The Department of Human Resources Management is also responsible for ensuring that new employees accepted the company began to work as efficiently as possible.

The training is thus to guide or teach someone, submitting to a program of exercises and activities. The aim of any training the development of skills and knowledge, for workers to improve their current and future professional performance.


Within the profiles of skills can be distinguished:

- Technical skills - the know-how - eg use software, fill out an invoice, check stocks, etc..

- Human skills - the know-be - eg ability to work in groups, flexibility, ease of communication, etc..

- Conceptual skills - the know-know - eg take an overview of the business, have strategic thinking, etc..

Training should be a rewarding process.

- For workers performing their tasks well, and feel confident in their abilities and enjoy your work.

- For a company that will benefit from work of better quality, lower absenteeism and turnover of staff (by the satisfaction obtained), motivation to latest technologies, etc..



Plan of Training:

Once you know the training needs of the Department of Human Resources defines the training plan that contains:


> Contents - which will teach

> Objective - to learn what that purpose is designed with the training:



- Training of integration, reception and orientation for new employees to integrate the objectives and rules of the company. Include, generally:

- A lecture on the history of the company and the products it produces or markets;

- A return by the company;

- Exchange of views with the heads of each department;

- Presentation to colleagues;

- Assessment of training needs.


- Training to develop skills

Today, work is in constant transformation. This is particularly true in organizations that use new technologies. It is therefore essential that companies make a constant upgrade of knowledge of its employees.


- Training for retraining

Over time, some employees change or even disappear. So who performed these tasks must be trained to do something different.

- Training multitasking

It is the process of training staff to perform a number of different tasks. The employees of today have to develop different skills to be able to account for different types of tasks. We can call this flexibility and this can be trained.


> Recipient - who will receive the training

> Types of training:


- Training in the context of work (on-the-job training)

Employees learn while working, and the trainer the person who usually performs the task or someone hired for that purpose. The training takes place within working hours, is directly related to the needs of the enterprise, is easy and cheap to organize. It has however the disadvantage of power forward bias if the trainer is not high quality or has difficulty in passing what you know.

- External training (off-the-job training)

Training in training centers and aims to improve capacity for management, supervisory, administrative or enforcement. It is a training given by experts and should be of high quality. Will be through her that the company could introduce new ideas and techniques and will possibly be more valued by learners who, through it, get a certification of their knowledge. It is training more expensive than training in a work context and is not specific to it.


- The training may also be spurred by government agencies, in the Portuguese case, the Office of Employment and Vocational Training. Organize different types of training, the most requested training for young people in alternance and adult education, especially long-term unemployed.

> Methods of Training

 exhibition (exhibition of content)

 interrogative (promotes interaction with students)

 Assets (simulation of real situations)

 Case studies (analysis of real cases)

 Discussion Group

 Dramatization (improvised representation that allows the understanding of different roles)

> Scheduling

> Budget

• Objectives of human resources management
• The activity of human resources
• Human Resources Planning
• Human Resources: Recruitment
• Human Resources: Selection and Interview
• Human Resources: Contract
• Human Resources: Assessment
• Human Resources: Training and Development
• Human Resources: Health and Safety
• The role of human resources
• Motivation of human resources
• Remuneration of staff
• Social benefits of human resources
• Productivity of human resources