Inbound Customer Service Telecommuting Jobs
83Below you will be able to find links to 15+ companies that are hiring or accepting applications for inbound customer service telecommuting jobs. Most of the links below include places that are hiring on a regular basis, include information on pay rates and more. Also, discover what basic requirements and equipment is needed for an inbound customer service telecommuting position.
Please note: There is a lot of content on this page related to inbound customer service telecommuting jobs. If you are looking specifically for the links to the different companies and apply for jobs, you can find them closer to the bottom of the page. Check out some of the feedback I've received in the comments sections or scroll down to read more. If you enjoy the information or find it useful, please leave a comment, or vote it a thumbs up. You may also want to bookmark this page. Thanks!
Have you found a work at home telecommute job?
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Inbound cutomer service jobs are usually calls that are transferred to you (the worker) via a call center from a customer or possible customer. You will probably have to answer questions or resolve account issues. Some ibound customer service jobs are also sales - where the customer already knows they want to make a purchase and are just calling to complete the order. It is never cold-calling or telemarketing.
Now many companies are offering inbound customer service jobs from home - making them telecommuting positions. While it is a great opportunity to supplement your income from home, there are a few important factors to take into consideration and a few equipment requirements in order for you to be able to complete this type of poisition.
Cordless Phones and Accessories
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Uniden TRU94652 5.8 GHz Twin 1-Line Cordless Phone
Current Bid: $29.99
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New Panasonic KX-TG9392T 2-Line DECT 6.0 Cordless Phone
Current Bid: $182.50
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Plan for extra talk time...
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Ge Tl26506 Fits At&T, Ge, Casio & Phonemate
Price: $2.80
List Price: $9.79 |
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BT-446 BP-446 Cordless phone battery for Uniden
Price: $1.94
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There are Some Basic Requirements
Just like any job, if you are interested in applying for a telecommuting inbound customer service job, it is important to know that there are some basic skill and equipment requirements. You should have some customer service experience; however, not all companies require it and some offer start-up, or entry level, positions.
Most companies do require you to have some basic equipment and/or a home office setup in order to complete the job. Below are some of the general equipment items or minimum requirements you may need. Equipment and home office set up requirements vary by company - you will need to check the requirements of each company for an inbound customer service telecommute job via their website.
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Microsoft Windows XP Pro Professional SP3 Full/Key/COA
Current Bid: $40.00
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DELL NEW INSPIRON 546 AMD DESKTOP COMPUTER w/ WINDOWS 7
Current Bid: $299.00
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System
- Usually a PC - some companies do not work with Macs.
- Monitor: Usually a 15" monitor, minimum.
- Operating system: Windows XP or Windows 2000 - some do not allow Windows Vista
- RAM: 128 MB minimum, but usually 256 MB is recommended
- Processor: AMD Anthlon, AMD Duron, Celeron, or Pentium III or better
- Processor Speed: 800 MHz
- Graphic Resolution: 1024 x 768, 16 bit
- Audio: Sound card with speakers and/or headset (sometimes needed for training)
Computer Requirements
Internet
- Many companies require you to have a high-speed (DSL, Cable) internet connection. Some work with satellite connections, but most (if not all) don't accept dial-up connections.
- Internet browser: many companies require you to have Internet Explorer (IE) 6.0 or higher. It is free to download or upgrade your internet browser. Some companies may accept other browsers, but most work with IE.
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FAST + WIRELESS WiFi HP laptop notebook computer PC XP
Current Bid: $241.50
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((WIRELESS)) IBM T-23 LAPTOP NOTEBOOK COMPUTER---WIFI--
Current Bid: $229.00
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Internet Explorer
Do you have a comfy working environment?
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ESPRESSO FINISH EXECUTIVE COMPUTER HOME OFFICE DESK NEW
Current Bid: $169.95
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New Ergonomic Leather Executive Home Office Desk Chair
Current Bid: $79.99
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Desk or Home Office light in White that Swivels
Current Bid: $8.99
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GRAND EXECUTIVE HOME OFFICE COMPUTER DESK FURNITURE
Current Bid: $988.00
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BLUE SMALL ADULT COMPUTER KIDS HOME OFFICE DESK CHAIR
Current Bid: $49.95
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New Ergonomic Leather Executive Home Office Desk Chair
Current Bid: $79.99
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NEW Herman Miller Aeron home office task chair Size C
Current Bid: $879.00
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NEW Traditional Style Home Office Writing Desk w/ Chair
Current Bid: $299.00
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New Grey Fabric Home Office Computer Chair w Swivel
Current Bid: $64.99
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BLACK SMALL ADULT COMPUTER KIDS HOME OFFICE DESK CHAIR
Current Bid: $49.95
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Home Office Requirements
It is important that your room or work area is free of noise or distractions. If you have small children, dogs, or a TV, make sure they can not be heard in your work area. Not only will the noise disrupt our call or ability to hear during your phone call, it is very unprofessional (and usually untolerable) to have a noisy background.
