krazybxrmom  says:
3 years ago

I just wanted to post about my nightmare with this hotel...

I-Drive was a NIGHTMARE from the beginning! I had to call the police the 1st 5 min we were there! I'm disabled and require an assistance animal and the Hotel tried to segregate my family and I and force us to stay in a room away from everyone so my service Dog would't "scare other residents" or get "hair" in a room where someone with alergies might stay. I had to argue with the manager for an hour and provide information on the law myself. Since they were vilotaing fl law 413.08 as well as the ADA our room was switched 3 whole doors down. whoohoo. A DOJ report has been filied. We stayed the 26-31 and our room was not cleaned ONE time. The carpet was bubbled and torn all over and the smell of mold was apparent. It looked as if it had been flooded and then left to dry. We all left with a stuffy noses. Our keys to the doors wouldn't work, we had to go get our own towels everday to take a shower! The doors were chipped, the bathroom had paint that was never covered from before and the ceilings were so Iow I could rest my entire palm on the ceiling. Forget trying to find someone to speak ENGLISH to help you! We had to take out our own trash and my husband made our bed. If you were hoping for a romantic vacation with your husband FORGET IT. The next family checking in actually took a picture of a roach as they were walking to their room! EWW ! I couldn't pack our bags fast enough! The beds were nasty with stains and so uncomfortable I think I need a Dr. If we are stranded without a hotel again "I" will "DRIVE" my car to a parking space and sleep there!!!