This type of communication is widely used in relations within and outside the company. For the written communication to take place efficiently is vital knowledge of our language, you need to write clearly and concisely.

Usually referred to as E-mail is a fundamental means of communication in business relationships. Due to its speed, the E-mail is a means of informal communication: does not meet the formal standards and respect strict rules of grammar and written language. this form of communication is the existence of an Internet connection.

Using E-mail?

    1. Send messages only essential
    2. Prepare short messages
    3. Avoid delays in the responses

To use the E-mail correctly, you should:

     * Use meaningful titles for topics;
     * Select the content;
     * Write short messages, because as soon as fore, are processed more quickly;
     * Avoid extra documents in the case of an E-mail sent to many people simultaneously;
     * Address the messages correctly.

It is a network of computers (the world) linked together, which began to expand in the early 60th The evolution of this type of communication, led to an improvement in the transport field informação.No business is undoubtedly an important source of information allowing us, in real time, share resources with other services documentaries of our exchange of information and ideas .

We can then conclude that the Internet is transforming communications. Never in the history of mankind existed a form of communication, comparable to what the Internet allows.

Are summaries of meetings, containing all information and decisions deemed necessary, prepared by (a) Secretary (a). The Minutes must comply with certain formalities:

     * Are usually recorded in the book or file (all sheets are sequentially numbered and signed);
     * List in sequential order (Record number one, number two Minutes, ...);
     * Meet the specific and explicit language;
     * Explain the nature (ordinary or extraordinary), the date and place of meeting;
     * Identify the President;
     * Identify the elements present and absent;
     * Describe the agenda or agenda;
     * List all the issues, either scheduled or proposed for attending the meeting;
     * Avoid erasures or amendment, if it becomes necessary to make any amendment, there are two options: The following error must write the word - I say - and then the correct word or the end of the minutes, before the signatures must write to say - Ressalve - followed by a short text to discriminate the line where the (s) word (s) to amend.
     * Write the numbers always in full, except when it comes to numbering the agenda, (which may or may not be in full);
     * Lock all the blank spaces;
     * Read, and when approved shall be signed by the chairman of the meeting and the secretary.

Decisions can be made known through the internal communications and publications in the press.

Written communications are very useful, we can help better manage our time.

This type of communication is very valuable for documents that require a delivery and a faster response than that possible if sent by mail.

They are also an important type of written communication, internal or external, widely used in business.

This communication is purely informative, commonly of printed text, whose structure is very similar to the business letter - standard system, which are similar to a large number of people.

There are circular although the content is common to many receivers, the sender feels the need to personalize the communication. For this purpose, not modify or add elements to the body of the text, but inserts at the time of printing, the name, address and even the vocative of the receiver.

The letters are another example of indirect communication in writing, issued by public institutions or organizations, to communicate with other public agencies with private organizations and individuals.

This type of written communication, has a configuration very similar to that of commercial cards produced by the standard. The letter consists of all elements of this system, with the exception of the element "vocative". However, there is an exception to the rule, ie, when a letter addressed to an individual (of Ex Minister, Bishop, ...), the "vocative" is an element which is, again, part of this communication. The closure also has a slight change, is more concise.

Are an important tool of written communication (internal or external) in any company.

We must not forget that it is through this type of communication that provides most of the commercial. For this reason, the preparation of these documents must be careful and must meet certain requirements:

     * Lens;
     * Clear;
     * Need;
     * Concise.

How to properly prepare a letter?

    1. Plan what you will write the letter
    2. Write the letter without pausing
    3. Read the letter when it is ready
    4. Review the letter and eliminate the unnecessary
    5. Check your spelling and punctuation

We use two types of formatting:

     * Score open - in letters aligned left.
     * Full Score - in correspondence with openings of paragraphs (1st line of each paragraph advanced).

In general, the business letter has four types of margins:

     Margin * above: equal to the space occupied by cobeçalho a further interval of three or four lines.
     * Margin bottom: depends on the extent of the letter.
     * Margin left: two to three centimeters and a half.
     * Margin right: one and a half centimeters.

For spaces between lines:

     * If using a space in the text, change the use of paragraph two.
     * If you use double space the text, the spacing between paragraphs will be three spaces.
     * There are no rules regarding who must leave spaces between the various components of the text, so it must consider the appearance.

Documents are used to provide information necessary for the performance of certain functions of the company - the organized, explained and analyzed on a fact or set of facts.

Generally, the work of the secretariat prepare reports. There are several types of reports:

             * Meetings;
             * General Projects;
             * Budgets;
             * Visits;
             * Accidents;
             * Offenses;
             * Sales;
             * Management;
             * Other.

 
Structure of a report

Header - date, origin (identification of the enterprise, service department and recipient)
Objective - Subject
Facts - Description (s) of the occurrence (s)
Conclusion - Summary conclusive
Attachments - All the elements of support deemed relevant.
 
Rules for preparation of a report:
 
     * Check all the facts to ensure accuracy;
     * Make objective sufficiently explicit;
     * Be clear and objective;
     * Be brief;
     * Use numbered paragraphs and keep the issues separate;
     * Justify and document the rationale or the allegations made;
     * Read the report to correct incorrecçõescorrecções;
     * Take the aspect graph.

Both the public and private use of this type of written communication, to convene meetings.

At the invitation should contain the following:

         * Date and place of the meeting;
         * Agenda (subject to debate);
         * Name of person to call for the meeting.

Written communications are different from those reports, although its structure is similar mauito.

How to prepare a proposal?

    1. Outlining the proposal
    2. Justify the importance of the proposal
    3. Calculate the means and costs required for its viability and
    4. The proposed schedule and appoint the person responsible
    5. Finish with an action plan

• Communication in business
• The process of communication in business
• 
  Classification of Communication in business
• Direct communication in business
• Lose the fear of speaking in public
• Indirect Communication in Business
• Indirect Communication Writing