Some companies allow you to use a cordless phone, some require a corded phone - so be sure that your telephone set up is compatible to your work environment. A second phone line is usually a requirement for many companies. Some companies allow you to have a VOIP phone conection. You will also most likely need to buy a handsfree headset for your phone. (I'm not sure if they make them for corded phones.) Preferably, a noise cancelling one.
You will most likely be spending a fair amount of time in your home office as most jobs require a minimum of 20 hours per week. Since you will be spending so much time here, you will want to not only have an effecive environment, but also a comfortable and safe one.
Since you will be spending several hours here, it is recommend you set up a desk (or feasible table) with your computer, phone, good lighting, and a comfortable chair! Make sure the desk or table you choose to work on is sturdy and has enough "desk top" space.
Finally, be sure that your work environment and all your equipment is kept organized, protected, and safe. Keep liquids away from your computer so that you don't accidentally spill it on the keyboard or laptop and risk damaging it. Keep cords and wires tucked away. Wrap up your wireless headset and tuck it away in a drawer or specific place on your desk. If neccessary, get a desk calendar and notebook or some other method to help you keep track of your schedule, hours worked, and any notes or reminders you may need to take during calls. You may also want to have an area where you post important phone numbers or other information you will need to reference frequently when doing calls.
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Important to Note
Before applying for any of the following positions, you need to make note of or remember a few things...
- Always view FAQs for each company before applying to get answers to important questions.
- Pay rate varies by company or position. Some companies pay per-minute, per-call, or hourly. Each one varies; some offer all three.
- Many of the companies require that you choose a schedule and stick to it. Upon being hired, they will usually let you know what hours are available for you to work and you then set your schedule. Some companies allow flexibility with your schedule, but for the most part they want you to stick to the same schedule daily and weekly.
- Note that some places charge a fee - for background checks. Most of them do not charge you this fee until you have been interviewed and/or are pending hiring. I tried to note which companies charge, but again, please read FAQs on each site.
- Many of the companies do not offer health, medical, or similar benefits. (I have tried to make note of the few that do.)
- You are generally considered an independent contractor (or self-employed). Because of this, you will usually need to keep track of any business expenses which you can write off at the end of the year when you do your taxes. Any equipment purchased, phone bills paid, etc. can usaully be used as tax write-offs, so save your receipts on any related expenses.
- Most positions are only available in US, some in selected states.
Do you have a headset?
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CYBER CAPTAIN FROG PHONE HAND FREE HEAD SET LIGHTS UP!!
Current Bid: $9.00
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Mini B Hands Free Corded Telephone Phone Head + Headset
Current Bid: $1.00
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NEW Panasonic Hands Free Home Phone/Telephone Headset
Current Bid: $23.21
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Mini B Hands Free Corded Telephone Phone Head + Headset
Current Bid: $5.49
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Hands Free Corded Telephone Phone Landline w Headset B
Current Bid: $4.29
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Mini Hands Free Corded Telephone Phone & Headset green
Current Bid: $4.99
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GE Hands-Free Headset with Noise-Canceling Microphone 86591
Price: $11.94
List Price: $12.99 |
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Plantronics MX153-M1 Flexible Boom Headset for Motorola V60, V70, V120, T720 series
Price: $9.36
List Price: $44.95 |
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CCS55217 - Handsfree Headset With Noise Canceling Microphone
Price: $4.99
List Price: $25.60 |
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Bluesonic HCB35 Bluetooth Handsfree Headset with Boom Mic and Noise Cancelling
Price: $63.99
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DUOSET HEADSET CONVERTIBLE OR
Price: $65.95
List Price: $100.00 |
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plantronics Hands-Free Headset with Noise Canceling Boom Mic - M-110
Price: $16.99
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Create a Resume that will get you hired!
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Real Resumes for Customer Service Jobs: Including Real
Current Bid: $9.04
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Telecommuting Success!
