attempt to shift resources where they will be best utilized
e.    All of the above

Answer - E

 
5. The primary function of human resources is to………..(Choose best answer!!)

a.    Do whatever management needs done
b.    Stand up to management and advocate employees
c.    Make sure all the local and federal regulations are complied with
d.    Balance the needs of the organization with the needs of management and employees
e.    none of the above

Answer - D

6. When considering what Diversity encompasses, we primarily think of…….

a.    Race
b.    Race and Gender
c.    Race, Gender and Ethnicity
d.    All the factors which comprise an individual
e.    None of the above

Answer - C

7. Reengineering work processes from a human resource perspective most often encompasses…..

a.    How HR will achieve its goals
b.    Processes and systems used to achieve the HR goals and objectives
c.    Processes, systems, tools, vendors and potential outsourcing opportunities
d.    Lean management and Total Quality Management techniques
e.    None of the above

Answer - B

8. Training is particularly valuable because……(choose the best answer)

a.    It helps groom managers to become senior leaders
b.    It helps companies get ready for merger and acquisition transactions
c.    It demonstrates an investment and commitment in people at all levels
d.    The shareholders and investors will see this as money well-spent
e.    It is the ‘in’ thing to do these days

Answer - C

9. What is NOT typically part of the training process….(Choose the best answer)

a.    Conduct needs assessment
b.    Plan and design the program
c.    Observe the promotional potential of attendees
d.    Evaluate the outcomes, learning and cost-effectiveness of the learning
e.    Revising future program offerings based on the results achieved

Answer - C

10. Pay or compensation is ….. (choose best answer)

a.    A best way to deepen someone’s commitment to the company
b.    What all employees value the most
c.    The best way for a company to control adherence to goals
d.    A somewhat temporary motivator – particularly in the absence of other things
e.    The building block for establishing loyalty

Answer - D

11. The notion of comparable worth is primarily based on

a.    A managers judgment to establish the worth of a job
b.    The objective evaluation of a job to establish it’s net worth to the company
c.    Peer-based assessments and feedback to establish the value (pay level) of the job
d.    External factors, particularly the government’s in establishing pay levels
e.    None of the above

Answer - B

12. When we think of total compensation, we generally think of…..

a.    Base pay
b.    Incentive or bonus pay
c.    Equity (stock) grants
d.    Benefits and time off
e.    All of the above

Answer - E

13. Chances are a progressive disciplinary system will NOT include……

a.    Steps to monitor performance over a period of time, over several warnings
b.    Involve coaching and regular feedback
c.    Be fair, unbiased and treat all people equally
d.    The use of outside mentors or arbitrators to coach and counsel staff
e.    A demonstrated commitment to helping employees improve

Answer - D

14. The abbreviation NLRB stands for……..

a.    National Legal Review Board
b.    National Legislative Regulatory Bureau
c.    National Licensing and Regulatory Board
d.    National Labor Relations Board
e.    None of the above

Answer - D

15. The best definition of Managing One’s Career is…….

a.    A process of taking stock in what you did for the past 12 months
b.    Trusting your advancement to your boss
c.    Hoping your network will provide the next opportunity for you
d.    Working to break any barriers that may lie ahead
e.    A constant process of evaluating where you are, where you want to be and how you will get there

Answer - E

Good Luck University Students and Human Resource Professionals!