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Work At Home No Scams.com
Price: $0.99
List Price: $0.99 |
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Put Work in Its Place: How You Can Redesign Your Job to Fit Your Life
Price: $12.00
List Price: $16.00 |
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Telecommuting, control, and boundary management: Correlates of policy use and practice, job control, and work-family effectiveness [An article from: Journal of Vocational Behavior]
Price: $10.95
List Price: $10.95 |
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Work at Home Now: The No-nonsense Guide to Finding Your Perfect Home-based Job, Avoiding Scams, and Making a Great Living
Price: $9.65
List Price: $14.99 |
Inbound Customer Service Telecommuting Jobs Links
- Alpine Access
Hires inbound customer service call reps with paid training and hourly pay. Get paid by direct deposit every 2 weeks and become eligible for benefits after 3 months. $35 background check fee. - Arise
Apply for inbound customer service calls from home. Unsure of pay rates. - Cloud 10
Inbound customer service jobs. Must be able to work at least 20 hours. Usually paid on an hourly basis every 2 weeks by direct deposit. No benefits. - Convergys
Inbound customer service jobs that pay hourly and on a bi-weekly basis via direct deposit. Flexible scheduling available. - Customer Loyalty Concepts (CLC)
Although it's not inbound, the outbound calls you make are to existing customers - kind of like follow up or customer satisfaction calls. Paid hourly and by check or direct deposit. - eCallogy
Utah ONLY. They hire for inbound and outbound calls as well as data entry. Paid on a per-talk minute basis. Receive checks biweekly. - LiveOps
Inbound and other customer service positions. Experience a plus. Paid hourly and twice monthly by check or direct deposit. $30 background check fee. USA Only. - MicahTek, Inc.
OKLAHOMA ONLY. Paid on per-minute rates for incoming calls on a biweekly basis through Direct Deposit. - Service 800
Must have previous customer service experience. Unsure of pay amount and basis. - Time Communications
You will need to check if they are hiring for your state. Qualify for paid days off and benefits after 3-6 months of service. - TJobs
$15 Yearly application fee to view jobs. Job bank with other positions besides customer service. - Verafast
Most of the positions are outbound customer service, but they do have some inbound customer service positions available as well. Paid bi-weekly on a per call basis. No benefits. - VIP Desk
Must have prior customer service experience and be able to work at least 25 hours per week. Must submit an invoice for direct deposit pay. - West at Home
Apply for inbound and outbound customer service positions. They also hire bilingual candidates. Pays per minute, per call, or hourly. Paid bi-weekly via direct deposit or Pay Card. No benefits. USA Only. - Working Solutions
Worldwide applications accepted. Data entry positions available in addition to customer service. Pay rate varies (some by talk time, hourly, etc). Receive pay bi-weekly via direct deposit or check. - XAct Telesolutions
Global positions available - bilingual applicants a plus. Unsure of pay rates.
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Comments
good article
hi thanks for the link you provide regarding telecommuting jobs.
Nice Article. Could had been enriched with more sutiable examples and content.
Over all: 5
this is the best information I'v ever gotten on work at home, work on line home
business or whatever and I been at it 2 years. Thanks
Great Stuff. I appreciate it.
Very helpful and it was free !!!!! Thank you soooo much it was very informative.
Anything like this to UK?
Thank You! I am currently working from home for 2 of these companies. THANK YOU!!!
Thanks all for your comments. I had a very hard time finding legitimate work at home and after searching for years compiled this list. It's all free online it's just hard to find, which is why I wrote this aticle. To make it a little easier for others like me and so we can stop getting ripped off!! Some of the sites offer jobs in the UK, if they do I believe I've noted it that they are worldwide, but most of this is for the US, sorry.
this is the best work at home hub yet! great info!
great hub... anything similar available in Canada?
I've been working in a call center for the last 3 years in FL but I would much prefer to work at home. While my company does offer this, the programs are not Mac compatible. Has anyone ever heard of a virtual call center company that allows Macs. I've checked out about 30 w/ no luck! Help!
@Haute Coco - thanks, I tried!
@free--annualcreditreport - There's not much available in Canada that I know of. If you check out some of the links to inbound customer service telecommuting jobs above, most of the sites will say whether or not they are accepting aps from Canada.
@Kristin - Not sure about Mac's. Your best bet is to just check the sites above, but it looks like you may have already done that! Sorry, wish I could help more. Do check out my other telecommuting articles - there are some great links there for other telecommuting jobs that allow Mac's.
To Kristin, I would add that if you want to work from home for one of these companies, it might be worth purchasing a PC and learning to use it, if you are unfamiliar with it, as these companies have very specific requirements that you must meet before they will consider hiring you. It will be advisable for you to adapt - they can't do so due to infrastructure and quality assurance issues.
Thanks Staci-Barbo7 for your insight, it's appreciated
This has made my day..it is so hard to find GOOD info for ligit jobs. You have done a good job. Thanks
This is very encouraging , I was thinking about signing up for two of these companies already. Maybe, things are pointing in the right direction!!!
Thanks, Great info!
Mark - http://www.deskchairmat.net













L in MO says:
2 years ago
Thanks, you have posted some new info here. I appreciate it.